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Swinnerton Cycles Reviews

4.6 Rating 4,475 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,475 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Great service, and good dental hygiene. Two things you don’t often find in a British bike shop. Service was faster than a hound dog with his balls stuck in a coon trap.
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Posted 4 years ago
I've finally found parts for my old bike so that I can get it back on the road again, many thanks.
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Posted 2 days ago
Perfect Service.
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Posted 2 days ago
Quick response, fast delivery, very positive.
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Posted 2 days ago
Great service definitely use the company again 🙏🙏
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Posted 3 days ago
Swinnerton Cycles are good to deal with - an “old school” concern with a wide availability of services and equipment that they are very good at! Good stocks, very good web site and communication and excellent service. I am very pleased to recommend them - they have been very helpful to me.
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Posted 4 days ago
Top Peak pump spares available and good price, got my pump working again. Easy to find and easy to order.
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Posted 4 days ago
Great service, good value and quick delivery
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Posted 1 week ago
Hi, according to the description on your web site I identified my broken saddle as B 73 and ordered the corresponding saddle spares. But the delivered saddle spares are not the right ones. They are much to short. Unfortunately a return for exchange is not be worth because of the high post charges to England. Kind regards
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Posted 1 week ago
Swinnerton cycles, I’ve ordered a few bits from them over time and very pleased with the delivery and choice of components and exalant service, 5 stars from me.
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Posted 1 week ago
Swinnerton, really good people, really helpful, makes a real difference, very polite and professional
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Posted 1 week ago
sorry guys, i paid a bleeding kit for a dominion a4, like your picture, and non-compliant item arrived, not in the same price range. I hope it was a mistake but I can't return it as it is open.
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Posted 1 week ago
Excellent friendly and competent service.
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Posted 1 week ago
Outstanding customer service with expert advice over 3-4 phone calls. Couldn’t have been more helpful, and sorted me out with exactly the right parts.
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Posted 1 week ago
Great product, just ridiculously overpriced by about £8.50
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Posted 2 weeks ago
Good product, great price, great service delivery on time.
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Posted 2 weeks ago
Ordered some Q36.5 clothing at a great price. Order process really simple and items delivered very quickly. Will definitely shop at Swinnerton again.
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Posted 2 weeks ago
Cheapest on the net
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Posted 2 weeks ago
Very good service from Swinnertons. A good price on a Brooks saddle and easy to order. Along with some Shimano brake bleeding spares which are useful to have in your maintenance kit for the future. Good electronic communication with updates and very good quick courier delivery. And I know from past experience that the staff are very knowledgeable and helpful if this is needed. Many thanks.
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Posted 2 weeks ago
If you want to find out the quality of a company, judge them by the way they solve problems. I ordered a part which was quite expensive but incorrect. My fault. Swinnerton took back the part and refunded me really quickly. Thats customer service. Shall definitely be ordering from them again.
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Posted 2 weeks ago
Thanks for delivery to Germany. Everything was fine.
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Posted 3 weeks ago
Swinnerton Cycles is rated 4.6 based on 4,475 reviews