Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,157 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,157 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 20th March 2024

Conrad Davies

Swinnerton Cycles 5 star review on 15th October 2023

Geoff Pell

Swinnerton Cycles 5 star review on 3rd October 2023

Deanna Eryynn Mahanay

Swinnerton Cycles 5 star review on 29th September 2023

Jon Best

Swinnerton Cycles 5 star review on 10th June 2023

Jeffrey Culla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy straightforward website delivery on time top job”

Helpful Report

Posted 12 hours ago

“Extremely helpful people and a fantastic selection of products at competitive prices.”

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Posted 13 hours ago

“Very pleased to recommend Swinnerton Cycles. Their web site was very good and ordering was no problem. Good electronic communication and very quick despatch and delivery - with updates along the way. First class service - many thanks.”

Helpful Report

Posted 1 day ago

“Slight problem with tracking my order due to email address typo - my fault. Swinnertons answered all queries quickly, helpfully and politely. The bike arrived on time and was in good new condition as I expected. Overall a good experience and good value, thanks.”

Helpful Report

Posted 2 days ago

“Excellent service and product, would use them again.”

Helpful Report

Posted 2 days ago

“Having stumbled across Swinnerton Cycles looking for a spare part for my pump I now have a new go to company for all things for my family bikes. Absolutely first class service from James who answered my initial enquiry and then every subsequent one. He have fantastic advice on new parts for my old road bike and It’s now back on the tarmac being enjoyed instead of hanging on the wall of my garage. James went way above and beyond what I would have expected and replied to every email I sent (he probably raised his eyebrows a few times when he saw yet another email from me with yet another question). I cannot rate this company or James highly enough. I have been absolutely blown away by them combined as an independent retailer offering absolutely fantastic customer service and advice.”

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Posted 2 days ago

“Best online bike shop I've ever used. Great service, and super helpful and understanding after I made a mistake ordering. My first port of call for anything I need.”

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Posted 2 days ago

“Great service. Fast dispatch and delivery”

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Posted 3 days ago

“Excellent service.”

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Posted 1 week ago

“Great product and good customer service”

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Posted 1 week ago

“I order sporadically and always have a good experience. Prices are competitive, articles arrive well packed and the delivery times are good.”

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Posted 1 week ago

“Got a abus helmet on a sale. Good product description and excellent delivery service.”

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Posted 1 week ago

“Purchased a TREK Marlin 5 Gen 2 bike. Really pleased with the bike (and price), service from Swinnerton Cycles was excellent. Arrived earlier than expected and before the Easter break and well packaged. Kept up to date with despatch, so all in all, highly recommend.”

Helpful Report

Posted 1 week ago

“ABUS Helmet - GameChanger Black Small - quick delivery and perfect fit. my first order and was able to use discount as new customer which was handy.”