Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,797 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,797 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service Small issue with purchase but quickly resolved by James in store”

Helpful Report

Posted 1 month ago

“The Jagwire clips are a very neat and tidy way to attach lighting cables on frames and handlebars. Far better than tape or zip ties,they make a really smart finish. A good selection from Swinnerton Cycles and at a super price for a pack of 10 Good p&p and reasonable cost to get them and they didn't take a whole lot of time to arrive. Nothing to not like here at all. all round a good purchase from a well stocked retailer. Will use again if I can. Thank you.”

Helpful Report

Posted 1 month ago

“Professional expert advice and prompt delivery . Great customer service.”

Helpful Report

Posted 1 month ago

“Excellent service.Thank you”

Helpful Report

Posted 1 month ago

“Service and help is second to none very helpful and always give good advice when asked”

Helpful Report

Posted 1 month ago

“Very poor delivery service. Total lack of communication from courier..Took 3 attempts before I finally received my order. The shop itself was fine and very helpful when I phoned.”

Helpful Report

Posted 2 months ago

“Easy order process and quick delivery.”

Helpful Report

Posted 2 months ago

“It was a good experience overall, although there was a small issue with the shipping company — they didn’t notify me that the package had been delivered. It had been sitting downstairs in the apartment building for almost a month. Maybe kindly give the shipping company a heads-up. Many thanks to Mr. Craig for assisting with my query.”

Helpful Report

Posted 2 months ago

“Ordered a bike part with three week wait. Seems the part was sold when it arrived to someone else waited another 3 weeks before delivery.”

Helpful Report

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

“Great UK experience”

Helpful Report

Posted 2 months ago

“The one place i found which stocked both the helmet and the compatible light. Good price and postage and arrived in decent time. An update that item had been shipped would have been appreciated, but a called the shop an spoke to helpful man who soon adviiised me it was already on the way.”

Helpful Report

Posted 2 months ago

“I was offered lights at checkouot which I puchased only to find out they were alreqady included. The spokes were not plrperly eansioned. I could tighten them with just my fingers.”

Helpful Report

Posted 2 months ago

“Great product range for spares, Not expensive and very quick delivery. Got my bike back on the board in no time”

Helpful Report

Posted 2 months ago

“Excellent service and they didn't ignore my questions when I had them. I would use them again.”

Helpful Report

Posted 2 months ago

“very happy with my purchase”

Helpful Report

Posted 2 months ago

“What was sent to me was different from what I bought, it was not Zipp and parts were missing, I reported it to the assistance with photo included, but the problem was not solved and they gave me a meaningless answer, claiming that the missing parts had to be included, which is not true. I will never buy on this site again”

Helpful Report

Posted 2 months ago

“I was after a particular well-rated road bike saddle. There were only a couple of retailers with it in stock for immediate dispatch, so I went for Swinnerton Cycles and the item was duly delivered within 2-3 days. Great communication and prompt delivery.”

Helpful Report

Posted 2 months ago

“No problems - just as service should be.”

Helpful Report

Posted 2 months ago

“Easy to use website. Prompt delivery. Would use again.”

Helpful Report

Posted 2 months ago

Swinnerton Cycles is rated 4.6 based on 4,797 reviews