Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,817 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,817 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value for a quality product and easy to order. Delivered quickly and to the time advised.”

Helpful Report

Posted 2 years ago

“My order arrived long before I expected it to - very efficient, thank you!”

Helpful Report

Posted 2 years ago

“Part has been ex stock for a long time,pump now back in action”

Helpful Report

Posted 2 years ago

“Bike part was £5.99 and as big as thumb nail , postage was £6.00 . Which I thought was to much”

Helpful Report

Posted 2 years ago

Hi Ryan, postage charge was clearly shown before checkout if you thought the price was too expensive why did you proceed with the transaction? BTW DHL courier service cost £4.85 + vat and as your order is below £40 we have no room to subsidise the shipping we don't just budget couriers suck as evri or royal mail as they are usually on strike or losing the parcels.

Posted 2 years ago

“Perfect service”

Helpful Report

Posted 2 years ago

“Easy to purchase from website. Good value. Excellent service.”

Helpful Report

Posted 2 years ago

“Hat Super geklappt.”

Helpful Report

Posted 2 years ago

“Excellent range and prices and customer service (immediate and satisfactory response after a faulty product)”

Helpful Report

Posted 2 years ago

“5 stars as product was available (most important) and sent promptly.”

Helpful Report

Posted 2 years ago

“Super easy online purchasing, swift delivery and my work stand is fantastic.”

Helpful Report

Posted 2 years ago

“Very helpful on the phone and got my order in good time at a good price”

Helpful Report

Posted 2 years ago

“Parts arrived quickly & are good quality”

Helpful Report

Posted 2 years ago

“The tyre that I put on the back wheel has a lump and bumps each revolution. I’ve swapped it around and re bedded it but no change. I’ll change the inner tube too. Could it be a result if the tyres being folded in storage and will sort itself out?”

Helpful Report

Posted 2 years ago

“Got me a jump bike at a good price when everywhere else was out of stock, and got it too me by the weekend which was a bonus, couldn’t reccomend more.”

Helpful Report

Posted 2 years ago

“Items arrived quickly and as described. Can't fault them.”

Helpful Report

Posted 2 years ago

“I've had nothing but hassle from Swinnerton cycles! The customer service is some of the worst I've experienced, say they will get back to you today and don't bother, leaving you to chase, my order had missing items, trying to get said missing items is very difficult, ended up with me going through PayPal, case is still ongoing, current status is they will only send missing items if I cancel the case first! What if I then don't receive the items or they arrive but are incorrect? PayPal is the only insurance I have, usually the case would be closed once it's resolved, not close the case then hope Swinnerton keep their word, which they haven't to date!! I'll never use again. Items in red missing.”

Helpful Report

Posted 2 years ago

“Mega, super fast and reliable. Great shop.”

Helpful Report

Posted 2 years ago

“I needed to replace my cycling helmet after a crash. I found the one I wanted at a good price on the Swinnerton Cycles website. The site was easy to navigate and to find what I wanted. I didn't need to use their customer service so I can't comment on that. There was a choice of payment methods and the ordering process was straight forward.”

Helpful Report

Posted 2 years ago

“Great service, fast delivery and very good on price, very pleased will buy from again.”

Helpful Report

Posted 2 years ago

“Item arrived in a timely manner. Only criticism would be the packaging as the part packaging was damaged on arrival. Parts were fine.”

Helpful Report

Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,817 reviews