The Apostille Service Reviews

Name: The Apostille Service
Address: Union House, 111 New Union Street, Coventry, Coventry
Rating: 4.82

4.8 Rating 1,806 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Info

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

Visit Website

Phone:

02476103104

Location:

Union House,
111 New Union Street,
Coventry
Coventry
CV1 2NT

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The Apostille Service 5 star review on 2nd July 2026

Iman Rizkalla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was kept well informed throughout the process and it was straightforward. I only gave it 4 starrs because I thought the price could be lower but overall I'm glad I discovered this service.”

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Posted 4 weeks ago

“Great service carried out efficiently.”

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Posted 1 month ago

“Very good service quick reliable and you always have some one you can contact.”

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Posted 1 month ago

“They were very efficient in communicating what was required and the progress of my orders. The only dissatisfaction was that they embossed and stuck the apostille to my actual degree certificate, instead of to a copy of it, as other services have done in the past.”

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Posted 3 months ago

“I was impressed with the efficiency of the service. They arranged for a new certified copy of my marriage certificate and had it appostiled and delivered to Portugal in 5 days. I think 212 pounds was probably fair for the service but I was disappointed when asked to pay an additional 12 pounds for a pdf copy of the certificate. I don't know how this is justified having already paid a premium for the expedited service. So out of principle I didn't request it and now I don't have a copy of the document in case I need it.”

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Posted 4 months ago

“Very good all the way through, from ordering the service online, to their telling you the status, and very fast. I later found out that I could have sent the document directly to the FCDO, the UK's 'monopoly' on apostilling, and save quite a bit. However, peace of mind is valuable, as well, and I didn't have to worry about checking the signature etc etc”

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Posted 5 months ago

Thank you for taking the time to review our apostille service. In addition to ensuring client's documents are correctly presented before arranging the apostille, we also offer a much faster and transparent service than the FCDO. Our service completes the next day in most cases so is also considerably quicker than the current 15 working day timescale.

Posted 5 months ago

“The services was very good, if not a little expensive. Your website is unbelievably terrible, it needs to have a overhaul so that it is clearer on what is being bought and what the additional services are.”

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Posted 5 months ago

“Had some issues but overall a quick turnaround and they seem genuinely interested in improving the service and dealt with concerns well”

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Posted 1 year ago

Thank you for your feedback. We understand how important timing can be when it comes to document legalisation, and we're sorry to hear that the process felt stressful. From our records, your order was completed and dispatched as quickly as possible following the receipt of verification, but we acknowledge that the process leading up to that point was not as smooth as it should have been. Your case has been reviewed by management, and we’ve already been in direct contact to address your concerns. As part of this, a refund has been issued as a gesture of goodwill.

Posted 1 year ago

“Efficient service”

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Posted 1 year ago

“Good service received. Website a little confusing but got there in the end. Staff very helpful.”

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Posted 1 year ago

“Overall service was very good and questions were answered swiftly.”

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Posted 2 years ago

“Well organised and quick service”

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Posted 2 years ago

“Service was quick and within the paid for timeframe. Only drawback was not receiving any communications once I had received confirmation of payment to let me know when my documents had arrived, once they were apostilled and then when they were on their way back to me. Given the urgency of this type of service and the value of the documents you’re handing over, I think sending regular communications as to the status of things would reassure people.”

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Posted 2 years ago

Thank you so much for taking the time to share your experience with our apostille service. We're thrilled to hear that our service met your timeline expectations and appreciate your feedback regarding communication updates. We understand the importance of keeping our clients informed, especially given the urgency and value of the documents we handle. We're excited to let you know that we are currently improving our website to include automated order updates. This upcoming feature will ensure that our clients receive timely notifications at every step of the document handling process, providing peace of mind and improved transparency. Thank you once again for your valuable feedback, which is instrumental in helping us improve.

Posted 2 years ago

“Very simple online application & quick response.”

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Posted 2 years ago

“- quick service - accurate”

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Posted 3 years ago

“Fast and efficient service, the return courier cost is a bit expensive though, but it was an emergency so I had to do it.”

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Posted 3 years ago

“According to the translator here in Colombia the solicitor's stamps are not visible enough, I have just been informed. Could it be possible to redo them?”

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Posted 3 years ago

Thank you for contacting us Andrew. I can see that the team has been in contact with you today and this is being resolved for you.

Posted 3 years ago

“The company got the job done, despite the difficulties that it presented. It was an international commission, from an international student long time outside the UK. Some laws, rules, and regulations have changed and the company had to deal with that. I felt well-supported and got my papers promptly (considering the consulate red tape, etc.). They were polite, and that is nice for a change. Staff-wise the company seems to be running efficiently, and there are certainly some very experienced employees that raise the company to high professional standards. You can quickly see who is experienced, and who is not when difficulties arise. There is some younger/more inexperienced staff too, but it was not a problem. Overall I would certainly recommend their services, and I would have no problems contacting them again (which is very possible) in the future.”

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Posted 3 years ago

“On the whole, I found this service to be fast and efficient with one caveat! The courier service they use are untrustworthy. Being given a date and time window for delivery, and waiting in for that delivery, and then receiving a message stating a delivery was attempted, but nobody was home was extremely infuriating. And to top it off, being told they had left a card when they clearly hadn't, just makes them very untrustworthy. When you consider the sensitivity of the documents they are trusted with, doesn't give you much confidence. I know this might be an isolated incident, but its the fact I was blatantly lied to is what's flagged up here!!”

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Posted 3 years ago

Hi Nigel, Thank you for your review. All feedback is important to us and we’re sorry to hear you have had such a frustrating experience with the courier service. As you can hopefully see from our other reviews, incidents of this nature are very rare and far from our usual high standards and company values. We continuously review the delivery options we offer to ensure we meet customer expectations. We are pleased to hear you found the apostille process to be fast and efficient. We currently complete the vast majority of orders in just 1-2 working days. If you do require apostille services again in the future please do not hesitate to get in touch.

Posted 3 years ago

“Excellent service. I tried them with Apostille and an attestation of a marriage certificate. The only reason for giving 4, not 5, is because of the courier service they are contracted with (DX Express). DX Express is not great at all. The delivery driver has the strategy of hitting the bell and running! Unless you are at home next to your door, you never catch them, which is disappointing given the importance of the documents they possess most of the time.”

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Posted 3 years ago

The Apostille Service is rated 4.8 based on 1,806 reviews