Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.74

4.7 Rating 764 Reviews

94 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 764 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 1st June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from sale through to collection. I'm sorry but I can't remember the gentlemans name who showed us how everything worked when we collected the caravan today but he was very helpful and knowledgeable and explained everything. We'll definitely be using for our servicing going forward”

Helpful Report

(Swindon) - Posted 11 hours ago

“From start to finish the purchase of our new to us caravan has been brilliant, excellent service from Alistair and a very informative hand over and demonstration of how everything works on the van , the presentation of the caravan on collection was brilliant and the service received from everyone at Oxford had been excellent”

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(Oxford) - Posted 3 weeks ago

“Excellent customer service from start to finish. Caravan is fantastic. Day of collection very easy process. Shown how all controls worked. All round great experience”

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(Swindon) - Posted 3 weeks ago

“Second caravan purchased through Swindon Caravans, staff always helpful and friendly but not pushy and love you can look inside caravans without being bothered. Transactions and handovers easy and quick, would definitely recommend them.”

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(Swindon) - Posted 1 month ago

“Alistair was spot on allot he way though From showing me the vans to arranging the Hand over, px to new van Can not fault the service Big thank you to Alistair”

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(Oxford) - Posted 1 month ago

“Superb service, very friendly and reasonable. We had a couple of glitches with the new van that were sorted immediately.”

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Posted 1 month ago

“Friendly, helpful and knowledgeable staff giving no 'hard sell' or pressure to purchase.”

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(Oxford) - Posted 1 month ago

“We found Reading Motorhome centre on AutoTrader and I have to say, they are the BEST company that we have dealt with. Both Jaydon and Michaela were extremely knowledgeable, professional, approachable and helpful when we purchased our Bailey Motor Home from them. They were always available to answer any questions that I had and helped me with choosing the right accessories that I needed. Their sales technique was exceptional, neither were pushy (unlike many I had had negative experiences with) and I have already recommended them both to 2 of my friends who are looking to change their motor homes to newer ones. I also spoke at length with Simon who is the manager there and he was so helpful in terms of giving me advice around insurance and private plates. We purchased purely over the telephone and when we went up to collect and part exchange - they made it absolutely seamless and a pleasure to deal with - no stress at all. Ian kindly did a very thorough handover on all aspects of the motorhome and again, so professional and helpful with extra tips to help us. Andy from after sales has also been amazing with extra advice after we took it out for its first trip. Lastly, Jim in the shop was such a pleasure to deal with - so knowledgeable again about anything I asked and offered further help over the phone in the future if I needed it. The whole experience was outstanding and I would definately recommend any body thinking of buying or exchanging their motor home to deal with Reading Motor Home first. Thank you again everyone and also for your continued ongoing support if we need it - truly appreciated. 5 stars to you all!”

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(Reading) - Posted 2 months ago

“A really good experience from start to finish whilst purchasing a nearly-new caravan from Swindon Caravans. Lots of care taken by them to ensure they were selling us a well prepared and resourced van. Can't fault their generous and professional approach.”

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(Swindon) - Posted 2 months ago

“Polite, friendly and knowledgeable service. Very pleased with the our caravan and how we were treated. A. Thomson”

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(Reading) - Posted 2 months ago

“Paul and crew did a great job. Everything we wanted done to the caravan was done thoroughly. Nothing was too much trouble and the handover was helpful, informative and thorough. Paul was polite and knowledgeable and the caravan was beautifully presented. Top job guys! Thanks!”

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(Oxford) - Posted 3 months ago

“Great people and very helpful 👍”

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(Oxford) - Posted 3 months ago

“Oxford branch were absolutely brilliant, being first time caravan owners we had to learn everything from scratch. Alistair was so patient with us, talked and showed us through everything. The caravan was immaculate when we collected it. We were given over £500 worth of starter pack free. Would recommend buying a caravan from here and we will continue to use them for our ongoing service and maintenance of our caravan. Really pleased. Thank you Alistair.”

Swindon Caravan & Motorhome Group 5 star review on 27th October 2025

Helpful Report

(Oxford) - Posted 3 months ago

“We recently purchased a new caravan, trading in our previous model, from the Reading branch. From start to finish, the experience was excellent. Jaydon and the sales team were professional, knowledgeable, and answered all our questions without any pressure to buy. Andy and the workshop team were equally outstanding, their attention to detail and customer service were first-class. We could not recommend them more highly.”

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(Reading) - Posted 4 months ago

“Very please how we were treated from our first visit until the day we collected our caravan. Lewis was very professional and answered all our questions would recommend Oxford caravans”

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(Oxford) - Posted 4 months ago

“We collected our Caravan today from Lewis at Oxford Caravans, couple of tiny problems but fixed while we waited, all good apart from the heavens opened up, and got the caravan dirty by the time we got home. Apart from that, very happy with the service.”

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(Oxford) - Posted 5 months ago

“I had a very good experience with Oxford Caravan Centre in Tiddington, and have recently purchased a new caravan through them. From start to finish the process was smooth and Lewis Serrit has been professional and helpful throughout, I liked that there was no hard sales when I visited them and nothing was too much trouble for Lewis, he answered all my questions and took lots of time helping me with everyhting, which being my first ever caravan pourchase was a lot. Thank you so much for everything”

Helpful Report

(Oxford) - Posted 5 months ago

“Swindon caravans have been so helpful throughout the purchase and collection of our motorhome. The handover was particularly good with lots of clear info and not overwhelming us with needless info.”

Swindon Caravan & Motorhome Group 5 star review on 10th July 2025

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(Swindon) - Posted 7 months ago

“We are delighted with the caravan and the whole experience was made much nicer by all the friendly, helpful staff that we encountered. The only problem was addressed to our complete satisfaction.”

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(Swindon) - Posted 7 months ago

“Great service for purchase to collection. Michaela was really helpful. Gave us full instructions of caravan features and mover.”

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(Reading) - Posted 7 months ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 764 reviews