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Swinnerton Cycles Reviews

4.6 Rating 4,831 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,831 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Great service, and good dental hygiene. Two things you don’t often find in a British bike shop. Service was faster than a hound dog with his balls stuck in a coon trap.
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Posted 5 years ago
Thank you. My seat post has now been safely delivered. Fitted and ridden. Suffice it to say you are now my "go to: preference for all things cycling.
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Posted 3 weeks ago
Always Great service 👍
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Posted 1 month ago
Product never arrived
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Posted 1 month ago
Everything went well so far, happy to come back again.
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Posted 1 month ago
Great thanks
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Posted 1 month ago
Great customer service fast delivery quick to respond to any questions I had very pleasant company with the personal touch 💯😊
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Posted 1 month ago
Very good service
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Posted 1 month ago
Very good product, efficient service! Highly recommend!
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Posted 1 month ago
Sent several emails and still cant get a reply, starting to loose hope
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Posted 1 month ago
Item I ordered was out of stock but they asked if I wanted to cancel and refund or wait. It was dispatched promptly when back in stock.
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Posted 1 month ago
Parts received as ordered
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Posted 1 month ago
Produit reçu tardivement, je n'avais pas eu de notification de l'envoi, et pas de réponse à un message sollicitant des renseignements sur la date de livraison... Dans l'urgence j'ai du racheter le produit chez un concurrent...
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Posted 1 month ago
Quite rubbish to be honest. I bought a product based on the picture and the description, and I got only part of it. The reason was "the picture was incorrect, this is being rectified". They offered to refund if the item is returned, but the process to return it is convoluted on purpose so that it puts of people (I have to send a number or pictures and a description just to print the label, and packaging etc it's all on me). Quite unfair to place this burden on the buyer because of a misleading picture and a product that, in the end, they were not selling.
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Posted 1 month ago
The part I ordered arrived quickly and with no issue. All good.
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Posted 1 month ago
Efficient, kept updated about my order, and arrived in a timely manner. Box that it came in was a little squashed.
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Posted 1 month ago
Would help if I knew what I had bought but I’m sure it was good
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Posted 1 month ago
Bought kids ride shotgun seat. Best price that I could find and arrived quickly
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Posted 1 month ago
Very pleased with the service
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Posted 1 month ago
No problems from the order to delivery
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Posted 1 month ago
Excellent service Matthew was very knowledgable and helpful 10/10
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Posted 1 month ago
Swinnerton Cycles is rated 4.6 based on 4,831 reviews