Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,943 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always reliable. We wouldn't use anyone else”

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Posted 8 years ago

“Absolutely brilliant. We booked return transfers from the airport to the hotel the day before travelling. The driver arrived at the airport ahead of us and was waiting in the arrivals area with our name clearly displayed. He was polite and courteous, it was a 1 hour 40 minute drive to our hotel. Upon return the driver arrived fifteen minutes before departure time and we received the same treatment. I had not heard of Suntransfers before this holiday but I would not hesitate to use them again or recommend them to other travellers”

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Posted 8 years ago

“""Well what can I say an absolutely brilliant service from start to finish , always kept us up to date with everything , will definately be using again , driver was very curtious all in all an excellent service mrs Sharon Parton , leek Staffordshire .”

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Posted 8 years ago

“Used Suntransfers on a few occasions now. Found some drivers a little eratic and don't like the idea of a taxi pick up instead of a private car.”

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Posted 8 years ago

“Really easy to book, went by others excellent reviews. Lovely to be greeted by driver holding up ipad saying my name, got into a lovely mercedes minivan to take our family to hotel. Very comfortable and felt really safe. Return journey equally as good. Would definitely use again and recommend to others.”

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Posted 8 years ago

“With both transfers the drivers were very punctual, accommodating and pleasant. We would certainly use the service again and wouldn't hesitate to recommend them.👍👍👍”

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Posted 8 years ago

“It worked incredibly well. Super driver, on time, very cpolite and helpful. Took the hassle and stress of finding a taxi at a busy airport away and made me feel relaxed. Highly recommend the service.”

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Posted 8 years ago

“This service was just excellent. We booked a transfer from Perpignan airport to our campsite in Argeles suit Mer and a return. I had to change our pickup time on our return and it was no issue. Drivers were lovely, punctual and I felt it was very good value.”

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Posted 8 years ago

“Driver was very pleasant and courteous even putting on British artist on CD. Car emaculate and very comfy, driver was waiting at airport and on time. Only small concern on booking the office could advise what area , A, B, C where pick up could be and driver was not given address of our property even though it was learly stated when booking.”

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Posted 8 years ago

“The driver didn't take us”

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Posted 8 years ago

“Great service. Easy to book and reasonable prices”

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Posted 8 years ago

“Arrived on time with new roomy vehicles, very pleasant drivers both ways chatty informative and good English speaking. On way to apartments we were not exactly sure where it was and were awaiting a call back from the owner, our driver took over, got on the phone had several conversations and made sure we were met before he left. Earned himself a good tip :-)”

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Posted 8 years ago

“Bonjour, En provenance de France, prise en charge parfaite à notre arrivée à Cancun vers 20H, grand taxi privé présent et aucun retard, accueil chaleureux d'un agent local et chauffeur agréable avec même des serviettes rafraîchissantes et de l'eau fraîche... Service parfait jusqu'à Playa Del Carmen. Je recommande depuis Cancun.”

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Posted 8 years ago

“Best transfer I have used driver was very friendly would recommend them to all other travellers”

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Posted 8 years ago

“Used for the second year running, and after baggage issues on arrival on both occasions the drivers have waited patiently for us, and the company have phoned to see if everything was ok. On the return journeys the pick up has been prompt on both occasions and I would have no hesitation in using suntransfers again.”

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Posted 8 years ago

“This is the 3rd time we have used suntransfers and have never had a problem, everything has been straightforward. Drivers have always been polite and professional. I would not want to use anyone else. Will be booking with them next year for a hassle free start to our holiday.”

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Posted 8 years ago

“This the first time we have used Suntransfers and I would not hesitate to recommend them the driver was waiting for us at Alicante Airport and the return driver was on time.”

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Posted 8 years ago

“Easy,convenient and on time with a reasonable price.”

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Posted 8 years ago

“Easy,convenient and on time for a reasonable price.”

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Posted 8 years ago

“Reasonably priced and arrived on time.”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,943 reviews