Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,831 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and value”

Helpful Report

Posted 1 year ago

“The parts I needed were in stock and arrived promptly. Can't be bettered.”

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Posted 1 year ago

“Excellent support. Really good communication and one of the only places in the UK I could get the unique parts I needed. Highly, highly recommended.”

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Posted 1 year ago

“I ordered the wrong mirror and Swinnerton cheerfully exchanged it for the correct version for my bike. Great customer service. Thank you”

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Posted 1 year ago

“Managed to get the items I required when others counldn't”

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Posted 1 year ago

“Zero communication!! Only ordered 2 items (CamelBak Insulated Steel water bottle), both in stock, I then only received one with no notice that the other had went out of stock. I waited several days & eventually checked the website again. I then found it was on back order for 104 days!!! I messaged via website and i was issued with a refund after another couple days... Still with absolutely no communication...AVOID THESE AS OTHERS HAVE HAD SIMILAR ISSUES - TAKE YOUR MONEY & NEVER EVEN HAD STOCK!!!!”

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Posted 1 year ago

“Great product and service.”

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Posted 1 year ago

“Good prices and availability at Swinnerton Cycles. Thanks”

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Posted 1 year ago

“Very helpfully split my order as I needed some parts more urgently than others which were on back-order.”

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Posted 1 year ago

“Negative review for two reasons: the first that the packaging was really poor; the second was that the stickers to be applied to the fenders were not the right size!”

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Posted 1 year ago

“5/5. Very pleased with the service. Correct item, swiftly dispatched.”

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Posted 1 year ago

“Excellent service. Faultless. And a great product (Time Expresso 7 pedals) at a fantastic price! I can't think of anything Swinnerton could have done better. Recommended without reservation.”

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Posted 1 year ago

“Thanks , great help and service from Barney . X35+ battery now fitted and Ribble Endurance SLe back on the road .”

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Posted 1 year ago

“Prompt delivery”

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Posted 1 year ago

“Quick delivery and great after sales support from Barney.”

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Posted 1 year ago

“Refining a Tandem to cycle from Cambridge to Budapest and Swinnerton Cycles supplied needed parts at a super low price. Parts arrived promptly and so far my measurements have been correct and all parts fit well.”

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Posted 1 year ago

“Great service, fast delivery”

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Posted 1 year ago

“Good stock at good prices. I found things that I was struggling to find elsewhere - rapid dipatch”

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Posted 1 year ago

“light action on twist grip. comfortable on changer and fixed handlebar sections. Secure fixing for non-rotating section. Good exit angle for outer cable. Good cable adjuster. Disappointed no indication of gear No as previous 9 speed: will have to improvise for my Wife. I see the same omission on the 3 x more expensive option.”

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Posted 1 year ago

“Thanks for the spare hub part, perfect and received promptly”

Helpful Report

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,831 reviews