The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 841 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable mattress and good helpful service”

Helpful Report

Posted 3 months ago

“Brilliant service, I have used them alot, and always friendly and professional. Would always recommend them.”

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Posted 3 months ago

“Helpful, knowledgeable staff, good and different selection of products. It was refreshing to be offered solutions to our requirements rather than just 'this is what we have'”

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Posted 3 months ago

“Really friendly team in the shop, listened to our needs and directed us to the best bed for our needs. Was able to deliver that same day. Wonderful customer service, lovely people. Bed is brilliant and very competitive in price.”

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Posted 3 months ago

“This is the 3rd bed we have bought from The Bed & Mattress Centre. The staff including the delivery guys have all been excellent and knowledgeable. I highly recommend this company. They also kept the bed until we were ready to have it delivered.”

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Posted 3 months ago

“I'm so happy with my new bed and matress! The staff were lovely and genuinely helped me find what was right for me with no hard sell, even made me up exactly what I wanted for the bed base. I'm really happy with the price. Everything from the products, sale, fast delivery and lovely helpful delivery guys was great. Business how business should be done!”

Helpful Report

Posted 3 months ago

“Very helpful in the shop. Many beds and mattresses to choose from. Found our favourite along with a headboard. Both delivered and fitted quickly. Great team who seem to love what they do, which is nice for a change. Would totally recommend for service and product.”

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Posted 3 months ago

“Plenty of choice, honest opinions and quick delivery, thanks again - highly recommended”

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Posted 3 months ago

“Great advice & customer service from Mathew & team. Really went the extra mile. We’ll be back Happy to recommend.”

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Posted 3 months ago

“We have purchased all our beds, mattresses and pillows from TBMC and have never been disappointed. There is never the 'hard sell' and they are very knowledgeable about their products, and happy to advise. We were lucky and had our new mattress delivered the very next day at agreed time. That night my hubby and I had the best nights sleep for months. Thanks guys”

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Posted 3 months ago

“Great service and price once again, having bought a number of mattresses and beds over the years. Nice to be able to collect an in-stock mattress too. Thank you.”

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Posted 3 months ago

“Just spent our first two nights on our Premier 2000 Mlily mattress. The best nights sleep we have had in years. The service could not have been better and the two guys who delivered it were educated and very pleasant.”

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Posted 3 months ago

“Great price and excellent service for two ottoman 🛌 beds. Prompt delivery and special praise for Patrick and David who installed - credit to your company. Well done 👍”

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Posted 3 months ago

“Great service and advice from Daniel. He really took the time to understand and discuss our needs, with no "hard sell". We are very happy with our two mattresses and the customer service we received both during and after our purchase. We will be back.”

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Posted 3 months ago

“Daniel was super helpful on advice for replacing two twin mattresses on one base yet resolving the problem of not being woken when one person turns over. Highly recommend this place and they even come up to Guildford area.”

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Posted 3 months ago

“We have bought all our many beds and mattress’s over the years from Bed and mattress and so has my dad and my best friend Dominic Daniel and Matthew are lovely guys , totally give the best honest advice and we trust their knowledge and expertise We have gone in the showroom intending to buy one thing and come out with something completely different but far better .. Literally couldn’t find anywhere better The delivery guys are also extremely lovely and have such respect for your property ! Better than my own family in fact Thankyou bed and mattress for another scrumptious bed and mattress x”

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Posted 3 months ago

“The advice I was given was excellent and the process of selection and actual purchase was relaxed. I never felt under pressure to buy. I am already enjoying the bed. I am awaiting shoulder surgery and the mattress has already felt more suitable. Great delivery service. I am happy to recommend to friends the whole experience,”

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Posted 4 months ago

“Excellent service, lovely friendly helpful staff, delivery guys were so friendly too! Top quality for good prices, quick delivery & on time. Highly recommended!”

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Posted 4 months ago

“Excellent service and on time and very helpful with the delivery!”

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Posted 4 months ago

“Fantastic team at the store. The staff knew their product and were able to recommend which mattress works well to support our bad backs. The delivery team were friendly and positive. I would highly recommend them to friends and family.”

Helpful Report

Posted 4 months ago

The Bed and Mattress Centre is rated 5.0 based on 841 reviews