Swinnerton Cycles Reviews

4.64 Rating 1,618 Reviews
91 %
of reviewers recommend Swinnerton Cycles
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
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Great service, and good dental hygiene. Two things you don’t often find in a British bike shop. Service was faster than a hound dog with his balls stuck in a coon trap.
Posted 3 months ago
Item not delivered as yet so at this time I cannot comment on the item - only that delivery is taking a long time!!!
Posted 2 hours ago
Product came quickly, and they had already attached the cassette to the turbo trainer. Great service!
Posted 3 hours ago
Fast dispatch, regular updates regarding postage and overall great service. I was concerned having read certain reviews but had absolutely no issues what so ever. Bought the Tacx Flow Smart and am enjoying every minute on it. Well packaged and delivered on time.
Posted 3 hours ago
Great service, I found the staff very helpful and able to give excellent advice. Happy with the prompt delivery.
Posted 3 hours ago
Excellent and quick service
Posted 19 hours ago
Tried to get wheels from various other companies and was let down. Swinnerton e mailed me when wheels in stock and was delivered in a few days. Would highly recommend
Posted 1 day ago
Fantastic service. A pinarello frame was ordered and delivered next day. I had a slight issue with di2 frame cover and they rectified immediately with me. I couldn’t recommend them more highly
Posted 1 day ago
Superb! Offers you different payment methods, felts perfectly secure, easy to navigate website. Product arrived 3 days before expected. Can’t fault them at all
Posted 4 days ago
Excellent service, easy online ordering and prompt delivery. Would order again from Swinnerton, provided prices are competitive. Have always like to support local businesses.
Posted 4 days ago
Incredibly quick turnaround for my Tacx smart trainer to be delivered. Can’t fault the service!
Posted 4 days ago
Whole order was wrong! Should not be in business!
Posted 4 days ago
In double quick time they located and despatched the components that I needed. Great service.
Posted 4 days ago
Great service, very competitive prices and very fast delivery.
Posted 4 days ago
Delivered on time. No problems.
Posted 4 days ago
Efficient service on purchasing bike online and prompt replies to queries and build date.
Posted 4 days ago
Great and prompt service
Posted 4 days ago
Good products at competitive prices. Ability to use Amazon Pay is a plus, as is being able to support businesses other than the big boys!
Posted 5 days ago
Purchased touring bike from Swinnerton Cycles. My initial enquiry was answered efficiently and accurately. Item arrived within advised time period well packaged and I'm pleased with my purchase. I had enquired at many other outlets about the same bike but Swinnerton's initial response gave me the confidence to place my order with them and I'm glad that I did.
Posted 5 days ago
Order was processed faster than I had expected, the price for the Tacx Plus was very competitive and I wanted to purchase from a local business. Swinnerton Cycles exceeded all expectations.
Posted 5 days ago
Excellent service and price
Posted 5 days ago
Swinnerton Cycles is rated 4.64 based on 1,618 reviews