Swindon Caravan & Motorhome Group Reviews

4.7 Rating 665 Reviews
93 %
of reviewers recommend Swindon Caravan & Motorhome Group
4.7
Based on 665 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Swindon Caravan & Motorhome Group Reviews

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 10th April 2024
Andy Midwinter
Swindon Caravan & Motorhome Group 5 star review on 1st September 2023
Mr Hazell
Swindon Caravan & Motorhome Group 5 star review on 11th August 2023
Mr M Burkitt
Swindon Caravan & Motorhome Group 5 star review on 10th August 2023
Richard Bush
Swindon Caravan & Motorhome Group 5 star review on 5th June 2023
Mr & Mrs Read
Swindon Caravan & Motorhome Group 5 star review on 5th June 2023
Mr & Mrs Read
Swindon Caravan & Motorhome Group 5 star review on 24th March 2023
Paul Kay
30
Anonymous
Anonymous  // 01/01/2019
Have used Reading caravans for a while they are very good and have always been very honest with us about our caravan.
Helpful Report
(Reading, RG7 1HB) - Posted 1 year ago
I have been dealing with Reading Caravans recently and cannot fault them, especially Andy, some repair work after an altercation with a milk float-type van. the work is absolutely perfect, I am a very fussy person and I cannot see any fault with the work whatsoever more than pleased. I also purchased my van new from these people new great stuff there as well. Cannot recommend Reading Caravans enough. Thank you.
Helpful Report
(Reading) - Posted 1 year ago
Following our purchase of a new caravan from Oxford Caravans back in May there have been a number of very frustrating warranty issues with the caravan. However, as a result of the professional, helpful, and friendly way in which all at Oxford caravans have handled the situation, the frustration has been eased and as a result a long-term relationship has been forged. Things will always not go as you expect, but it is the way in which those situations are handled that can turn a negative experience into a very positive one. In the case of Oxford Caravans that is very much the case. I would highly recommend Oxford Caravans.
Helpful Report
(Oxford) - Posted 1 year ago
Very helpful staff, knowledgeable and honest with the pricing
Helpful Report
(Swindon) - Posted 1 year ago
Swindon caravan service have certainly upped their game. From booking in via telephone-drop off-information and pick up a very seamless operation Everything requested and required was completed to my satisfaction.
Helpful Report
(Swindon) - Posted 1 year ago
Collected caravan following annual service. We were delayed on M4 and (I think) Caroline waited for us past closing time. The caravan had been washed and looked as good as new. The dispatcher was friendly and helpful. Looking to buy our 4th new caravan from Swindon Group.
Helpful Report
(Swindon) - Posted 1 year ago
Very friendly and knowledgable staff, who do their upmost to accommodate. Whether itโ€™s sales, servicing or accessories, a great business to deal with.
Helpful Report
(Reading) - Posted 1 year ago
Very professional and friendly to deal with.
Helpful Report
(Oxford) - Posted 1 year ago
A good range of product and a cheerful and helpful staff.
Helpful Report
(Swindon) - Posted 1 year ago
Very helpful and pressure free experience. Lewis dealt with us in a very professional manner and answered any questions posed in a friendly and concise manner
Helpful Report
(Oxford) - Posted 1 year ago
good service from all, very good handover from Ian.
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(Reading) - Posted 1 year ago
We have just purchased a brand new Bailey Unicorn Cabrera from the Oxford site. We were helped by Lewis Sirett. The whole experience has been excellent. We did a lot of research before we purchased. We have been very well treated by Lewis and all the other staff we saw in the shop and on the site. The deal was very competitive and the service has been excellent. Lewis has great knowledge of the products and the financial options available. We have no hesitation to endorse this business. If you are thinking about your first or next purchase they are very much worth your consideration.
Helpful Report
(Oxford) - Posted 1 year ago
Went to look at a swift 650 managers special offer (demo). Looked over the van and was happy to buy. The price was right. When i was going to sign on the dotted line Alistair (manager) said he could get me a brand new one for the same price. So had to have it. The van came into stock , i had a phone call and collection was arranged. I turned up at the time and date as arranged. The van was all ready to go. Was given the hand over. Alistair knew the product he was selling, any questions i had he knew the answers. I would recommend Swindon Caravan.
Helpful Report
(Oxford) - Posted 1 year ago
We are very pleased with our caravan and the staff were very helpful like the lady who showed round our new caravan and was very informative and to complete the paperwork and payment was done in a very courteous manner GREAT ๐Ÿ‘
Helpful Report
(Swindon) - Posted 1 year ago
First caravan bought recently from Oxford Caravans. Lewis was great. He answered every question we had with expert knowledge. There was no pushy selling, we were guided through based on our choice and budget. Picked up our caravan last Friday and Lewis took us through absolutely everything we needed to know about the caravan, hooking it up to the car....everything!! Thank you so much. Definitely recommend Oxford Caravans - 100%
Swindon Caravan & Motorhome Group 5 star review on 5th September 2022
Helpful Report
(Oxford) - Posted 1 year ago
Reading Branch Only The sales team were very helpful during our purchase in spring 2021 and up to the delivery in Summer 2021. After which the Aftersales team (Workshop) were very responsive in rectifying both major and minor caravan system failures. They were very helpful in advising on the various issues concerning the use of the caravan's systems. The first service was undertaken with no problems. We also found the Accessory shop staff very helpful.
Helpful Report
(Reading) - Posted 1 year ago
Thankfully, a very simple and straightforward process for ordering and collecting our new caravan. Salesman Alistair took us through the induction with easy-to-understand instructions. A friendly bunch of staff who took the time to make us "Newbies" feel at ease. Thank you all very much.
Helpful Report
(Oxford) - Posted 1 year ago
The service at the Swindon branch was very good and Tina Murray was excellent
Helpful Report
(Swindon) - Posted 1 year ago
Excellent service as normal from Alistair at Oxford caravans
Helpful Report
(Oxford) - Posted 1 year ago
Recently purchased a 12-month-old caravan, our first transaction with Reading Caravans. The process was very easy and very professional. All paperwork and handover were brilliant. Jaydon dealt with our transaction from start to finish and Ian talked us through all the items within the caravan including helping us hitch up to our vehicle on the day of collection - both employees were extremely helpful and very patient. We have already been away twice in the two weeks we have owned our new Bailey and during one of our vacations we had a question, a quick email and all resolved by Andy (workshop) - USER problem!! Our thanks also to the ladies in the shop, many new items were required and they were extremely helpful as was Jaydon who also went above and beyond with additional items that we required for our caravan. Can't recommend this company enough - thank you all for making our caravan purchase so easy. (We made a caravan purchase some years ago and never received the kind of attention from the previous company.) Thank you Reading Caravan Company.
Helpful Report
(Reading) - Posted 1 year ago
Swindon Caravan & Motorhome Group is rated 4.7 based on 665 reviews