The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 887 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 887 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had such a fantastic experience at The Bed and Mattress Centre, thanks to Matthew and his team! Matthew was incredibly helpful and knowledgeable, taking the time to guide us through our options with such a lovely manner. He made the whole process so easy and enjoyable. The delivery and setup team were just as professional and friendly, ensuring everything was perfect. We’re absolutely delighted with our purchase and will definitely be returning for the rest of our rooms. Highly recommend!”

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Posted 4 months ago

“Absolute outstanding service couldn’t do enough for us, very pleased with our new bed the price and the efficient prompt delivery, the guys were great. Fabulous company to deal very knowledgeable. Thank you.”

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Posted 4 months ago

“On entering the store with my wife, we browsed the selection of mattresses & was received a warm welcome. Matthew was informative & helped us to select the mattress we were looking for. We purchased a king-size Blossom hybrid one,Delivery was prompt and on time,it really has improved our sleep quality, so glad we visited this store & would recommend to anyone wishing to buy a bed to have a look, There are a good variety to choose from.”

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Posted 4 months ago

“Very happy with our service, the price was very reasonable, and the delivery guys couldn’t have been any more helpful, would definitely shop here again.”

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Posted 4 months ago

“Spurs of the moment buy as my mum needed a single bed for lounge as she not well , the gentleman that served us helped us out on the spot , reducing the new bed and mattress from price . Great company who I will be definitely be using again”

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Posted 4 months ago

“Great advice provided, purchase delivered as promised”

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Posted 4 months ago

“Very relaxed and spacious showroom with most options on show. You're not hassled, but acknowledged on entry, and made comfortable to browse at your leisure with sales support available at a moment's notice. Delivery was timely, and the clearance and assembly process was painless with two efficient and friendly technicians. We always meant to try this store, as we pass it so often. I'm very glad we did, and it's worth seeking out for a high quality bed and an excellent sales, delivery (and setup) process.”

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Posted 4 months ago

“Comfortable mattress and good helpful service”

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Posted 4 months ago

“Brilliant service, I have used them alot, and always friendly and professional. Would always recommend them.”

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Posted 4 months ago

“Helpful, knowledgeable staff, good and different selection of products. It was refreshing to be offered solutions to our requirements rather than just 'this is what we have'”

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Posted 4 months ago

“Really friendly team in the shop, listened to our needs and directed us to the best bed for our needs. Was able to deliver that same day. Wonderful customer service, lovely people. Bed is brilliant and very competitive in price.”

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Posted 5 months ago

“This is the 3rd bed we have bought from The Bed & Mattress Centre. The staff including the delivery guys have all been excellent and knowledgeable. I highly recommend this company. They also kept the bed until we were ready to have it delivered.”

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Posted 5 months ago

“I'm so happy with my new bed and matress! The staff were lovely and genuinely helped me find what was right for me with no hard sell, even made me up exactly what I wanted for the bed base. I'm really happy with the price. Everything from the products, sale, fast delivery and lovely helpful delivery guys was great. Business how business should be done!”

Helpful Report

Posted 5 months ago

“Very helpful in the shop. Many beds and mattresses to choose from. Found our favourite along with a headboard. Both delivered and fitted quickly. Great team who seem to love what they do, which is nice for a change. Would totally recommend for service and product.”

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Posted 5 months ago

“Plenty of choice, honest opinions and quick delivery, thanks again - highly recommended”

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Posted 5 months ago

“Great advice & customer service from Mathew & team. Really went the extra mile. We’ll be back Happy to recommend.”

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Posted 5 months ago

“We have purchased all our beds, mattresses and pillows from TBMC and have never been disappointed. There is never the 'hard sell' and they are very knowledgeable about their products, and happy to advise. We were lucky and had our new mattress delivered the very next day at agreed time. That night my hubby and I had the best nights sleep for months. Thanks guys”

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Posted 5 months ago

“Great service and price once again, having bought a number of mattresses and beds over the years. Nice to be able to collect an in-stock mattress too. Thank you.”

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Posted 5 months ago

“Just spent our first two nights on our Premier 2000 Mlily mattress. The best nights sleep we have had in years. The service could not have been better and the two guys who delivered it were educated and very pleasant.”

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Posted 5 months ago

“Great price and excellent service for two ottoman 🛌 beds. Prompt delivery and special praise for Patrick and David who installed - credit to your company. Well done 👍”

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Posted 5 months ago

The Bed and Mattress Centre is rated 5.0 based on 887 reviews