Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,943 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so happy with the transfer. Was worried at first about booking online but after reading good reviews I booked and very happy. Picked us up on time from airport. English speaking driver, friendly and helpful. Really happy and would recommend. Travelled with children and felt very safe.”

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Posted 8 years ago

“""First class service. Was waiting for us when we arrived at the airport, no problem finding the driver, who was very nice and courteous. Very good vehicle with lots of space for four of us. Smooth, safe ride. Collected us from our hotel on time to go back to the airport with another great driver, vehicle and smooth ride. Thank you.”

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Posted 8 years ago

“Great service, pick ups were on time and drivers were courteous and polite. Will definitely use them again.”

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Posted 8 years ago

“Punctual, polite, good vehicle, family could all travel together. Definitely use again.”

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Posted 8 years ago

“Very happy good price and less hassle than I've ever had before after getting off a plane. Both pick up and collection where on time clean bus helpfully friendly driver will most definitely be doing this from now on”

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Posted 8 years ago

“Excellent service! Easy to book, very polite friendly driver, collection times spot on, and clean comfortable car. It really couldn't have been easier. Would definitely use again and would highly recommend to others.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“EXCELLENT ON-TIME service with friendly driver and clean comfortable vehicle. What more could you ask for! So glad I booked with Suntransfers.”

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Posted 8 years ago

“Great service, will definitely be using them again 👍”

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Posted 8 years ago

“""I flew to Asturias (Oviedo) on 25th July 2017, having used Suntransfers.com the previous year I booked a pickup for this trip. My flight was early and I cleared arrivals on time; I have assisted travel. There wasn't any contact nor was anyone waiting. After half a hour I contacted the company and was assured a car would be at the airport within half an hour. After one hour thirty minutes I received a call from a driver asking where I was. I had in fact after one hour hired a taxi. It is now 6th September and I am still waiting for refund of my money. No apology was given, no contact was made and it was obvious my flight hadn't been tracked. I would not recommend this company on any level.”

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Posted 8 years ago

“Our Driver was there to meet us, a lovely man, very happy, curteous, gentleman, I am sorry to have not asked his name. He took us to the Rototom Festival on the 125th and collected us on the 19th August '17. His vehicle was spotless, as there were 5 of us we travelled in a 6 seater people Mercedes please carrier, it was very spacious and very comfortable. Yes, I will definitely be using SunTransfers next year and if the same driver is available - all the better. Regards W. Christian 5.9.17”

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Posted 8 years ago

“we use suntransfers because we can guarantee that the drivers will be there on time and they will arrive in immaculate vehicles! takes the worry out of travelling to and from the resort! 5* service! md”

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Posted 8 years ago

“Brilliant service would highly recommend them”

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Posted 8 years ago

“Have used for 3 years and always been on time. Great drivers. Clean & tidy vehicles.”

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Posted 8 years ago

“Service was first class. Would recommend this company for good transfer service.”

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Posted 8 years ago

“The main thing for me when getting off a flight is a speedy exit from the airport. Suntransfers succeeded in doing this. The driver was waiting with a clear sign with my name on it and very soon we where on our way to my hotel. Great service.”

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Posted 8 years ago

“Reliable, punctual and easy return transfers by helpful and polite drivers. Would highly recommend 😃”

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Posted 8 years ago

“Very good service and price. Arrived in Lanzarote airport and driver greeted us. Roomy vehicle and swift transfer to our hotel. On return picked up on time in large vehicle. All went to plan without any hiccups. Highly reccomended”

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Posted 8 years ago

“Easy to book, low cost and reliable”

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Posted 8 years ago

“We were given a very warm welcome and a very professional service.”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,943 reviews