Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.74

4.7 Rating 783 Reviews

94 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 783 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

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Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with the cleanliness of our new motorhome as the roof was filthy and windows covered in hand prints. Considering this was the second most expensive thing we’ve ever purchased after our house, the handover was brief and we had to point out fixings that had come loose. We also found after driving away that the engine warning light was on, so clearly no road test had been done either.”

Helpful Report

(Swindon) - Posted 1 week ago

Thank you for your feedback, and we’re very sorry to hear that your experience did not meet expectations when collecting your new motorhome. We understand how important this purchase is, and it’s disappointing to hear that the presentation of the vehicle fell short, particularly regarding the cleanliness of the roof and windows. We would be happy to invite you back in for a more detailed handover to ensure you feel completely comfortable and confident with your motorhome and to give the vehicle another clean inside and out should you wish. Regarding the engine warning light, our Workshop Manager Ray has attempted to contact you to discuss this but has been unable to reach you so far. Please do get in touch with us at your convenience, as we would like to resolve this as quickly as possible if this is still an issue. Thank you again for your feedback. It’s invaluable in helping us improve, and we look forward to the opportunity to put things right.

Posted 4 days ago

“Lewis couldn't have been more helpful and accommodating. He always called us when we left messages and answered any questions that we had. What he didn't know he found out for us and even helped us set up the tracking. He went over the workings of the vehicle a number of times and I'm sure even now after we have made the purchase he will be happy to answer anything that we are unsure about. An asset to the company for sure.”

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(Oxford) - Posted 1 week ago

“Purchased out third new caravan from the Oxford branch. Alistair was brilliant through the whole process.”

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(Oxford) - Posted 1 week ago

“From our first phone contact Andy was brilliant. As first timers he looked after us and made our first purchase of a caravan a really pleasurable experience. Paul was great showing us how everything worked. We will go back to them again.”

Swindon Caravan & Motorhome Group 5 star review on 11th May 2026

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(Swindon) - Posted 1 week ago

“The whole process of changing our caravan was handled brilliantly. We had an issue with our part exchange which was sorted with minimum fuss. Alistair was very helpful, getting our mover and gas system swapped to the new van.”

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(Oxford) - Posted 2 weeks ago

“Great service - friendly and knowledgeable”

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(Swindon) - Posted 4 weeks ago

“We recently purchased our caravan from Swindon Caravans Group and couldn’t be happier with the whole experience. From start to finish, everything was handled professionally and smoothly. A special mention has to go to Lewis, who was fantastic throughout. He was knowledgeable, patient, and never pushy—taking the time to answer all our questions and making sure we felt confident in our decision. The handover process was clear and thorough, and it’s obvious they genuinely care about their customers even after the sale is complete. We’re absolutely delighted with our caravan and wouldn’t hesitate to recommend Swindon Caravans Group to anyone looking for great service and a hassle-free buying experience.”

Swindon Caravan & Motorhome Group 5 star review on 14th April 2026

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(Oxford) - Posted 1 month ago

“Wonderful helpful friendly staff, we are bran new to caravanning so felt like little fish in a huge pond but the staff are so nice and helpful. Huge Thank you to Andy and Naomi absolute stars.”

Swindon Caravan & Motorhome Group 5 star review on 8th April 2026

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(Swindon) - Posted 1 month ago

“Excellent service from choosing the caravan of our choice right through to having caravan delivered to our site.”

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(Reading) - Posted 1 month ago

“We purchased our 1st Caravan 18 months ago and had a fantastic sales experience from Simon. As new owners we had a few mishaps with jockey wheel bolts and electric towing connections ( all self inflicted) we called on Andy and his team who came to our rescue on numerous occasions and got us back up and running with no fuss. We have since returned and bought a new Bailey Pegasus Brindisi black addition. Simon again has looked after us and we picked the new caravan up in March. We had a great experience from the whole team and this is the main reason why we returned to Reading caravan centre. The whole team act as one and we can’t praise them highly enough. Looking forward to our adventures in our new caravan and will certainly be returning as happy customers in the future.”

Swindon Caravan & Motorhome Group 5 star review on 31st March 2026

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(Reading) - Posted 1 month ago

“Great Branch at Reading, Michaela in Sales and Andy & Ros in services, absolutely amazing, helpful and obliging makes the process of a new a dream. BIG THANKS GUYS”

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(Reading) - Posted 1 month ago

“Organised pick up of new caravan and great handover by Lewis.”

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(Oxford) - Posted 1 month ago

“From the very first time we visited the SCG Reading Branch, to meeting some of the staff again at the NEC Motorhome show and during other visits, we have always found the staff to be extremely knowledgeable, open and helpful but not in any way pushy. For that reason we decided to buy our first Bailey Endeavour Campervan from the Reading branch of the SCG. The deal we got was excellent and not only did Michaela keep us fully informed of the pre-sale preparation of our van, but was also accommodating to find a handover date that best suited our schedule. When we arrived to pick up the van Ian was waiting to give us a fully comprehensive handover, showing us how everything worked, connecting up our gas cylinder for us and ensuring he had answered all our questions and queries - he basically gave us ‘as long as we needed’. We have every confidence that the aftersales service from the Reading Caravan & Motorhome Centre will be just as good as our dealings have been with them to date and wouldn’t hesitate to recommend them to anyone considering a Campervan, Motorhome or Caravan purchase.”

Swindon Caravan & Motorhome Group 5 star review on 28th March 2026

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(Reading) - Posted 1 month ago

“We are very happy with the service we have received, there have been a couple issues but will be sorted soon. Thanks to Alistair and team.”

Swindon Caravan & Motorhome Group 5 star review on 17th March 2026

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(Swindon) - Posted 2 months ago

“We recently purchased a new to us Bailey Cabrera from Oxford Caravans, the whole experience was excellent from start to finish. Josh made the whole process so easy from the very first phone call. The service was exceptional, all staff were friendly and welcoming, and everything was handled smoothly and professionally. We wouldn’t hesitate to recommend them or buy from the again in the future.”

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(Oxford) - Posted 2 months ago

“Helpful and friendly.”

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(Swindon) - Posted 2 months ago

“Great experience purchasing another caravan from start to finish. Lee was always a great help offering sound advice on various vans and then accessories. Always willing to listen and support requests for minor mods to the van to suit our needs.”

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(Swindon) - Posted 2 months ago

“We’ve bought 2 campervans from here and can throughly recommend them. We've also seen and spoken to them at NEC shows. Their knowledge and customer service is first class. Being local to us also gives peace of mind.”

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(Swindon) - Posted 2 months ago

“Service was very good helpful and friendly everything we required was sorted straight away”

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(Oxford) - Posted 2 months ago

“Fantastic service from sale through to collection. I'm sorry but I can't remember the gentlemans name who showed us how everything worked when we collected the caravan today but he was very helpful and knowledgeable and explained everything. We'll definitely be using for our servicing going forward”

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(Swindon) - Posted 3 months ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 783 reviews