The delivery time estimated at time of sale (online) was under a week, unfortunately I had to chase up delivery a couple of times as I was due to go on holiday and feared missing the courier. Swinnerton did step in and help and I got the bike the day before my holiday. The outer box was badly damaged when the bike arrived and fedex had tried to tape over the damage. Luckily the bike inside was unscathed. On first ride, it seems that the bike was not properly prepared, the rear derailleur needed quite a bit of adjustment for the gears to shift smoothly and the headset bolt under the top cap was more or less just sitting in place and hadn’t been torqued up at all, this could have been very serious if id had an accident. I usually order my bikes online from Tredz and not once have I had to adjust anything. There’s obviously a lack of attention to detail somewhere in the chain here. When you upload the video file you can’t submit a review 🙄. Video is available.