Swinnerton Cycles Reviews

4.63 Rating 1,389 Reviews
91 %
of reviewers recommend Swinnerton Cycles
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
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Swinnerton Cycles Reviews | 30th June 2020
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Swinnerton Cycles Reviews | 26th June 2020
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Swinnerton Cycles Reviews | 18th June 2020
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Swinnerton Cycles Reviews | 17th June 2020
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Swinnerton Cycles Reviews | 12th June 2020
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Swinnerton Cycles Reviews | 9th June 2020
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Swinnerton Cycles 5 star review on 20th June 2020
Juraj Homola
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Anonymous  // 01/01/2019
Very pleased with my purchases. The hivis gilet is certainly that ! Just what I wanted to make sure I get seen.
Also had a Topeak multi tool. Essential to carry,just in case !
Service was friendly and efficient.
I’ll have no hesitation about going again.
Posted 1 week ago
Good, fast service. Would use again. Thank you!
Posted 1 week ago
I was kept up to date with the (slight) delivery delays due to C-19, but my in stock order was still processed in good time and exactly as ordered.
Posted 1 week ago
Everything was great except there wasnt any notice of a potential delay due to covid before I made the purchase. That came after the purchase. Shifty.
Posted 1 week ago
Good price for product bought, email alert when it was available and straight forward delivery
Posted 2 weeks ago
Good service
Posted 2 weeks ago
Good price and all arrived in time
Posted 2 weeks ago
Order for clips was delayed but quickly rectified with email to customer service
Posted 3 weeks ago
Despite the obvious problems of late, I feel that swinnerton cycles dealt with my order very well. Keeping me updated when I asked and answering all other questions. The bike arrived in perfect condition and was ready to ride within minutes. Very satisfied all round
Posted 1 month ago
Good service online, available & competitively priced. Delivery somewhat slow compared to other items ordered elsewhere in these troubled times although not an issue in this case.
Posted 1 month ago
Ordered a pump hose and some drinks tabs but drinks tabs did not arrive. Quickly rectified by customer services so all good. Other than that everything was good
Posted 1 month ago
V fast shipping, great price and easy website to use.
Posted 1 month ago
Great interaction with Paul to ensure right size, etc and very fast build and delivery.
Minor issue during transit - seat post battery slipped down the post and was very awkward to retrieve. Good support from mechanic though.
A Colnago issue, not Swinnerton, but I think bike documentation could be better.
Posted 1 month ago
Greate quality products, good shipping time
Posted 1 month ago
Delivered quickly even during lockdown, great service
Posted 1 month ago
Fast service.
Posted 1 month ago
Wrong part was sent but the mistake was rectified very quickly and the communication very good throughout.
Posted 1 month ago
Service was fantastic in light of global pandemic. My only complaint is that the bicycle was advertised inaccurately; the website advertised a 52-36 crankset but the bicycle was delivered with a 50-34.
Posted 1 month ago
First time I've used them for anything and only a small item ordered. So far, so good
Posted 1 month ago
Nice friendly people to deal with. The Covid situation made the delivery of my items a little slower and I had to follow up twice to ascertain that the delay was with the manufacturer. Maybe a communication point to consider for the future. No complaints though and would use Swinnertons again without fear.
Posted 2 months ago
Swinnerton Cycles is rated 4.63 based on 1,389 reviews