Awful customer service. After 7 emails trying to get my point across they messed up my order, it wasn't until I posted on social media they admitted they made a mistake. After agreeing they would refund in full and my return postage cost I sent the item back. Full PayPal refund came through for item and a separate payment came through to cover my return postage, which had a PayPal fee deduction as they sent it via goods and services - for an item I ordered not them! Gave up trying to get though to the arrogant customer service that they still owed me 45p (it's the principal of it) as this was their last response "I have done exactly as I am authorised to, and exactly as I have done it since day one. I can help you no further" Cheeky, arrogant and rude.