Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,854 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good pricing & great service. The parts we ordered were delivered quickly. Thanks”

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Posted 1 year ago

“Excellent website and easy to use.”

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Posted 1 year ago

“Quickly got an item for me that was out of stock. Great service”

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Posted 1 year ago

“Prompt and good service”

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Posted 1 year ago

“Always have great service from Swinnerton for over 30 years.”

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Posted 1 year ago

“The product was competitively priced and came with a price promise. Genuine sport and free delivery. What's not to like?”

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Posted 1 year ago

“Easy to use website, easy to find what I wanted AND you can contact them by phone if need, to me that makes it 5 stars”

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Posted 1 year ago

“Very helpful with an enquiry and fast shipping.”

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Posted 1 year ago

“Amazing support. Very helpful.”

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Posted 1 year ago

“Very helpful company. Efficient and fast service, would certainly recommend.”

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Posted 1 year ago

“Todo correcto y según plazos”

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Posted 1 year ago

“Online order 12th Sept. Still no sign of delivery, 24th October….despite 2 online requests for information on expected arrival.”

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Posted 1 year ago

“Prompt and the correct spokes…unlike the EBay seller I’d previously tried!..Will absolutely use again!”

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Posted 1 year ago

“Great price, great service .Ordered on line and product arrived two days later”

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Posted 1 year ago

“Seems to be a quality product. It arrived on time and was easy to install. Some customization was needed but that’s to be expected with fenders. The packing was not enough. One of the fenders had a dent in it that I assumed happened during transit. Not a big problem. Overall I’m satisfied.”

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Posted 2 years ago

“Really quick delivery on a very competitively priced set of pedals. More than happy to recommend”

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Posted 2 years ago

“The product was good but the advert was misleading.”

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Posted 2 years ago

“The folks at Swinnerton cycles were very friendly and helpful, but the overall new bike experience was very frustrating. The bike, Ridgeback Errand, as originally delivered was damaged to the point of being unrideable. Swinnerton ordered a replacement from the supplier which was also found to be damaged when they inspected it. Another replacement was ordered and hand-delivered by Swinnerton, which as nice, but then I had a call from them to say they might not have tightened all the bolts, could I check? They were right, those bolts were loose, so i tightened them. When i was setting the bike up for me, I found the mechanism in the adjustable stem had been tighted to the point that it was jammed and wouldn't release. After several calls on how to adjust it, Swinnerton advised I should knock it out with a hammer, which I did. Then it worked fine. Then the split link in the chain was oversized (too wide) causing the gears to jump under power when the split link passes through the rear mech. I couldn't face another series of calls to resolve it, so I've bought a new chain which I hope will solve the problem. To be honest, the majority of these issues could be due to the manufacturer rather than Swinnerton, but if Swinnerton inspect and prepare the bike before sending to the customer I would have expected these issues to be addressed before the bike left the shop. Getting a new bike should be a happy experience, but unfortunately that wasn't the case this time.”

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Posted 2 years ago

“Good service, fast and efficient”

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Posted 2 years ago

“Competitive prices and provided excellent service on the phone.”

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Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,854 reviews