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Swinnerton Cycles Reviews

4.6 Rating 4,806 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,806 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Promt delivery of items, decent price, least they were in stock.
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Posted 1 year ago
Great price
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Posted 1 year ago
Hi Swinnerton. I would love to give you 5 stars because the price and item ultimately were great however, the item was originally stating a delivery window of a few days and in stock, only to change to a preorder which delayed delivery by weeks. In addition none of my messages on the 14th/17th and 23rd May via your site were responded to as I did ask to cancel the order as I had sinse been booked on a cycle fit and wanted to ensure the size was correct as crank length could have changed. I sent three messages over a couple of weeks and all were ignored , the item was then delivered. Fortunately my cycle fit did not change crank length so I am happily using the power meter.
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Posted 1 year ago
Very efficient service
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Posted 1 year ago
Generally pretty acceptable.
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Posted 1 year ago
I have now purchased two bikes from Swinnerton Cycles and I have to say it has been a very pleasant experience each time. The bikes have been excellently packaged and thoroughly checked before dispatching, delivery has been quick and customer service has been exceptional. I had seen the bike I wanted from a different retailer online at a good bit cheaper and Swinnerton Cycles were happy to meet the price, this gave me the reassurance that I was getting the same bike at the same price but from a more reputable company. Thank you Swinnerton Cycles!
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Posted 1 year ago
First time using them and everything went through smoothly. I would recomend them to anyone.
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Posted 1 year ago
First time buyer with Swinnerton and Michelin for cycle tyres These are great tyres, nice to fit and full of grip. Delivery was exactly when predicted, Swinnerton seem a good company to deal with
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Posted 1 year ago
Good price, delivered on time, thx, dave
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Posted 1 year ago
Excellent service i ordered the incorrect part for my Bontrager wheels, very easy returns/refund and replacement ordered
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Posted 1 year ago
Product was in stock at a great price and arrived quickly.
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Posted 1 year ago
I was looking for some red Ritchey pedals - not widely available, but Swinnerton had them and also had the best price. Good website, good communication and all worked fine. Very happy with the experience.
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Posted 1 year ago
Ordered a Pinarello Top Cap, Never received item. Tracking number said it was delivered, but it went to somewhere in the U.K. and signed for from someone but it wasn"t me. Fed Ex was no help.As far as they are concerned it was delivered. This company may not be legit. Would not recommend ordering anything from.them.
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Posted 1 year ago
Happy with the product Will shop with them again.
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Posted 1 year ago
Firstly my chosen product was available & in stock. Other well known online stores had none. Keen advertised prices are all very well but availability was uppermost for me. Delivery was fast & I’m very pleased with my service. Thanks team.
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Posted 1 year ago
Ordered part from here received nothing to say order was accepted or ti say dispatched item arrived 4 weeks later
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Posted 1 year ago
Okay service. But constant emails requesting reviews are very annoying.
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Posted 1 year ago
Had what I needed and order / delivery process was smooth
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Posted 1 year ago
Superb quality stem and I am delighted with my purchase. Very good service over the phone and will continue to use Swinnerton's.
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Posted 1 year ago
Great service and prompt delivery. Couldn't really ask for more
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Posted 1 year ago
Swinnerton Cycles is rated 4.6 based on 4,806 reviews