Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,821 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,821 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a child’s bike from these guys, the bike is great but arrived with a faulty inner tube. I informed Swinnerton of this and they immediately offered to compensate me generously for the inconvenience with a partial refund. Even though I told them I was happy with this, they contacted me again to offer to send me a replacement tube in addition to the partial refund. Extremely good customer service in my view. WOULD recommend, WOULD use in the future”

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Posted 3 years ago

“Excellent service and price.”

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Posted 3 years ago

“Ordered bike spares with Swinnerton twice. They had good stock supply (I was struggling to find what I needed at my regular big online store). I ordered and recently my goods quickly and efficiently. I’ll use them again.”

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Posted 3 years ago

“A great service with the thing i needed and at a good price.”

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Posted 3 years ago

“Excellent service. Swinnerton delivered exactly as promised.”

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Posted 3 years ago

“Price fair however delivery on stock item was a tad long.”

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Posted 3 years ago

“Great product, fabulous service 👍”

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Posted 3 years ago

“Great shop, have everything that I was looking for and excellent service and delivery.”

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Posted 3 years ago

“Delivered promptly and part was what I needed. Great!”

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Posted 3 years ago

“Slow postage.”

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Posted 3 years ago

“Very good and prompt service also the best price online for tacx freehub”

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Posted 3 years ago

“The delivery was prompt and I love my new bike”

Swinnerton Cycles 5 star review on 5th May 2022

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Posted 3 years ago

“Ordered a turbo trainer and mat - excellent customer service including price matching one item and delivery - would recommend”

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Posted 3 years ago

“Easy order and fast shipment”

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Posted 3 years ago

“Not really shopped with you long so can't really say much about you at the moment!”

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Posted 3 years ago

“Wrong item (size) has been sent”

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Posted 3 years ago

“Commander à partir du Québec Canada , arrriver bien avant la date prévu , le tracking était clair et rapide , et le produit en excellent états …”

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Posted 3 years ago

“I ordered the wrong part and as website offered no option for exchange clicked the return button and requested an exchange and after a week still no answer, this is very poor not to respond at all”

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Posted 3 years ago

“Product as expected, delivery a little slower than expected.”

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Posted 3 years ago

“Excellent service. when order didn't arrive (brackets) they resolved the problem within the day and order posted 1st class 👏👏”

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Posted 3 years ago

Swinnerton Cycles is rated 4.6 based on 4,821 reviews