Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,831 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item dispatched in good time, shown as out of stock in the shop when I looked, but then found I could order it anyway using Klarna 👍”

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Posted 1 year ago

“Correct item, as described.”

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Posted 1 year ago

“Recently purchased a Bontrager Inner Tube for my gravel bike. Item arrived in the original box as advertised. Great product & service.”

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Posted 1 year ago

“I purchased this cycle online, and had no face to face contact with the seller. The cycle arrived on time and well packaged. Thanks.”

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Posted 1 year ago

“Arrived on time!”

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Posted 1 year ago

“Good selection and price. Delivered promptly”

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Posted 1 year ago

“Delivered on time, weĺ packaged, nothing to fault at all”

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Posted 1 year ago

“Very helpful staff, responded to an enquiry of why an order was taking so long and sent the parts that were in stock that day.”

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Posted 1 year ago

“Very good service. Delivery time from UK to Canada was much longer than I expected (almost two weeks). The saddle is beautiful. Width of saddle at the rear end is more narrow than I expected.”

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Posted 1 year ago

“Met Universal Front Helmet Pad - Price seemed extortionately high for something which probably cost pennies to manufacture but that seems to be an issue for the manufacturer, rather than the retailer, to address (as is the fact that it needed replacing after only 1 year). For Swinnerton's part, at least they stocked the part and handled the order efficiently. Would buy from them again... not so sure about Met Helmets on the other hand...”

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Posted 1 year ago

“Great price, product and deliver. Found Swinnterton when Googling for the products I wanted, ordered online and they arrived in good time. Very easy, no hassle, very happy customer”

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Posted 1 year ago

“Friendly and efficient support staff. Prompt on-line delivery. Good quality products. Overall - excellent service.”

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Posted 1 year ago

“Buy from France two zipp cork pads. Quickly sent, price reasonably high but doubled by taxes and shipping. Happy to find NOS products in Swinnertone stock. Great support reactivity for my questions. Thx”

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Posted 1 year ago

“Excellent all round, if only all businesses could be this efficient. Thank you very much. :)”

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Posted 1 year ago

“This was a tale of two halves. The team couldn’t have been more helpful when we ordered the spare part for an e bike. Unfortunately when we found that it wasn’t needed and returned the switch we were told it was never received. So £50 down the drain I’m afraid. My advice if you return get recorded delivery.”

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Posted 1 year ago

“Campagnolo Ekar spares - reliable source of spare parts and competitive prices.”

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Posted 1 year ago

“Great price and delivered promptly.”

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Posted 1 year ago

“Could not have been more helpful. Wonderful service.”

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Posted 1 year ago

“Very good service, great bike.”

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Posted 1 year ago

“Prompt delivery of nice item at an attractive price.”

Helpful Report

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,831 reviews