Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,475 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, and good dental hygiene. Two things you don’t often find in a British bike shop. Service was faster than a hound dog with his balls stuck in a coon trap.”

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Posted 4 years ago

“I've finally found parts for my old bike so that I can get it back on the road again, many thanks.”

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Posted 2 days ago

“Perfect Service.”

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Posted 2 days ago

“Quick response, fast delivery, very positive.”

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Posted 2 days ago

“Great service definitely use the company again 🙏🙏”

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Posted 3 days ago

“Swinnerton Cycles are good to deal with - an “old school” concern with a wide availability of services and equipment that they are very good at! Good stocks, very good web site and communication and excellent service. I am very pleased to recommend them - they have been very helpful to me.”

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Posted 4 days ago

“Top Peak pump spares available and good price, got my pump working again. Easy to find and easy to order.”

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Posted 4 days ago

“Great service, good value and quick delivery”

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Posted 1 week ago

“Hi, according to the description on your web site I identified my broken saddle as B 73 and ordered the corresponding saddle spares. But the delivered saddle spares are not the right ones. They are much to short. Unfortunately a return for exchange is not be worth because of the high post charges to England. Kind regards”

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Posted 1 week ago

“Swinnerton cycles, I’ve ordered a few bits from them over time and very pleased with the delivery and choice of components and exalant service, 5 stars from me.”

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Posted 1 week ago

“Swinnerton, really good people, really helpful, makes a real difference, very polite and professional”

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Posted 1 week ago

“sorry guys, i paid a bleeding kit for a dominion a4, like your picture, and non-compliant item arrived, not in the same price range. I hope it was a mistake but I can't return it as it is open.”

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Posted 1 week ago

“Excellent friendly and competent service.”

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Posted 1 week ago

“Outstanding customer service with expert advice over 3-4 phone calls. Couldn’t have been more helpful, and sorted me out with exactly the right parts.”

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Posted 1 week ago

“Great product, just ridiculously overpriced by about £8.50”

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Posted 2 weeks ago

“Good product, great price, great service delivery on time.”

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Posted 2 weeks ago

“Ordered some Q36.5 clothing at a great price. Order process really simple and items delivered very quickly. Will definitely shop at Swinnerton again.”

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Posted 2 weeks ago

“Cheapest on the net”

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Posted 2 weeks ago

“Very good service from Swinnertons. A good price on a Brooks saddle and easy to order. Along with some Shimano brake bleeding spares which are useful to have in your maintenance kit for the future. Good electronic communication with updates and very good quick courier delivery. And I know from past experience that the staff are very knowledgeable and helpful if this is needed. Many thanks.”

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Posted 2 weeks ago

“If you want to find out the quality of a company, judge them by the way they solve problems. I ordered a part which was quite expensive but incorrect. My fault. Swinnerton took back the part and refunded me really quickly. Thats customer service. Shall definitely be ordering from them again.”

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Posted 2 weeks ago

“Thanks for delivery to Germany. Everything was fine.”

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Posted 3 weeks ago

Swinnerton Cycles is rated 4.6 based on 4,475 reviews