Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.73

4.7 Rating 740 Reviews

94 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 1st June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good friendly knowledgeable staff. They answered all our questions”

Swindon Caravan & Motorhome Group 5 star review on 20th May 2024

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(Oxford) - Posted 1 year ago

“Excellent service from start to finish, Simon & Jaydon went over and above to help when we had a slight hiccup with towing, we were given a very professional handover from Ian plus extremely knowledgeable service from Lindsey, fantastic team thank you very much”

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(Reading) - Posted 1 year ago

“Alistair, has been extremely helpful with our purchase, being first time caravan owners the handover he gave us was very thorough and helped us greatly. We also visited Sharon who was also very helpful in the aftersales dept, pre-booking us in for our first year service.”

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(Oxford) - Posted 1 year ago

“Absolutely amazing. The whole team from initial interest in a caravan to collecting it today have been amazing.”

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(Swindon) - Posted 1 year ago

“Oxford caravans are brilliant. Alistair made us comfortable and got the perfect balance with customer information and them leaving us to look around the different caravans. After purchasing the caravan the hand over was professional and relaxed. Will buy again from Oxford caravans. Thank you everyone who works here.All good.”

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(Oxford) - Posted 1 year ago

“Weve just come back ito caravaning after a 15 Year lapse and after much research visited Oxford caravans to look at three similar Bailey caravans Paul and Lewis were very helpful in giving us full access to our choices with the full selection they had on offer. We found our ideal caravan and the buying process was made easy ensuring and checking we had everything we needed. When we came to have the handover a few weeks later it was pleasure. The caravan had been fully prepared and we were shown in detail how everthing worked. We hooked up double checked and were on our way to our first weekend break. Thank you to Paul and Lewis and the all the staff for introducing us back to caravaning.”

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(Oxford) - Posted 1 year ago

“Great service again from Alistair. Now the second caravan he has sold us-very straight forward process and very happy with our new purchase-thank you!”

Swindon Caravan & Motorhome Group 5 star review on 7th May 2024

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(Oxford) - Posted 1 year ago

“Alistair has been very supportive over the time since we ordered our new caravan and has answered our many questions without hesitation”

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(Oxford) - Posted 1 year ago

“My wife and I have bought our caravans through Oxford Caravans for nearly 20 years and have always had good service”

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(Oxford) - Posted 1 year ago

“Easy to deal with, all arranged by email. Might have been helpful to have been told what it came with, as was unaware that it didn't come with a battery even though we upgraded for solar panel and motor mover luckily we were able to take from the caravan we part exchanged.”

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(Oxford) - Posted 1 year ago

“Everybody I have met has been extremely helpful and knowledgeable. All the various options and accessories were considered together and a final list produced to be added to the caravan itself. We are re-starting our caravan experience and things have certainly changed in the intervening years but nothing was too much trouble to the team culminating in a very detailed handover on delivery day. No hesitation in recommending them.”

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(Oxford) - Posted 1 year ago

“The guys there could not do enough for us, explained every detail. Very friendly.”

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(Swindon) - Posted 1 year ago

“Alistair, at the Thame branch, is excellent to deal with. We changed our caravan without any fuss or drama. Alistair was very easy and straight-forward to deal with and went the extra mile to make sure the whole process was an enjoyable experience.”

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(Oxford) - Posted 1 year ago

“All good Friendly staff, I am happy with the caravan.”

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(Swindon) - Posted 1 year ago

“Helpful and friendly, not high preasure sales. Caravan was well prepared and ready when promised. Could have been more proactive on things like service plan, extended watantee and the accessories that were included, but provided the information when askek.”

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(Oxford) - Posted 1 year ago

“Excellent service from start to Finnish very helpful friendly from people who know what they are talking about. If the after service is as good as the sales and collection you couldn’t buy from a better dealer.”

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(Swindon) - Posted 1 year ago

Dear Mr Shute Thank you so much for taking the time to rate us with 5 stars! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with Swindon Caravan & Motorhome Group. We are delighted that our team provided you with helpful and friendly assistance throughout your journey so far and we look forward to fulfilling your future requirements.

Posted 1 year ago

“Very friendly and efficient, would definitely recommend”

Swindon Caravan & Motorhome Group 5 star review on 10th April 2024

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(Reading) - Posted 1 year ago

Dear Andy, Thank you so much for your fantastic 5-star rating of Swindon Caravan & Motorhome Group! We truly appreciate your support and recommendation. Our team in Reading look forward to attending to your future needs and requirements.

Posted 1 year ago

“First class service from Jaydon in the sales team, great price on our old motorhome and nothing was too much for him during and after the sale 👍”

Helpful Report

(Reading) - Posted 1 year ago

Thank you so much for taking the time to rate Reading Caravan & Motorhome Centre with 5 stars! We greatly appreciate your positive feedback. We are thrilled to hear that you had a fantastic experience with our sales team, particularly with Jaydon. It's great to know that he provided you with a first-class service, helped you secure a great price on your old motorhome, and went above and beyond during and after the sale. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for your custom and we hope to have the pleasure of serving you again in the future! Best regards, The Swindon Caravan & Motorhome Group Team

Posted 1 year ago

“Took delivery of our new caravan on March 6th 2024. This was our first caravan having had motorhomes and campervans before but fancied a change. Excellent handover from Alistair at Oxford branch at Tiddington. although we were familiar with some aspects of the vehicle he took time and patienceto explain those asapects we were unsure. The vehicle had been prepared to high order ready for us to take it over. Also he introduced us to the service team in case we neede to get their help/advice going forward. Plus helped us to select a few accessories from the shop aided by the knowledgable ladies behind the counter. Overall an easy and pleasant experience. Paul Gregory”

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(Oxford) - Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Swindon Caravan & Motorhome Group! We appreciate your feedback about Alistair taking the time and patience to explain the aspects of your new caravan that you were unsure about. It's great to hear that he also introduced you to our service team and helped you in selecting accessories from our shop. We strive to provide our customers with an easy and pleasant experience, and we are delighted that we achieved that with you. We hope you enjoy your new caravan and please do not hesitate to reach out if you ever need our help or advice in the future. Thank you once again for choosing Swindon Caravan & Motorhome Group.

Posted 1 year ago

“Steve was so helpful and took the time to explain everything about the caravan we bought to us impressed with the service we got thank you”

Helpful Report

(Oxford) - Posted 1 year ago

Thank you so much for your amazing 5-star rating of Swindon Caravan & Motorhome Group! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted to know that Steve was able to assist you in finding the perfect caravan and went above and beyond to explain everything to you. We look forward to serving you again in the future.

Posted 1 year ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 740 reviews