Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.35

“Difficult to read/see some of the fine print and symbols.”

Posted 5 years ago

Hello I am sorry you are having trouble with the manual. I will resend the order in A4 size this will make it easier to read. Regards Julie

Posted 5 years ago

“There should be an index.”

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Posted 5 years ago

Hello I am sorry we are a separate company to Samsung and can only send the manual they have made available on their website which is for your phone. We have no in put as to the contents. Regards Julie

Posted 5 years ago

“The shipping was timely and the book itself ok. However, the print is far too light. Needed was additional ink and a darker font. Since Samsung provides absolutely nothing, this is a life safer.”

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Posted 5 years ago

Hello I am sorry the copier we have has been checked and is working as it should. The engineer told us it is how the companies are formatting the PDF's meaning they are using lighter colours in the text. The only way for the copy to be better is for us to resend in A4 size. Regards Julie

Posted 5 years ago

“It was difficult to read as the printing was very faint.”

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Posted 5 years ago

Hello I am sorry the copier we have has been checked and is working as it should. The engineer told us it is how the companies are formatting the PDF's meaning they are using lighter colours in the text. The only way for the copy to be better is for us to resend in A4 size. Regards Julie

Posted 5 years ago

“Have not put it in use yet, the three stars is for the poor copy,thecopier may have been low on ink. Most can only be read in bright light. A pity. David”

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Posted 5 years ago

Hello I am sorry the copier we have has been checked and is working as it should. The engineer told us it is how the companies are formatting the PDF's meaning they are using lighter colours in the text. The only way for the copy to be better is for us to resend in A4 size. Regards Julie

Posted 5 years ago

“MORE PICTURES AND MAYBE COLOUR”

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Posted 5 years ago

Hello I am sorry we have sent you what Samsung have made available for your phone. we have no input as to the contents. Also we can not print in colour. Regards Julie

Posted 5 years ago

“Some of the instructions in the book are not available on my phone. I don't know if I ordered the wrong book or what, but it is confusing to a new user who is NOT tech savvy! Sorry...”

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Posted 5 years ago

Hello I can see you have ordered the Samsung galaxy A51. We have sent yo9u the manual that Samsung have made available on their website. Regards Julie

Posted 5 years ago

“The information was fine. However the problem was finding it - there was such a gap between the relevant sections for each different phone. And the other problem was the illustrations were very difficult to see and read as they were so very faint. I am coming up to 78 (on Christmas Day) and I had real problems even with reading glasses. Once I could decipher the text it was fine.”

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Posted 5 years ago

Hello We have sent you the manual that is for the Apple iPhone. Unfortunately Apple manuals will cover all the models that are able to operate on the current iOS software. Regards Julie

Posted 5 years ago

“The manual was helpful, however it needs to be more detailed on where to find things, ex. settings?”

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Posted 5 years ago

Hello I am sorry we a re a separate company to Samsung and we have provided the manual they have made available on their website for your device. We have no input as to the contents of the manual. Regards Julie

Posted 5 years ago

“It tells me everything I need to know and I can bookmark the pages too! Unfortunately the print is quite faint and some of the diagrams are unreadable. Hence the low rating.”

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Posted 5 years ago

Hello I am sorry you are having trouble with the text size. I will resend the order in A4 size this will increase the text making it easier to read. Regards Julie

Posted 5 years ago

“The print was too small, just because you have the ability to print in a 10 font doesn’t mean people can easily read the pages. The printing was way to light, needed to be much darker, it looked as if you were running out of ink or something. I was very disappointed in this manual. Especially since it cost me a total of $26.00.”

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Posted 5 years ago

Hello I am sorry you are having trouble with the manual and the text size. 99% of the time we have customers who find the A5 size manual fine. If they have trouble once receiving the manual just drop us an email and we are more than happy to resend in a larger size. Regards Julie

Posted 5 years ago

Hello Kittie I will resend the order in A4 size this will increase the text making it easier to read. Please once you receive the resent order can I ask you to revise your review. Thank you Regards Julie

Posted 5 years ago

“I purchased the phone for my mom who’s 90 years old and doesn’t have a computer so she couldn’t download the manual. I feel the manual should come free with the purchase of the phone so I wasn’t happy to pay the extra money.”

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Posted 5 years ago

Hello I am sorry we are a separate company to Samsung we download the manual, print and bind it into a book for our customers. All most all of the companies do not supply manuals these days they expect the customer to go on line on their websites to view the manual. Regards Julie

Posted 5 years ago

“I found the manual very useful. I found that the print was quite faint and not easy to read.”

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Posted 5 years ago

Hello I am sorry you are having trouble with the manual. I will resend the order in A4 size this will increase the text and make it easier to read. Regards Julie

Posted 5 years ago

“I rated acceptable because print was feint although readable. price high for 52 page manual, when a 250 page printed manual for Galaxy S20 Ultra was half the price”

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Posted 5 years ago

Hello The manual you purchased was a 52 page manual and this falls into our first price bracket and cost £12.90 The Samsung galaxy s20 ultra falls into our 5th price bracket and this would of cost £16.90 not sure where you got the half price from.

Posted 5 years ago

“Although there is a fairly detailed "Contents" section, the usefulness would be much improved if there were a comprehensive index.”

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Posted 5 years ago

Hello I am sorry you are having trouble with the manual. We are a separate company to Samsung and have supplied the manual they have made available for your model of mobile phone. We do not have any input as to the contents and lay our of the manual. Regards Julie

Posted 5 years ago

“This iphone 7 is first smartphone for us. As a result, I bought the manual. However, I found that some instructions "assumed" one knows all the steps that weren't in the book. Therefore, I cannot recommend this book to a first time user, without saying that the person will need help. The book is an intermediate source of info, not a book for a rank beginner!”

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Posted 5 years ago

Hello I am sorry we are a separate company to Apple and have simply printed the manual they have made available on their website.

Posted 5 years ago

“I found it a bit long winded .I am quite an old lady.”

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Posted 5 years ago

Hello I am sorry we simply print what the manufacture of your mobile have made available. Unfortunately the Apple iPhone is a very large manual and has lots of features to be covered.

Posted 5 years ago

“For advanced USA users: not for the British novice like me! And I wish I had realised the phone uses icons, not words, to identify services. Guidance for simple actions, like making & answering a phone call is difficult to find & follow. I still don't know how to access UK radio wavebands on this phone. Luckily, I know a man who does.”

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Posted 5 years ago

Hello I am sorry you are having trouble with the manual. We are a separate company to the mobile phone manufacture and simply print the manual they make available on their website. Regards Julie

Posted 5 years ago

“I expect a manual to be phone specific.”

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Posted 5 years ago

Hello The manual you ordered was for an Apple iPhone and these phones work by which software is running on the device. As iOS software can run on iPhone 6s up to the current model. Apple have made just the one manual and this is what was sent as we can only provide manuals the manufactures make available.

Posted 5 years ago

“Haven't read through it yet. Would have liked it to be colour coded more. Would like it to be more basic for idiots! I don't use a lot of apps. A simpler version would suit me. A starter manual maybe for quick reference. Sad isn't t it!”

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Posted 5 years ago

Hello I am sorry you are having trouble with the manual. You have a Samsung phone and all we have supplied is the manual this manufacturer has made available for your phone. Regards Julie

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com Reviews