Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,943 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, hassle free and the driver was so polite and helpful! would recommend this service to anyone”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Simply all good and efficient. On time and what I asked for. No issues and confirmations via text/email just prior to each pick up with phone numbers to call (I did't need to) gave me peace of mind. Would use again.”

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Posted 8 years ago

“Transfers from Palma Airport to Paguera and back. We can only recommend Suntransfer: excellent quality of service, friendly and helpful driver easily recognisable and always on time. Book through the internet and you do not have to worry about ordering a taxi in your holiday location. Communication is excellent too. We were very happy indeed.”

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Posted 8 years ago

“Absolutely delighted with suntransfers service. Our flight was delayed by 2 and a half hours so we were concerned having booked transfer separately! We did not need to worry, our lovely driver was waiting for us as promised and went out of his way to make the late journey enjoyable, playing our daughters favourite song for her after noticing her singing to it the first time! Transfer back to airport was just as smooth and another lovely driver. We will definitely be using suntransfers again! Thank you!”

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Posted 8 years ago

“Excellent service, very helpful and courteous staff, spotless vehicle and great value for money.”

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Posted 8 years ago

“Excellent on time and no issues”

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Posted 8 years ago

“Service was excellent!”

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Posted 8 years ago

“I was pleasantly surprised at having someone meet us at airport and transport us to our accommodation in our own taxi. The transfer cost was so cheap compared to local taxis. Drivers were very polite and courteous. I would use Suntransfers again in the future. Thankyou”

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Posted 8 years ago

“Was extremely happy with the service transfer was waiting for us at both ends with no problems at all this made it a smooth process. Both drivers were great I would 100% recommend the company and will be using them on future trips. ????”

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Posted 8 years ago

“Excellent service, Initially, I made an error with my booking, but when I realised, a quick phone call sorted everything. The driver arrived early, and was the nicest guy you could imagine, and very helpful. We would have no hesitation in recommending Sun Transfers to anyone needing a reliable service”

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Posted 8 years ago

“I booked transfer from Malpensa airport to Bellagio. The driver was waiting in the airport exactly on time. Very professional polite helpful young man. Very comfortable new model car. Reasonable prices . Overall Servive is PERFECT , PROFESSIONAL , PUNCTUAL”

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Posted 8 years ago

“the driver were waiting in arrivals allowing for the extra security delays. during the holiday we needed to change the pickup time for our return to the airport. the communication was very efficient and the driver did arrive 10 minutes early which we appreciated. All in all an efficient courteous journey both ways and will use suntransfers again in the future.”

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Posted 8 years ago

“The driver was very courteous and polite and gave us lots of information of our destination. Also the car was immaculate. I would certainly use again.”

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Posted 8 years ago

“Drivers excellent car comfortable and customer care excellent we had a last minute change which was sorted without any fuss.”

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Posted 8 years ago

“Excellent service. Drivers professional and friendly with useful tips about region / resort. Cars were spotless and would definitely use Suntransfers again. Thank you.”

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Posted 8 years ago

“Very reliable used a number of times”

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Posted 8 years ago

“Drivers excellent car comfortable and customer care excellent we had a last minute change which was sorted without any fuss.”

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Posted 8 years ago

“This was the first time we used Sunstransfers.com. I booked them based on all the excellent reviews. They offered a first class service, they were in the airport arrival area waiting for my son and his friends. The minibus was clean and the driver friendly and courteous. On return the driver was again punctual, despite being a 4am pick up. This is a great company and we will always use them for our airport transfers, I would not hesitate recommending them. Thank you.”

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Posted 8 years ago

“Excellent service, on-time, courteous and clean, modern vehicle and seemed fairly priced. First time using Suntransfers so was a bit anxious about whether it would be reliable, but impressed with service - would use again if price remains reasonable.”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,943 reviews