Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,806 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with, well laid out web site, speedy delivery, what's not to like.”

Helpful Report

Posted 10 months ago

“A very easy company to do business with. Ordered online and purchase arrived as expected. I’ve used them a few times now and will no doubt be customer again. Oh and the tyre was just what I wanted with great packaging as well!”

Helpful Report

Posted 10 months ago

“fast, easy and efficient process.”

Helpful Report

Posted 10 months ago

“Fabulously helpful team who answered all my questions and who were always keen to help.”

Helpful Report

Posted 10 months ago

“Twice I tried to pay with PayPal, only for the payment to be generated, but order not completed due to mobile field not being populated. Swinnerton blame PayPal, bit should stop offering the facility, if their systems can't cope. My 2nd complaint didn't even get a response”

Helpful Report

Posted 10 months ago

“Ordered "Bronze" color but recieved "Orange" color components. $150 (with shipping) down the drain !”

Helpful Report

Posted 10 months ago

“Great service. Unfortunately I had to return the component I order due to ordering the wrong one. However the returns process was faultless with a refund in my account 2days after I returned the part. Would definitely recommend and will ordering with Swinnerton in the future”

Helpful Report

Posted 10 months ago

“Bought some inner tubes. Great service at a good price so I'm very happy. Thanks.”

Helpful Report

Posted 10 months ago

“So happy to be able to review this joke of a company. We recently purchased a very specific fork reducer. It cost $160 in shipping to get it to us. The part that arrived was a generic thru axle. When we contacted the company with the discrepancy from what we had ordered they said the website had ported info and picture from another page and that we should have read the description better. The description was for the part we wanted and I had fortunately copy pasted the description in the email with them. They told us they would look into it and then never responded to another email. We contacted our card company and were asked to provide some info. Since the last email correspondence with Swinnerton, they had changed the description of the item to reflect what they had sent us. We were able to provide that info and got a full refund onto our card by the third party dispute group. Take pics of everything if you have to order from this company. Use a credit card and don't forget there is recourse.”

Helpful Report

Posted 10 months ago

“Quick delivery and the best price. Excellent!!!!!!”

Helpful Report

Posted 10 months ago

“Item I wanted was in stock unlike elsewhere and was delivered very promptly. Highly recommended.”

Helpful Report

Posted 10 months ago

“Very easy to use site and quick delivery”

Helpful Report

Posted 10 months ago

“Prompt service, good price and delivery from a shop that I first used 50 years ago!”

Helpful Report

Posted 10 months ago

“Great service Great purchase”

Helpful Report

Posted 10 months ago

“Barny was a great help in sorting my through axle problem out. I had ordered the wrong one and he helped sort the correct one for me. Purchased the correct one and sent the wrong one back for a refund. Straight forward no hassle.Was a pleasure to do business and look forward to using swinnertons again in the future”

Helpful Report

Posted 10 months ago

“Excellent service and good pricing, delivery. Would definitely use again and higly recommended.”

Helpful Report

Posted 10 months ago

“Good product at fair price. Arrived quickly. Would recommend”

Helpful Report

Posted 10 months ago

“best service from a bike show i have every had. Bought a bike on a wednesday and asked for the cranks to changed to 170 , with oval chain rings. got the bike with all the parts fitted . Delivered to me with in six days.”

Swinnerton Cycles 5 star review on 13th September 2024

Helpful Report

Posted 10 months ago

“quick efficient service, geat knowledge and advice.”

Helpful Report

Posted 10 months ago

“I'm delighted. I admit to being an apprehensive and nervous on-line purchaser. However, my recent purchase form Swinneertons, of saddle parts needed to keep my cherished velocipede in working order, has left me feeling very re-assured. The process was completely hassle-free and I received exactly the part I needed and in double-quick time too. Bravo.”

Helpful Report

Posted 10 months ago

Swinnerton Cycles is rated 4.6 based on 4,806 reviews