Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,831 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with delivery time and lack of communication when I tried to cancel the order. Item arrived as ordered.”

Helpful Report

Posted 1 year ago

“Great service. Fast delivery.”

Helpful Report

Posted 1 year ago

“Excellent price for the tyres, which were very quickly delivered. All in all a great service.”

Helpful Report

Posted 1 year ago

“I required a replacement part for a bike stand that was proving difficult to find. Swinnerton had the part at good price and delivered it quickly.”

Helpful Report

Posted 1 year ago

“Ordered a front wheel, really great price as well, very well packed. Only problem I had was I had to send a email to the team that deals with online ordering. Because every time I checked the status online of my order it just kept saying waiting dispatch. This was 3-4 days after payment, but after I sent email came within 24hr. So I would recommend buying from this company definitely 👍”

Helpful Report

Posted 1 year ago

“Easy and clear ordering process. Rapid response to order and delivery on time. Quality products and good range of difficulty to source items . Would recommend to others.”

Helpful Report

Posted 1 year ago

“Good price and refreshingly quick delivery”

Helpful Report

Posted 1 year ago

“Best price and postage, very quick delivery.”

Helpful Report

Posted 1 year ago

“Good, but marred by lack of any lights on the bike - as advertised. I got a version of the bike without built-in lights, disappointing.”

Helpful Report

Posted 1 year ago

“Purchase item at competitive price and excellent fast service”

Helpful Report

Posted 1 year ago

“AWSUUUUUUME Service !!! I lost a nosepiece to my sunglasses at the Mongolian steppes, my surplyer in DK told me not possible to get anymore -then came SWINNERTON... The first try -the envelope was totally smashed by the carrier (post) -sended pic´s, thought I had to argue a bit to get new ones -but NO got new ones with the speed of light ;-)”

Helpful Report

Posted 1 year ago

“Outstanding customer service! Had a minor issue with a pump we bought 6 months ago. The team could not have been more helpful. Very impressed - thank you!”

Helpful Report

Posted 1 year ago

“Expert support and fast delivery...”

Helpful Report

Posted 1 year ago

“Quick delivery of MET replacement pads for cycle helmet. Not exact match but generic pads easily adaptable. Very sticky adhesive pads. Have completely refurbished my old helmet for future use rather than replacing”

Helpful Report

Posted 1 year ago

“Very good ! 🙏🙏🙏🙏”

Helpful Report

Posted 1 year ago

“Easy to order and now I wait on my Hope cranks arriving😊”

Helpful Report

Posted 1 year ago

“Excellent custoemr service and love the bike”

Helpful Report

Posted 1 year ago

“Very happy with my order thank you”

Swinnerton Cycles 5 star review on 30th September 2024

Helpful Report

Posted 1 year ago

“I go to Swinnerton when I’m looking for difficult to find parts. They had 24mm Victoria tubulars, which are very scarce. Good price, bought four, delivered in 2 days. spot on 👍”

Helpful Report

Posted 1 year ago

“All good with the order.”

Helpful Report

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,831 reviews