Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,943 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and the driver is helpful.”

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Posted 8 years ago

“Excellent service.Helpful, courteous drivers.”

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Posted 8 years ago

“We have previously used other companies and been badly let down left stranded at the airport and no pick up at hotel complaints were ignored and we were left out of pocket, This is the first time we have used Sun transfers and it will not be the last excellent sevice on time comfortable vehicles helpful courteous drlvers highly reccommend”

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Posted 8 years ago

“Excellent service provided . Would definitely recommend.”

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Posted 8 years ago

“Booked afar seat and laid for one but no seat provided. Very u safe! U forgiveable”

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Posted 8 years ago

“The driver was there to meet us at arrivals at the airport. Loaded our cases and drove us direct to our villa. Very clean and comfortable mini bus. Very courteous driver. Would highly recommend and will certainly use again.”

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Posted 8 years ago

“great service on time speedy transfers will use again”

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Posted 8 years ago

“Awful Service. I had booked and paid for a return trip from Faro Airport to a Villa in Portugal. On the return trip, booked for Saturday 15 JUly at 5.50 am for an 8.30 flight, the driver never showed. When I contacted Sun Transfers, they couldn't contact either the driver or Area Rep. Was told to get a taxi to airport. The villa was in a remote area and this was on the morning of the flight. Was told the taxi would be reimbursed. After multiple contacts, finally had a response on 23 July, 8 days later, saying sorry, and they would refund the fee paid for no show. Awful service, poor Customer Care.”

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Posted 8 years ago

“Excellent customer service and taxi always on time”

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Posted 8 years ago

“I've used Suntransfers many times, always receive an email confirming everything, always on time and the best prices for transfers.”

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Posted 8 years ago

“Professional. Prompt. Courteous and helpful drivers.”

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Posted 8 years ago

“Would definitely recommend suntransfers to friends and family. Everything went very smoothly and driver's were very helpful Would definitely use again”

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Posted 8 years ago

“First class service”

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Posted 8 years ago

“Excellent service. Easy to book. Drivers on time. Very helpful and courteous. Vehicles comfortable and safe. Would highly recommend.”

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Posted 8 years ago

“Myself and family have used Sun Transfers for many years and I have highly recommend them to friend”

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Posted 8 years ago

“we have used suntransfers for a number of years now. I would not use anyone else they are the cheapest by far, very reliable always early for your pick ups or on time and very courteous. I have recommended this company to all my family an friends who now use this service when they holiday abroad. excellent carry on the good work”

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Posted 8 years ago

“i have been using Sun Transfers for the last 4 years. I am extremely happy with the service & have never experienced any problems with them. The on line booking system is really easy to use.They always turn up on time & i recommend then to everyone i know. Keep up the excellent service.”

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Posted 8 years ago

“Easy booking process. Always there on time and reasonably priced.”

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Posted 8 years ago

“Terrible service never would use again. Took my money and then two day before flight said they had to cancel as no car to pick us up. Luckily i found another company who were 50 euros cheaper.”

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Posted 8 years ago

“Excellent service provided.Driver arrived on time in a lovely car which was very well maintained. He kept to speed limits which was good. In the past we have used 'other' companies whose standards were not so high!!”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,943 reviews