Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,816 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,816 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, trustworthy site, recomend it. Bought two 700c wheels, arrived when they said it would, no delays. Product is as advertised, verry satisfied.”

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Posted 2 years ago

“Really good online ordering, good stock and quick and efficient delivery”

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Posted 2 years ago

“Cable arrived 2 days quicker than expected!”

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Posted 2 years ago

“Order an item which showed in stock but ended up on a long delivery. Emailed twice for delivery updates with no response. Cancelled the order as no longer required. Now the item has turned up and I need to return it.”

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Posted 2 years ago

“Very good all round.”

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Posted 2 years ago

“The supacaz fly cages arrived packed well & am excellent addition to the tarmac. Good delivery times, value for money.”

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Posted 2 years ago

“have not received my item although it was dispatched over a week ago. Contacted Swinnerton twice to find out what is going on and have had no response”

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Posted 2 years ago

“Very helpful and good delivery”

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Posted 2 years ago

“Confusing shipping information. Slow on International delivery!”

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Posted 2 years ago

“Competitive pricing and prompt delivery.”

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Posted 2 years ago

“A first time customer and I’d happily recommend and use again. Items ordered and arrived without any issue 48 hours later. Great price and free postage made the choice even easier. Highly recommended thank you.”

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Posted 2 years ago

“Prompt good value”

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Posted 2 years ago

“Very prompt delivery! A nice welcomed surprise was the little cookie / protein snack. Also the cheapest supplier around for Quad Lock products. Would definitely use again. Thankyou !”

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Posted 2 years ago

“Perfect product, quick delivery”

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Posted 2 years ago

“Ordered a seat post for my wife’s old mountain bike. Part arrived in a very quick turnover. Very pleased to have the built functional again. Thank you Swinnertons for a great service.”

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Posted 2 years ago

“Ordered a trek bike and it came in a few days in good condition. It was much cheaper than from other sellers.”

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Posted 2 years ago

“The first two orders I placed with Swinnerton Cycles were flawless; website detailed the items were in stock, order placed, dispatch made within a 24/36hrs and goods received via FedEx. I would have scored the review higher if it were not for the lack of communication on the third order I placed. I appreciate that the items I ordered are new and in limited supply. I placed my order in good faith as the website said it was in stock and available. My order was acknowledged and my car debited. However, since then I have not received any further communication as to when I can expect to receive the goods. The website is now stating that the goods are pre-order only and not available until late Jun-23. I have received no communication from Swinnerton Cycle Customer Service team to acknowledge that although the website said the goods were in stock, the item has sold out and my order is on back order with an estimated delivery date.”

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Posted 2 years ago

“Brilliant service. Personally delivered my new bike.”

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Posted 2 years ago

“I was worried after reading some reviews about items not been delivered for ages or issues with the items, but I have had a good experience with Swinnerton, my only criticism is that the item said in stock but it was actually at the warehouse and had first to be delivered to store, but this only took a couple of days so nothing to really complain about. The price was very good. So yes I would use them again”

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Posted 2 years ago

“Excellent timely service with useful updates on progress”

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Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,816 reviews