Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.55

4.6 Rating 12,001 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 12,001 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Suntransfers for my last 2 holidays. They have been amazing. Always on time happy drivers and happy to give you a free guide of the area as they drive you to your destination. We had an excellent experience on our return home from Mumbai, as the tour operator arranged for us to be picked up at 1am from our cruise ship. But we could not disembark during the hours of 11pm to 2am. Suntransfers changed our pickup time immediately and the manager (?) accompanied the driver to make sure we were okay. He gave us an excellent service and was so friendly, nothing was too much trouble.”

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Posted 6 years ago

“excellent service”

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Posted 6 years ago

“Prompt, on-time service, friendly and knowledgeable drivers, great value for money. Would not hesitate to recommend and will definitely use again, thank you!”

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Posted 6 years ago

“They took my money and did not provide me with the promised transportation. I prepaid for the transfer from the airport to the hotel, but the driver was not there when I came out of baggage claim. I called them, and they stated that they could not provide me with a transfer, as the driver had left, and that I would have to arrange and pay for my own transportation. I then emailed their customer service for a refund, and they stated that they would not refund my prepaid money, despite not providing me with the transfer that I paid for. THE DEFINITION OF A SCAM COMPANY! Look at the other recent reviews. I highly recommend avoiding them.”

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Posted 6 years ago

“DO NOT BOOK THIS OPERATOR THEY ARE SCAMMERS! Took my money and never delivered on their service. I tried their help center and all I would highly avoid unless you are trying to give away free money. RUN!!!’”

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Posted 6 years ago

“Don't use at tenerife they use taxi drivers that think its ok to use the phone on the motorway and try and touch up the customers .they don't vet the taxi drivers .”

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Posted 6 years ago

“4 hours late on a privat transfer booking out of Grenoble. Office came up with 2 separate excuses so far. Non-existent demonstrations in the city and non-existent traffic jams. on a bench outside arrivals for 2.5 hours. Still waiting...”

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Posted 6 years ago

“DANGEROUS drivers on the phone hole trip .the police are now involved stay away.”

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Posted 6 years ago

“This is the best transfer company I have ever used. Minibus was spotless the driver insisted on taking our bags to the vehicle he said you are on holiday relax, the driver smelt clean and fresh and was very very smart, he was a very nice guy. Thank you for looking after us on our transfer”

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Posted 6 years ago

“The driver didn’t arrive which is now making me late for my flight tried ti ring several times with no answer would not use these again ever!!!”

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Posted 6 years ago

“Your driver was late with no apology! Acted as if I had made him late! Customer service sucks! Called three times to find out where was the driver and each time customer service disconnected the line. Kept telling me that the driver was there when he clearly was not! So tell me how you're going to improve? I see no response to complaints.”

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Posted 6 years ago

“Our driver from our hotel was a woman called hoyni? Her English was limited(but still 100% better than our Hungarian!) but she made a big effort to make conversation with us. She was very pleasant and made the journey enjoyable ( unlike the driver who took us from the airport to our hotel-very miserable man)”

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Posted 6 years ago

“Its a great service, however the pricing is about 20% above normal fare. Would recommend this option if your travelling in a large group.”

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Posted 6 years ago

“The service from start to finish was outstanding. I had to rebook my departing pick up date twice and the help line service was friendly and very accomodating. I will certainly use this service again in the future.”

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Posted 6 years ago

“Wir waren außerordentlich zufrieden.Pünktlich. Sauber und Sicher,das hat uns sehr gefallen. Wir haben schon 2 weitere Termine 2020 gebucht.”

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Posted 6 years ago

“Wir haben im Herbst der Service von Suntransfers in Tunesien von Enfhida nach Hammamet und zurück genutzt. Es war alles perfekt, freundlicher Fahrer und wir haben uns jederzeit sicher und gut aufgehoben gefühlt. Riesengroßes Lob und Dankeschön !!! Wir buchen euch wieder !!!”

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Posted 6 years ago

“ühaben im Juli 2019 den Service in Dalaman / Türkei in Anspruch genommen. Wir wurden pünktlich , sehr zuvorkommend in einem gepflegten Fahrzeug von einem freundlichem Fahrer transportiert. Der Service ist uneingeschränkt zu Empfehlen.”

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Posted 6 years ago

“This is the first time we used suntransfers.it was the cheapest on price. The driver was ready and waiting, we had no problem in finding him . I would book with this firm again in the future. Thanks Bill”

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Posted 6 years ago

“Have used this company twice now in different countries. Can not complain about anything at all . Perfect service from start to finish . Polite couteous drivers . Would highly recommend and will definitely be using again in the future .”

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Posted 6 years ago

“We had a bad experience with the driver, not with the company! He didn’t greet, threw our luggage in the taxi and he didn’t know the way. Because of his own frustration he reacted angry with us. Finally he delivered us to the wrong address. It seems as if he was in a hurry.”

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Posted 6 years ago

Suntransfers.com is rated 4.6 based on 12,001 reviews