Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,806 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection and price. Delivered promptly”

Helpful Report

Posted 11 months ago

“Delivered on time, weĺ packaged, nothing to fault at all”

Helpful Report

Posted 11 months ago

“Very helpful staff, responded to an enquiry of why an order was taking so long and sent the parts that were in stock that day.”

Helpful Report

Posted 11 months ago

“Very good service. Delivery time from UK to Canada was much longer than I expected (almost two weeks). The saddle is beautiful. Width of saddle at the rear end is more narrow than I expected.”

Helpful Report

Posted 11 months ago

“Met Universal Front Helmet Pad - Price seemed extortionately high for something which probably cost pennies to manufacture but that seems to be an issue for the manufacturer, rather than the retailer, to address (as is the fact that it needed replacing after only 1 year). For Swinnerton's part, at least they stocked the part and handled the order efficiently. Would buy from them again... not so sure about Met Helmets on the other hand...”

Helpful Report

Posted 11 months ago

“Great price, product and deliver. Found Swinnterton when Googling for the products I wanted, ordered online and they arrived in good time. Very easy, no hassle, very happy customer”

Helpful Report

Posted 11 months ago

“Friendly and efficient support staff. Prompt on-line delivery. Good quality products. Overall - excellent service.”

Helpful Report

Posted 11 months ago

“Buy from France two zipp cork pads. Quickly sent, price reasonably high but doubled by taxes and shipping. Happy to find NOS products in Swinnertone stock. Great support reactivity for my questions. Thx”

Helpful Report

Posted 11 months ago

“Excellent all round, if only all businesses could be this efficient. Thank you very much. :)”

Helpful Report

Posted 11 months ago

“This was a tale of two halves. The team couldn’t have been more helpful when we ordered the spare part for an e bike. Unfortunately when we found that it wasn’t needed and returned the switch we were told it was never received. So £50 down the drain I’m afraid. My advice if you return get recorded delivery.”

Helpful Report

Posted 11 months ago

“Campagnolo Ekar spares - reliable source of spare parts and competitive prices.”

Helpful Report

Posted 11 months ago

“Great price and delivered promptly.”

Helpful Report

Posted 11 months ago

“Could not have been more helpful. Wonderful service.”

Helpful Report

Posted 11 months ago

“Very good service, great bike.”

Helpful Report

Posted 11 months ago

“Prompt delivery of nice item at an attractive price.”

Helpful Report

Posted 11 months ago

“I have dealt with Swinnerton Cycles lately and found the to be very helpful and polite. John Huntington”

Helpful Report

Posted 11 months ago

“Phoned first to check stock and very helpful goods ordered very efficient”

Helpful Report

Posted 11 months ago

“Excellent service always fast delivery”

Helpful Report

Posted 11 months ago

“Amazing service. Barney was brilliant. I'd been trying to upgrade Crank Brothers Iodine 27.5 front wheel to a 29er, and contacted CrankBros themselves without any luck. Swinnerton to the rescue. Emailed in a support question and Barney was able to source rim, spokes and nipples all within a few days, always keeping me in the loop as to what was going on.”

Helpful Report

Posted 11 months ago

“Excellent service from Swinnerton despite unfortunate delay from the manufacturer”

Helpful Report

Posted 11 months ago

Swinnerton Cycles is rated 4.6 based on 4,806 reviews