Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,805 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was offered lights at checkouot which I puchased only to find out they were alreqady included. The spokes were not plrperly eansioned. I could tighten them with just my fingers.”

Helpful Report

Posted 2 months ago

“Great product range for spares, Not expensive and very quick delivery. Got my bike back on the board in no time”

Helpful Report

Posted 2 months ago

“Excellent service and they didn't ignore my questions when I had them. I would use them again.”

Helpful Report

Posted 2 months ago

“very happy with my purchase”

Helpful Report

Posted 2 months ago

“What was sent to me was different from what I bought, it was not Zipp and parts were missing, I reported it to the assistance with photo included, but the problem was not solved and they gave me a meaningless answer, claiming that the missing parts had to be included, which is not true. I will never buy on this site again”

Helpful Report

Posted 2 months ago

“I was after a particular well-rated road bike saddle. There were only a couple of retailers with it in stock for immediate dispatch, so I went for Swinnerton Cycles and the item was duly delivered within 2-3 days. Great communication and prompt delivery.”

Helpful Report

Posted 2 months ago

“No problems - just as service should be.”

Helpful Report

Posted 2 months ago

“Easy to use website. Prompt delivery. Would use again.”

Helpful Report

Posted 2 months ago

“I have always found Swinnerton Cycles and excellent retailer. They have a huge variety of items. Pre-orders are easy. Great communications. Any issues are promptly resolved, and prices are very competitive. Highly recommended.”

Helpful Report

Posted 2 months ago

“Easy to use website with a good range of products at competitive prices”

Helpful Report

Posted 2 months ago

“When I phoned to claim a price match I was told to go online in a brusque manner. So that was the end of further purchases.”

Helpful Report

Posted 2 months ago

“Item never arrived, delivery address was Australia and tracking stopped in the UK”

Helpful Report

Posted 2 months ago

“I would give zero stars if possible as this matches the lack of contact or goods delivered in the 3 weeks since ordered and paid for,despite me chasing up repeatedly.”

Helpful Report

Posted 2 months ago

“Part ordered at a fair price , arrived promptly and all good”

Helpful Report

Posted 2 months ago

“I regularly buy spares online from Swinnerton Cycles, and am always happy with the selection, prices and service.”

Helpful Report

Posted 2 months ago

“Was like 👍 king for a Quad Lock car vent mount and came across the Swinnerton Cycles website who had the item on discount. Bought it and Swinnerton kept me informed of progress and goods arrived in time. Would use Swinnerton again”

Helpful Report

Posted 2 months ago

“Great service”

Helpful Report

Posted 3 months ago

“Very happy with the service”

Helpful Report

Posted 3 months ago

“Great service and brilliant prices, my go to cycling retailer”

Helpful Report

Posted 3 months ago

“Still waiting for item, 11 days not replying to emails Don’t waste your time or money Go elsewhere”

Helpful Report

Posted 3 months ago

Swinnerton Cycles is rated 4.6 based on 4,805 reviews