Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,848 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service Very organized despatch was fast great job. Definitely recommend.”

Helpful Report

Posted 4 years ago

“Very poor customer service, will only deal via e-mail, and even then anonymously... When I did manage to speak to someone , the options discussed were not reliable . AVOID postal orders. And refund is used as ransom .”

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Posted 4 years ago

“Good comms and very efficient. Thank you.”

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Posted 4 years ago

“The greatest bike shop in the UK! Swinnerton Cycles has proven to be the only place on the planet where I have been able to locate the last couple of Shimano parts for my latest build. It's spring here in Utah (USA), so the skis are put away and the trail biking season is in full swing. Swinnerton had the parts I needed, with competitive prices and reasonable overseas delivery to get my bike going without delay.”

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Posted 4 years ago

“Very quick delivery and saddle packaged well, with no nicks or scratches”

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Posted 4 years ago

“I needed something delivered next day which was a Saturday. They quickly advised the best delivery option to guarantee next day delivery and my order was quickly processed and arrived the next morning. Helpful service - thank you.”

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Posted 4 years ago

“Super fast delivery. Definitely recommend. Item good price and as described!!!”

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Posted 4 years ago

“I recently bought a child’s bike from these guys, the bike is great but arrived with a faulty inner tube. I informed Swinnerton of this and they immediately offered to compensate me generously for the inconvenience with a partial refund. Even though I told them I was happy with this, they contacted me again to offer to send me a replacement tube in addition to the partial refund. Extremely good customer service in my view. WOULD recommend, WOULD use in the future”

Helpful Report

Posted 4 years ago

“Excellent service and price.”

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Posted 4 years ago

“Ordered bike spares with Swinnerton twice. They had good stock supply (I was struggling to find what I needed at my regular big online store). I ordered and recently my goods quickly and efficiently. I’ll use them again.”

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Posted 4 years ago

“A great service with the thing i needed and at a good price.”

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Posted 4 years ago

“Excellent service. Swinnerton delivered exactly as promised.”

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Posted 4 years ago

“Price fair however delivery on stock item was a tad long.”

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Posted 4 years ago

“Great product, fabulous service 👍”

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Posted 4 years ago

“Great shop, have everything that I was looking for and excellent service and delivery.”

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Posted 4 years ago

“Delivered promptly and part was what I needed. Great!”

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Posted 4 years ago

“Slow postage.”

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Posted 4 years ago

“Very good and prompt service also the best price online for tacx freehub”

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Posted 4 years ago

“The delivery was prompt and I love my new bike”

Swinnerton Cycles 5 star review on 5th May 2022

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Posted 4 years ago

“Ordered a turbo trainer and mat - excellent customer service including price matching one item and delivery - would recommend”

Helpful Report

Posted 4 years ago

Swinnerton Cycles is rated 4.6 based on 4,848 reviews