Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,848 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I place an order online for a bag to take hiking on a 3 week trip. Originally had no issues placing the order and one friendly employee who assured me that it would be arriving on time, over a week ago. Today I called for an update to be told the order wasn't going to arrive as it was a pre-order for mid August. This came as a surprise and after checking the email confirmation (which didn't outline it was a pre-order at all), I called back to be told that I must of made a mistake. Whilst I appreciate technological errors occur, I didn't appreciate the blame being put on me. When I had already spoken to an employee who assured me it would be on time (therefore it couldn't possibly be a pre-order).”

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Posted 2 years ago

“Good products at good prices with prompt delivery. All you can ask for really”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

Thank you so much, Mike, for taking the time to rate Swinnerton Cycles 5 stars! We are humbled by the loyalty you have shown us by being a repeat customer, and are honored that you felt our products, prices, and prompt delivery were all that you could ask for. We look forward to continuing to serve all your cycling needs for years to come!

Posted 2 years ago

“Excellent service. Ordered online from San Diego, California and the wheel showed up in perfect condition the next week! Awesome.”

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Posted 2 years ago

Thank you Lance for the 5 star rating of Swinnerton Cycles! We are thrilled to hear that you had an excellent experience ordering your wheel online and it arrived in perfect condition! We appreciate your kind words and look forward to your next purchase.

Posted 2 years ago

“Excellent product at the right price. Quick delivery.”

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Posted 2 years ago

Thank you so much, Jess, for your 5 star rating of Swinnerton Cycles! We really appreciate it. We're so glad that you enjoyed the excellent product at the right price, with quick delivery, and that you keep coming back to us for more! Thank you for your continued loyalty.

Posted 2 years ago

“Brooks C19 saddle - my second Brooks and bought for work (I'm a cycle instructor) as I'm out in all weathers and my B17 Special was starting to suffer in the UK 'Summer'! Great price, the best on the net, and very efficient quick delivery. Swinnerton is now in my favourites list - why have I not found them earlier.”

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Posted 2 years ago

Thank you, Dave, for your 5-star rating of Swinnerton Cycles! It makes us so proud to hear how much our customers value our products, especially when it comes to you and the Brooks C19 saddle – which you purchased for work, no less! It's humbling to know you keep returning to us and we hope to have the pleasure of working with you again in the future. Thank you for your business!

Posted 2 years ago

“Good price & quick delivery on Shimano L05A-RF brake pads”

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Posted 2 years ago

Thank you for your fantastic 5-star rating of Swinnerton Cycles, Nick! We are also glad to know that you are happy with the good price and quick delivery on your Shimano L05A-RF brake pads. We really appreciate your business and thank you for being a repeating customer.

Posted 2 years ago

“Good price for Ritchey bar, well packaged, and arrived within a week.”

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Posted 2 years ago

Thank you so much Toby for your glowing 5 star review of Swinnerton Cycles! We appreciate your feedback about the good price for the Ritchey bar, the great packaging, and speedy delivery within a week. We also appreciate that you've chosen us as a repeating customer, and thank you for your continued support!

Posted 2 years ago

“Quick service and well packaged”

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Posted 2 years ago

Thank you Adrian for the 4 star rating of Swinnerton Cycles. We really appreciate your kind words about the quick service and well packaged delivery. We're so glad to have a returning customer like you. We look forward to serving you more in the future!

Posted 2 years ago

“Quick deliver, competitive prices and definitely worth adding to you options for bike stuff!”

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Posted 2 years ago

Thank you so much for your great 5 star review of Swinnerton Cycles Tom! We really appreciate your feedback about our quick delivery, competitive prices and great options for bike stuff. We also want to thank you for being a returning customer, we look forward to helping you out in the future!

Posted 2 years ago

“Thanks for quick delivery”

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Posted 2 years ago

Thank you, Paul, for your 5 star rating of Swinnerton Cycles! We really appreciate your feedback. We're also glad you were happy with the quick delivery. Thank you for your support!

Posted 2 years ago

“Rubbish company”

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Posted 2 years ago

“good good good”

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Posted 2 years ago

“The delivery time estimated at time of sale (online) was under a week, unfortunately I had to chase up delivery a couple of times as I was due to go on holiday and feared missing the courier. Swinnerton did step in and help and I got the bike the day before my holiday. The outer box was badly damaged when the bike arrived and fedex had tried to tape over the damage. Luckily the bike inside was unscathed. On first ride, it seems that the bike was not properly prepared, the rear derailleur needed quite a bit of adjustment for the gears to shift smoothly and the headset bolt under the top cap was more or less just sitting in place and hadn’t been torqued up at all, this could have been very serious if id had an accident. I usually order my bikes online from Tredz and not once have I had to adjust anything. There’s obviously a lack of attention to detail somewhere in the chain here. When you upload the video file you can’t submit a review 🙄. Video is available.”

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Posted 2 years ago

“Purchased front and rear wheels. Excellent price, quick delivery. Excellent value wheelset and great service from Swinerton cycles.”

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Posted 2 years ago

Thank you so much Mark for your 5-star rating of Swinnerton Cycles! We really appreciate your kind words and are glad that you enjoyed your purchase, the quick delivery, and the value wheelset. We hope to continue to provide you with excellent service in the future.

Posted 2 years ago

“Great service”

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Posted 3 years ago

Thank you so much for your fantastic 5 star rating for Swinnerton Cycles, Dorothy! We are thrilled that you felt our great service was worth such a high review - thank you!

Posted 2 years ago

“Very pleased - got parts next day!”

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Posted 3 years ago

Thank you so much, Anton, for giving Swinnerton Cycles a 5 star rating! We are very pleased that you got your parts the next day, and we really appreciate you being a loyal customer.

Posted 2 years ago

“Excellent service and delivery. Keep it up!”

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Posted 3 years ago

Thank you so much, Emlyn, for your 5-star rating of Swinnerton Cycles! We really appreciate your words of encouragement and are glad to know that you found our service and delivery to be excellent. It means a lot to us that you continue to be a loyal customer; thank you for your support and loyalty!

Posted 2 years ago

“Quick and easy process. Items arrived promptly.”

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Posted 3 years ago

Thanks for the 5 star rating, Nick! We're glad to hear you found the process quick and easy and that your items arrived promptly. We appreciate your feedback and glad you enjoyed your experience with Swinnerton Cycles!

Posted 2 years ago

“Excellent website and product range, fast and accurate delivery. Will definitely use again.”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“I found you after struggling to find the Zonda wheelset here in the US. I was a bit reluctant since not ordered bike components directly from UK sources before. Your store inventory, history and approach impressed me and your pricing and policies were very professional. I will certainly consider you for future needs and would highly recommend Swinnerton Cycles.”

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Posted 3 years ago

Swinnerton Cycles is rated 4.6 based on 4,848 reviews