Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,831 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

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“My BROOKS 97 SEAT IS GREAT BRILLIANT PRODUCT”

Helpful Report

Posted 1 year ago

“Great help when looking for the correct thru-axle adaptor to fit my new bike to my turbo. Quickly identified the correct part number and confirmed it was in stock at a reasonable price.”

Helpful Report

Posted 1 year ago

“Good service, if you need a saddle, go in person and get it fitted professionally as it is so much better than guessing what is correct. Same with other parts and accessories, always better to get the fit right first time after trying for size, no returns that way. Good workshop in Swinnertons and its good to speak to real people instead of a screen!”

Helpful Report

Posted 1 year ago

“Spot on service. Couldn't get the order to process on line and the guy there did it all for me over the phone. Item arrived exactly when they said. Great service.”

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Posted 1 year ago

“A good price to start with - and arrived well packed and very quickly. Very happy!”

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Posted 1 year ago

“I love my Giro helmet and was upset when after years of service the pads wore out. I couldn’t find anybody in the UK who sold the spares until I discovered Swinnerton Cycles. Was easily able to order using Apple Pay. Package arrived as promised, genuine parts. My helmet is like new again.”

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Posted 1 year ago

“prompt service and delivery of a new tyre”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Purchased XT 3x10 crankset, front derailleur, front shifter in Oct 2024. All supplied in good condition, no problems. International delivery was prompt but very expensive. No option for slow/cheap delivery. (Deducted one star for this high cost) In my country, Shimano seem unwilling to stock XT triple-ring equipment so I am very grateful Swinnerton will ship it.”

Helpful Report

Posted 1 year ago

“Fast service delivered on time.”

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Posted 1 year ago

“Good price, prompt delivery.”

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Posted 1 year ago

“Very helpful staff / support. Items as described. Fast delivery.”

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Posted 1 year ago

“Delighted with my new Pannier bag. Staff were very helpful at finding an alternative bag as bag I originally ordered was delayed from supplier. When they said they would contact me they did. The bag they recommended fitted perfectly on to my rack.”

Helpful Report

Posted 1 year ago

“Ordered two items. Email received to say awaiting stock which was fair enough. First part arrived very quickly, almost 2 months later no sign of second part and no response to either emails or contact form to update. Good speedy delivery of in stock item let down by a lack of communication around the other.”

Helpful Report

Posted 1 year ago

“Slightly slow dispatch estimate,but fine , accurate date would of helped as o was away Excellent phone information ,advise and updates In all excellent people”

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Posted 1 year ago

“good service supplying a great product”

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Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

“Good pricing & great service. The parts we ordered were delivered quickly. Thanks”

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Posted 1 year ago

“Excellent website and easy to use.”

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Posted 1 year ago

“Quickly got an item for me that was out of stock. Great service”

Helpful Report

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,831 reviews