Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,943 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and price very competitive. Very impressed. Flight was delayed but driver waited at airport and didn't complain. Vehicle very clean and well maintained. As transfer was well organised, I booked via their website for collection from hotel back to airport. Again arrived promptly and vehicle clean. Driver's both occasions were helpful and smartly dressed. Would 100% use again and recommend. Good communication via email and everything was very straightforward.”

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Posted 8 years ago

“Polite and efficient service thank you”

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Posted 8 years ago

“The driver was very friendly and was waiting with a sign when we arrived she dealt with our luggage at both ends. When it was home time the driver was early and willing to wait if we needed her to. Defiantly recommend this company xx”

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Posted 8 years ago

“Punctual efficient service with charming drivers in lovely cars - you can't ask for more.”

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Posted 8 years ago

“Lovely drivers waiting for us chatted to us pointing things out on the journey would highly recommend”

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Posted 8 years ago

“excellent service,used Suntransfers in the past and have found them to be reliable and competitive. From booking to pickup very smooth, Highly recommended.”

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Posted 8 years ago

“It was delay with our luggage in Hamburg airport more than one hour and driver was very polite and helpful.I will recommend this company to all my friends.Excellent service!”

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Posted 8 years ago

“Great service. Second time using. Very prompt and any queries handled very efficiently by the contact centre. 5 out of 5!”

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Posted 8 years ago

“Driver no show. Booked Suntransfers in Amsterdam for transport for four from the cruise ship terminal to the airport, sat at the designated "meetingplace" from 20 minutes prior until 30 minutes after our scheduled time, then had to pay a taxi. I attempted to call the numbers provided and was on hold for 20 minutes and then the call dropped. Driver claimed he was there and couldn't locate us. Don't bother with this service; taxi fare was only 8 Euro higher.”

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Posted 8 years ago

“We pre order well in advance a booster seat and a child seat for return journey from Villanova Park to Bareclona Airport and the car came on time but had no booster seat and the child seat was made up of a booster seat and a back of a seat. I had to hold my 2 year old child who was sitting on the seat and strapped in using the adult seat belt the whole 45min journey. Other than this massive saftey issue the journey and company was very good.”

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Posted 8 years ago

“We have used Suntransfers several times. We have ways found them reliable and the drivers friendly. The service is easy-to-use, and change if necessary. I would recommend Suntransfers and we will use them again”

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Posted 8 years ago

“On time. Friendly. Good drivers.”

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Posted 8 years ago

“They were reliable in meeting us at the airport and returning us to the airport for a holiday in Ireland. Both drivers really courteous and helpful. Their service was second to none, taking the stress out of booking taxis etc. Prices were reasonable too. I would highly recommend them to anyone travelling with a party and luggage.”

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Posted 8 years ago

“I googled transfer companies and came across Suntransfers which looked quite good. I read the reviews which were all excellent so I used their booking form for my trip. This process was easy and I was e-mailed all the documentation after payment. At the airport a lovely man met us and drove us to our cottage. The driver taking us back to the airport on our return was early and asked us not to stress - we didn't need to stress due to him being there as not turning up or being late would have made us worry. Both drivers were really nice and courteous. I would highly recommend anyone to use Suntransfers - reliable company and I will certainly use them again.”

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Posted 8 years ago

“We used suntransfers to pick us up and take us to a remote location in Spain and they were very good. On time and the airport and at the hotel early on the return! Gave us updates and we're easy to get in contact when we had to change our plans slightly!! Definitely recommend them emma beecroft”

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Posted 8 years ago

“Can only describe the service as excellent. On time, easily found, courteous.”

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Posted 8 years ago

“Very friendly driver's on time very helpful and caring and informative”

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Posted 8 years ago

“Very easy to book and efficient service, on time no stress transfer”

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Posted 8 years ago

“fast friendly reliable company”

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Posted 8 years ago

“I have used Suntransfers many times . They provide an excellent service , price is good and their drivers are friendly and helpful.”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,943 reviews