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The Bed and Mattress Centre Reviews

5.0 Rating 918 Reviews
99 %
of reviewers recommend The Bed and Mattress Centre
5.0
Based on 918 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Bed and Mattress Centre Reviews
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Phone:

01243 775151

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Anonymous
Anonymous  // 01/01/2019
Great customer service from Dominic and his team, we are really pleased with our new mattress
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Posted 8 months ago
A first class service. Delivered on time and set up before taking away the old mattress. Extremely professional 😊 Thank you
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Posted 8 months ago
Nice delivery men who took it upstairs for us and unwrapped it and took allrubbish away with them. Just hope I get on with the mattress now.
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Posted 8 months ago
Staff very helpful and easy to talk to and gave us good info and testing the right mattress and would recommend them too any one
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Posted 8 months ago
What lovely gentleman to deal with. Very easy ordering, collecting, communication and a great mattress at a reasonable price. Having the option to buy goods the old fashioned way without frustrating online shopping. I really recommend them to everyone. I am still in the process of cleaning and putting together my new French bed and will upload a photo when it's all finished. Thankyou, Lavinia
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Posted 8 months ago
Excellent service and product
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Posted 8 months ago
Excellent service, bed was delivered right on time .
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Posted 8 months ago
Great customer service, great product. Very happy with new mattress and how we were treated in the store. Delivery quick and friendly, 5 star.
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Posted 8 months ago
What lovely gentleman to deal with. Very easy ordering, collecting, communication and a great mattress at a reasonable price. Having the option to buy goods the old fashioned way without frustrating online crap. I really recommend them to everyone. I am still in the process of cleaning and putting together my new French bed and will upload a photo when it’s all finished. Thankyou, Lavinia
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Posted 8 months ago
Very helpful and patient shop assistants. Got just the bed I wanted/needed.
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Posted 8 months ago
Had exactly the bed I was looking for in stock. Really happy with the quality and price. Delivery organised within days. The 2 delivery guys arrived on time and were so polite, friendly and helpful. Thank you all.
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Posted 9 months ago
Excellent service always from this company. Always accommodating to changes of plans brought on by weather/health issues or life in general. We feel very reassured when we buy a bed from them. If we had more bedrooms to fill we would only buy the necessary beds from them!
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Posted 9 months ago
The service and approach is really good, so much so we have bought 3 beds from here. Like the fact based discussion vs a sales approach. And prices are good value and the installation service is 5 star. Great place.
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Posted 9 months ago
Bought a new mattress last week, and it’s so comfy I might never leave my bed again. Delivery was so fast I barely had time to clean under the old one. Shoutout to Matthew in the shop—he’s the kind of guy who makes mattress shopping weirdly enjoyable. Sleep goals achieved!
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Posted 9 months ago
Very helpful service, prompt attention, friendly advice. Mattress was in stock for us to take away. Highly recommended.
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Posted 9 months ago
We love the service at The Bed and Mattress Centre, so much so we have bought 3 beds there! I like the no sales pressure and dealing in facts vs. pricing. And the delivery and install service is second-to-none with a delivery slot time that they turn up in and spotless work. Highly recommend to use them.
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Posted 9 months ago
Great customer service and service, we have purchased many beds from them and never had any issues 5 Star company
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Posted 9 months ago
Another very happy purchase from The Bed and Mattress Centre. Matthew suggested a couple of suitable mattresses, not the most expensive, left me to try them out and I made a choice. Delivery was as scheduled, the delivery men were courteous, quick but careful up a difficult staircase and my new mattress is so comfy. Strongly recommend.
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Posted 9 months ago
I am very happy with my purchase,amazing service great quality bed and mattress.Great delivery people built it highly recommend. 5 stars for everything ⭐️⭐️⭐️⭐️⭐️
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Posted 9 months ago
Very helpful when choosing s bed & mattress. Delivered and assembled quicker than expected. Very pleased with service.
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Posted 9 months ago
The Bed and Mattress Centre is rated 5.0 based on 918 reviews