Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,816 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,816 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery time estimated at time of sale (online) was under a week, unfortunately I had to chase up delivery a couple of times as I was due to go on holiday and feared missing the courier. Swinnerton did step in and help and I got the bike the day before my holiday. The outer box was badly damaged when the bike arrived and fedex had tried to tape over the damage. Luckily the bike inside was unscathed. On first ride, it seems that the bike was not properly prepared, the rear derailleur needed quite a bit of adjustment for the gears to shift smoothly and the headset bolt under the top cap was more or less just sitting in place and hadn’t been torqued up at all, this could have been very serious if id had an accident. I usually order my bikes online from Tredz and not once have I had to adjust anything. There’s obviously a lack of attention to detail somewhere in the chain here. When you upload the video file you can’t submit a review 🙄. Video is available.”

Helpful Report

Posted 2 years ago

“Purchased front and rear wheels. Excellent price, quick delivery. Excellent value wheelset and great service from Swinerton cycles.”

Helpful Report

Posted 2 years ago

Thank you so much Mark for your 5-star rating of Swinnerton Cycles! We really appreciate your kind words and are glad that you enjoyed your purchase, the quick delivery, and the value wheelset. We hope to continue to provide you with excellent service in the future.

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Thank you so much for your fantastic 5 star rating for Swinnerton Cycles, Dorothy! We are thrilled that you felt our great service was worth such a high review - thank you!

Posted 2 years ago

“Very pleased - got parts next day!”

Helpful Report

Posted 2 years ago

Thank you so much, Anton, for giving Swinnerton Cycles a 5 star rating! We are very pleased that you got your parts the next day, and we really appreciate you being a loyal customer.

Posted 2 years ago

“Excellent service and delivery. Keep it up!”

Helpful Report

Posted 2 years ago

Thank you so much, Emlyn, for your 5-star rating of Swinnerton Cycles! We really appreciate your words of encouragement and are glad to know that you found our service and delivery to be excellent. It means a lot to us that you continue to be a loyal customer; thank you for your support and loyalty!

Posted 2 years ago

“Quick and easy process. Items arrived promptly.”

Helpful Report

Posted 2 years ago

Thanks for the 5 star rating, Nick! We're glad to hear you found the process quick and easy and that your items arrived promptly. We appreciate your feedback and glad you enjoyed your experience with Swinnerton Cycles!

Posted 2 years ago

“Excellent website and product range, fast and accurate delivery. Will definitely use again.”

Helpful Report

Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“I found you after struggling to find the Zonda wheelset here in the US. I was a bit reluctant since not ordered bike components directly from UK sources before. Your store inventory, history and approach impressed me and your pricing and policies were very professional. I will certainly consider you for future needs and would highly recommend Swinnerton Cycles.”

Helpful Report

Posted 2 years ago

“The product worked.”

Helpful Report

Posted 2 years ago

“Very prompt reliable service with good communications”

Helpful Report

Posted 2 years ago

“Good ordering and delivery experience. Excellent product, only place I could find that stock it. Five stars.”

Helpful Report

Posted 2 years ago

“the best product thank you so mach!”

Helpful Report

Posted 2 years ago

“the best product thank you so mach!”

Helpful Report

Posted 2 years ago

“the best product thank you so mach!”

Helpful Report

Posted 2 years ago

“Kom hurtigt og var lige som beskrevet.”

Helpful Report

Posted 2 years ago

“Das bestellte Teil ist bis Heute nie angekommen. die angaben zur Lieferzeit war schon komplett übertrieben. doch das es nie Ankommt ist dann doch einer zuviel. überhaupt nicht weiter zu empfehlen!”

Helpful Report

Posted 2 years ago

“Excellent service and prompt delivery…. no issues….would strongly recommend them”

Helpful Report

Posted 2 years ago

“Great delivery to the USA. Great price on a hard to find part.”

Helpful Report

Posted 2 years ago

“Great customer support.”

Helpful Report

Posted 2 years ago

“A good company with great communication and amazing prices”

Helpful Report

Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,816 reviews