Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,168 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,168 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 20th April 2024

John Amolsch

Swinnerton Cycles 5 star review on 20th March 2024

Conrad Davies

Swinnerton Cycles 5 star review on 15th October 2023

Geoff Pell

Swinnerton Cycles 5 star review on 3rd October 2023

Deanna Eryynn Mahanay

Swinnerton Cycles 5 star review on 29th September 2023

Jon Best

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone contact and customer service was excellent and a delivery dates issue that I had was dealt with straight away. On the other hand, if you need to build some wheels, buying spokes is a bit fraught and potentially prohibitively expensive. I understand there might be a supply problem with DT Swiss Spokes, but I felt there was some advantage-taking going on. Swinnerton have available a good range of lengths, but they are only available in boxes of a hundred and they have to be pre-ordered with a wait of up to several weeks (which, to be fair, they clearly state). I needed to build a pair of road wheels. This means (if you're doing it properly), I should have ordered three different lengths. This was not possible because I wasn't prepared to spend around £200 for three hundred spokes when I only needed sixty four. It is usually still possible to build excellent wheels using just two lengths, but again, I wasn't prepared to fork out for two hundred spokes either. I was forced therefore to order a single box of a hundred. This meant over half the spokes had their threads slightly visible on the finished wheels and thirty six of them never got used. Having visible threads never looks great and it doesn't make for the strongest wheels either. Also, slightly surprised that nipples are being sold separately. When I was building wheels for a living, nipples came in the boxes!”