They took my money and did not provide me with the promised transportation. I prepaid for the transfer from the airport to the hotel, but the driver was not there when I came out of baggage claim. I called them, and they stated that they could not provide me with a transfer, as the driver had left, and that I would have to arrange and pay for my own transportation. I then emailed their customer service for a refund, and they stated that they would not refund my prepaid money, despite not providing me with the transfer that I paid for. THE DEFINITION OF A SCAM COMPANY! Look at the other recent reviews. I highly recommend avoiding them.