Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,831 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, and good dental hygiene. Two things you don’t often find in a British bike shop. Service was faster than a hound dog with his balls stuck in a coon trap.”

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Posted 5 years ago

“Thank you. My seat post has now been safely delivered. Fitted and ridden. Suffice it to say you are now my "go to: preference for all things cycling.”

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Posted 1 month ago

“Always Great service 👍”

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Posted 1 month ago

“Product never arrived”

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Posted 1 month ago

“Everything went well so far, happy to come back again.”

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Posted 1 month ago

“Great thanks”

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Posted 1 month ago

“Great customer service fast delivery quick to respond to any questions I had very pleasant company with the personal touch 💯😊”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Very good product, efficient service! Highly recommend!”

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Posted 1 month ago

“Sent several emails and still cant get a reply, starting to loose hope”

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Posted 1 month ago

“Item I ordered was out of stock but they asked if I wanted to cancel and refund or wait. It was dispatched promptly when back in stock.”

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Posted 1 month ago

“Parts received as ordered”

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Posted 1 month ago

“Produit reçu tardivement, je n'avais pas eu de notification de l'envoi, et pas de réponse à un message sollicitant des renseignements sur la date de livraison... Dans l'urgence j'ai du racheter le produit chez un concurrent...”

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Posted 1 month ago

“Quite rubbish to be honest. I bought a product based on the picture and the description, and I got only part of it. The reason was "the picture was incorrect, this is being rectified". They offered to refund if the item is returned, but the process to return it is convoluted on purpose so that it puts of people (I have to send a number or pictures and a description just to print the label, and packaging etc it's all on me). Quite unfair to place this burden on the buyer because of a misleading picture and a product that, in the end, they were not selling.”

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Posted 1 month ago

“The part I ordered arrived quickly and with no issue. All good.”

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Posted 1 month ago

“Efficient, kept updated about my order, and arrived in a timely manner. Box that it came in was a little squashed.”

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Posted 1 month ago

“Would help if I knew what I had bought but I’m sure it was good”

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Posted 2 months ago

“Bought kids ride shotgun seat. Best price that I could find and arrived quickly”

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Posted 2 months ago

“Very pleased with the service”

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Posted 2 months ago

“No problems from the order to delivery”

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Posted 2 months ago

“Excellent service Matthew was very knowledgable and helpful 10/10”

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Posted 2 months ago

Swinnerton Cycles is rated 4.6 based on 4,831 reviews