Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,806 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swinnertons had the Shimano parts that were proving difficult to get. The price was okay too. I gave them 4 stars as they were slightly slower than others shops in getting them to me and I hadn’t seen any advice they were on their way - they turned up the same day I was thinking of chasing them. If they were race day spares I’d have been pretty anxious..”

Helpful Report

Posted 1 year ago

“I was looking for a really good all aluminum rim brake rear wheel. I decided to give Campagnolo a look. I have been a Shimano man all my cycling life but since they seem to be moving away from all aluminum wheels to carbon fiber I went with a campy Zonda rear wheel and I was not disappointed.”

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Posted 1 year ago

“They had the goods. True to their word, if they say they got it they have. Trusted seller would recommend and use again without problem. Thank you.”

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Posted 1 year ago

“All good, fast, easy to deal with, good product”

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Posted 1 year ago

“Order a base layer socks and bibshorts, brand Q35.5 unfortunately the bibshorts I ordered didn't come and had to pick something else so disappointed in that respect but delivery was quick once order was finally confirmed, rate Q36 5 10/10”

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Posted 1 year ago

“Good value part”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Great prices & quick delivery 👍”

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Posted 1 year ago

“I ordered a stem and saddle but the saddle was later deemed out of stock and delivery not due for 5 weeks. Instead of sending the post separately, they did nothing. However, when I phoned to question this, they acted promptly and I received the post as promised. Generally, I find the service very good but is somewhat behind Merlin, who I often use.”

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Posted 1 year ago

“Good quality products and a excellent delivery service”

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Posted 1 year ago

“Impressed by the range & availability of products. I had difficulty source the size I wanted but Swinnertons had them in stock. Superfast delivery too! Thanks.”

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Posted 1 year ago

“Blatantly sent me wrong item (2 loose bearings …should be a full maxhit headset at £130+)…and been stalling sending out headset with excuses. Very disappointing ,use to order quite often from them…not anymore!”

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Posted 1 year ago

“Great service and great shop but please sort out your shipping. Why is it £3 for one item with Royal Mail then it suddenly doubles to £6 when you add two items to the basket. My basket came to around £12 and the shipping would have been 50% of the overall cost. Unfortunately wasn't looking to spend £50 for free postage. Either way a great source for bike stuff, just a shame about the postage.”

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Posted 1 year ago

“Very helpful staff with my query prior to purchase.”

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Posted 1 year ago

“After enquiring by phone with 2 separate people at Swinnerton we were assured the price included the connecting lead . This was not the case. When we queried this we were told it was obvious from the discounted priced that the lead wasn't included. It then took nearly a week to advise us which of two leads we did need before we could order. We chose not to use Seinnerton on this occasion as we felt we had been ill advised in our original purchase. Shame because we like to support smaller businesses but staff need to have accurate product information to pass to customers.”

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Posted 1 year ago

“Very reliable shop with great variety.”

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Posted 1 year ago

“Great range of products and very helpful staff”

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Posted 1 year ago

“Overall happy with Swinnerton products. A more communicative shipping agent would be helpful.”

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Posted 1 year ago

“Ordered a Cane Creek suspension seat post. Price was excellent and delivery was fast.”

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Posted 1 year ago

“Received my order with incorrect part. Had to send part back before they would send out correct part. Had to chase up exchange of part and also had to chase up the credit for the postage charges for returning the initial part”

Helpful Report

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,806 reviews