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Swinnerton Cycles Reviews

4.6 Rating 4,731 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,731 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Easy order process and quick delivery.
Helpful Report
Posted 2 weeks ago
It was a good experience overall, although there was a small issue with the shipping company — they didn’t notify me that the package had been delivered. It had been sitting downstairs in the apartment building for almost a month. Maybe kindly give the shipping company a heads-up. Many thanks to Mr. Craig for assisting with my query.
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Posted 2 weeks ago
Ordered a bike part with three week wait. Seems the part was sold when it arrived to someone else waited another 3 weeks before delivery.
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Posted 2 weeks ago
Great service
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Posted 3 weeks ago
Great UK experience
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Posted 3 weeks ago
The one place i found which stocked both the helmet and the compatible light. Good price and postage and arrived in decent time. An update that item had been shipped would have been appreciated, but a called the shop an spoke to helpful man who soon adviiised me it was already on the way.
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Posted 3 weeks ago
I was offered lights at checkouot which I puchased only to find out they were alreqady included. The spokes were not plrperly eansioned. I could tighten them with just my fingers.
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Posted 3 weeks ago
Great product range for spares, Not expensive and very quick delivery. Got my bike back on the board in no time
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Posted 3 weeks ago
Excellent service and they didn't ignore my questions when I had them. I would use them again.
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Posted 3 weeks ago
very happy with my purchase
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Posted 3 weeks ago
What was sent to me was different from what I bought, it was not Zipp and parts were missing, I reported it to the assistance with photo included, but the problem was not solved and they gave me a meaningless answer, claiming that the missing parts had to be included, which is not true. I will never buy on this site again
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Posted 3 weeks ago
I was after a particular well-rated road bike saddle. There were only a couple of retailers with it in stock for immediate dispatch, so I went for Swinnerton Cycles and the item was duly delivered within 2-3 days. Great communication and prompt delivery.
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Posted 4 weeks ago
No problems - just as service should be.
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Posted 4 weeks ago
Easy to use website. Prompt delivery. Would use again.
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Posted 4 weeks ago
I have always found Swinnerton Cycles and excellent retailer. They have a huge variety of items. Pre-orders are easy. Great communications. Any issues are promptly resolved, and prices are very competitive. Highly recommended.
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Posted 4 weeks ago
Easy to use website with a good range of products at competitive prices
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Posted 1 month ago
When I phoned to claim a price match I was told to go online in a brusque manner. So that was the end of further purchases.
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Posted 1 month ago
Item never arrived, delivery address was Australia and tracking stopped in the UK
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Posted 1 month ago
I would give zero stars if possible as this matches the lack of contact or goods delivered in the 3 weeks since ordered and paid for,despite me chasing up repeatedly.
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Posted 1 month ago
Part ordered at a fair price , arrived promptly and all good
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Posted 1 month ago
Swinnerton Cycles is rated 4.6 based on 4,731 reviews