Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,708 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big writing at the top of the screes "£5 off next order if you sign up to our newsletter!" "orders over £90" small writing at bottom of screen If they weren't the only game in town for the item I was looking for I would have shopped elsewhere”

Helpful Report

Posted 1 month ago

“Scicon elan 210 saddle bag. Personally I don’t like bags on my race bike,this just right size well made once on doesn’t move . Goldilocks. Plus great service from swinnerton cycles.”

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Posted 1 month ago

“Shipping was very quick and product was at a good price.”

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Posted 1 month ago

“thank you so much from the bottom of my heart”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“The only but.. is DHL had a delivery that must be signed for and they kept missing us. Therefore couldn't leave my new saddle with a neighbour. I think signed for delivery wasn't necessary for this purchase. Also DHL didn't give delivery times.. so we had allot of waiting in.”

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Posted 1 month ago

“Found ordering quick and easy, and delivered safe and sound in a few days !”

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Posted 1 month ago

“Nice to have personal service and fast delivery. An example to all on-line retailers.”

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Posted 1 month ago

“Amazing customer service!! Don’t know where to begin - found Swinnerton Cycles while looking for some clip on aero bars for my new road bike. Emailed a query regarding the fitment of them. Barney responded very promptly and explained a few bits to me (I’m new to road bikes) and was really helpful from the outset. He really went above and WAY beyond my expectations - not once did he keep me waiting or not reply to a mail (and I sent quite a few!!) - he even queried exact dimensions with the manufacturer and sent that info on to me. In the mean time, the sale prices on the parts I was interested in ended, so I was a bit disappointed that I hadn’t just ordered them straight away - but didn’t need to worry - Barney still honoured the prices as they had been and had to manually create the sale (at the lower prices) and sent me a link for secure card payment which all worked very smoothly. I was so impressed that I also added on a shiny new helmet at the last minute! All arrived faster (via FedEx) than I expected and nicely packaged in a sensible sized box with scrunched paper padding (no plastic!). I’ll have no hesitation using Swinnerton Cycles again in the future and can’t recommend them highly enough! A full 5 stars for sure, and I’d make it higher if I could!”

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Posted 1 month ago

“Great price, easy to order, delivered when they said it would come. What's not to like?!?”

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Posted 1 month ago

“Good prompt service”

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Posted 1 month ago

“Great fast service”

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Posted 1 month ago

“Quality service from swinnertons, had my first road bike from them about 35 years ago and have used them regularly since.friendly, knowledgeable and professional.highly recommended.”

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Posted 1 month ago

“Great shopping experience! And super fast shipping to gold ole USA!”

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Posted 1 month ago

“Super fast delivery, from a great name in the cycling world! Hope 4 freewheel hub, easy to fit, works a treat.”

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Posted 1 month ago

“Very good . Happy with service and delivery.”

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Posted 1 month ago

“Excellent.”

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Posted 1 month ago

“Quick delivery can't fault them.”

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Posted 1 month ago

“Up there with the best customer service I have ever received”

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Posted 1 month ago

“Excellent product and service at a competitive price, backed up by prompt delivery within the promised timescale!”

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Posted 1 month ago

Swinnerton Cycles is rated 4.6 based on 4,708 reviews