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www.Smartphone-Manual.com Reviews

4.3 Rating 3,734 Reviews

83 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

4.3

Based on 3,734 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flipping back and forth is so easy With this manual. I highly suggest the spiral binding. Trying to read the manual on the smartphone is a nuisance and eats up battery time. And trying to read the manual on a shared computer is its own special H-ll. This manual is easy to read and well worth your sanity and money.”

Posted 8 months ago

“I bought this for my 70 year old husband who has never owned a smartphone before. (I know, I've been nagging him for years to get one!) He reluctantly sat down with his new phone and the manual and was able to send me a text, email and WhatsApp (with a photo attached) within a couple of hours. To say he is "chuffed to bits" is an understatement. Well done. It achieved miraculous results! 😃 😊.”

Posted 9 months ago

“I'm a first time smart phone user, and am looking for a less technical, more user friendly manual. It's an excellent manual, but not exactly what I'm looking for.”

Posted 1 year ago

“I would give an opinion if I had my manual. I requested and paid for 11/27/22. Patricia Jimison 8212 E. Nopal Ave Mesa, AZ 85209 USA 0rder no. 22010350W”

Posted 1 year ago

“I still haven't received my manual. I keep contacting OTC to tell them I still don't have it but there hasn't been anything done about it so far. I paid $23.90 and so far nothing. The transaction date was Nov. 28, 2022. I would like to have my money returned to me.”

Posted 1 year ago

Hello I will email you directly to check we have the correct address.

Posted 1 year ago

“For the pages that have color diagrams in the original, it would be nice to have those pages in colour also.”

Posted 1 year ago

Hello I am sorry we can only print in black and white.

Posted 1 year ago

“I ordered it, it arrived as stated and is easily understood. Fortunately or unfortunate however you want to state it, my Granson turned up and sorted everything for me in under an hour.”

Posted 2 years ago

“I don't like to have to go to the computer. I like a written manual that I can hold in my hand and take with me.”

Posted 2 years ago

“I found the manual that was sent to me for a Motorola e7i mobile phone to be very helpful and user friendly, fast delivery. Many thanks for your help in supplying this manual.”

Posted 2 years ago

“Acceptable. However, binding was below average.”

Posted 2 years ago

“All manuals are written as if two people born after 1990 are talking to each other not the ones born after 1940. These people account for about 40% of our population. lets think of the old farts in the world. Thank You.”

Posted 2 years ago

“Spot on brilliant”

Posted 2 years ago

“19 days and I still don't have my manual. Contact them and I just get the sameform letter back, so NO custo.er service!! Do Not Buy from OTC Ltd.”

Posted 2 years ago

Hello I am sorry the manual has not arrived. We would of emailed back asking for you to confirm we have the correct address. Also due to covid the postal systems around the world are seeing delays. We use Royal mail airmail first class. I can see from our emails we replied to an email on 23rd April asking for you to wait a little longer and if it had not turned up to email us back and we would resend it. As we had not heard back from you we assume the order had arrived. I will email you directly to see if it has now turned up. Regards Julie

Posted 2 years ago

“The manual is very informative but contains nothing about the cameras. The printing font is too small and printing too faint”

Posted 3 years ago

I'm afraid we aren't responsible for the content of any of the manuals. We print what is provided by the manufacturer. Sorry the print was too small and faint for you. We will resend printed twice the size.

Posted 3 years ago

“very good particularly the spiral binding”

Posted 3 years ago

“Original version had very small print on reading my comment a larger one was sent much better - thanks.”

Posted 3 years ago

“Text not large enough”

Posted 3 years ago

Really sorry to hear this. We will resend printed twice the size on Monday.

Posted 3 years ago

“Email arrived 3 days before the manual arrived! Can’t read it as the writing and symbols are just too small. This is quite unacceptable. I’m returning it. Please arrange refund.”

Posted 4 years ago

“The manual has been very helpful. Very good service.”

Posted 4 years ago

“The font is very small and the color of print is gray, not black. I am a senior with all my wits about me, but prefer a manual rather than crawling through an online manual. This manual, though expensive, does not meet my needs”

Posted 4 years ago

Sorry you found it hard to read. We will re-send a manual printed twice the size, at no charge to you of course. I'm sure this will help. Sorry for the delay.

Posted 4 years ago

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www.Smartphone-Manual.com is rated 4.3 based on 3,734 reviews