Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.35

“ok but still hard going for geriatrics. Assumptions are made as to what is already known. OK for the young but not so for old gits like myself.”

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Posted 4 years ago

Sorry to hear you found it complicated. Please note that we don't write any of the manuals, we just print and bind what is written by the manufacturer. If you can't use it please return it for a full refund.

Posted 4 years ago

“The manuals are good but virus has a lot to answer to I ordered one and no one came back to me when checked this was told none on order so I ordered it again then I have two delivered oneis useless as it is small the other one is theright size but ring binding but have been charged for two not happy with you. The left hand does not what the righthand is doing! .”

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Posted 4 years ago

We have not charged you for two orders. We have only one person in the office at any one time for security reasons during the Coronavirus. We have a different person doing the emails remotely. We try to keep the communication between us as good as possible. It is not as effective as being the same room, but it is safer. You paid for one manual and received two.

Posted 4 years ago

“Text not large enough”

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Posted 4 years ago

Really sorry to hear this. We will resend printed twice the size on Monday.

Posted 4 years ago

“For the price I was expecting a full colour, professionally bound manual. What I received was a monochrome version which was adeqately bound but shedding confetti where the pages had had holes punched for the binding. More importantly though, it didn't contain the information I bought it for - how to add a "non gmail" email account which I had to find on line. But I realise that wasn't your omission. Disappointed but not mad as hell!!”

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Posted 4 years ago

Please be aware that we don't write any of the manuals. We simply print and bind what is produced by the manufacturer. Colour is impossible for the prices we charge, and most manuals are not in colour anyway. If the manual is of no use please return it for a full refund.

Posted 4 years ago

“The print is very faint and.small and I have to use a magnifying glass to read the text. Comparing it to my last Samsung manual that you supplied it is a bit disappointing.”

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Posted 4 years ago

Sorry to hear this. The quality of the text depends on the manufacturer, we just print what they provide to us. We will resend printed twice the size at no charge.

Posted 4 years ago

“Content is alright so far but not used much yet, I think the print quality is poor being very faint and hard to read where the print is small”

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Posted 4 years ago

Sorry to hear this. We will reprint in a larger size and send to you at no charge.

Posted 4 years ago

“Unlike all my previous manuals the printing of this one was a disappointment - particularly the diagrams which are not at all clear.”

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Posted 4 years ago

I'm really sorry to hear this. We did have some issues with our printer for a few days. We will resend the manual to you in the next few days.

Posted 4 years ago

“MANUAL IS RATHER CONFUSING. AN INDEX AT THE END OF THE BOOK COVERING ALL ASPECTS OF THE PHONES WOULD BE MORE HELPFUL THAN AN INTRODUCTORY PAGE AT THE BEGINNING OF THE SECTIONS. PROBABLY ME THOUGH, EVERYONE ELSE WOULD NOT EVEN NEED A MANUAL!”

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Posted 4 years ago

Sorry to hear this. Please note that we don't write any of the manuals. We simply print and bind what is written by the manufacturer. We have no control over the content. If you are unhappy with the manual you can always return it to us for a full refund.

Posted 4 years ago

“This is a copy of instruction manual for Nokia 5 phone and I believe it covers all the points in the online manual. The problem with the online manual was that the print was small. .This was my reason for buying your manual; however, your print was very light and although it would save you ink, I find it difficult to decipher.”

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Posted 4 years ago

Really sorry to hear this. We will resend. Something must have gone wrong our side

Posted 4 years ago

“Should get free manuals with purchase of 400 hundred dollar phone. This is a rip off.”

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Posted 4 years ago

Please note that we are in business because the manufacturers don't provide printed manuals! The manufacturers don't provide manuals, they expect customers to read the manuals on screen or print them themselves. We are in business as a print service to help customers out.

Posted 4 years ago

“Not easy to follow the relevant pages for a specific I-phone due to all models covered.”

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Posted 4 years ago

We don't write the manuals. We print and bind what is written by the manufacturer. With iPhones the manuals cover all models running a particular version of the software. There is almost no difference between the phones themselves. It is the version of the software that matters.

Posted 4 years ago

“Information excellent. Print too small and feint.”

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Posted 4 years ago

Sorry to hear the text was too small. We will resend printed twice the size this week.

Posted 4 years ago

“I am visually impaired, some of your graphics, a pencil or pen scribing a line, + sign, phone hand set, arrows, cog wheel, 3 lines on top of each other, are all a light grey, very difficult for me to see, in fact I had no idea they were there, until my step son pointed them out. May I suggest a light colour be used instead, as not all the people in the world have perfect eyesight.”

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Posted 4 years ago

Hello I am sorry you are having trouble with the manual. I will resend the order in A4 size this will make it easier to read. Regards Julie

Posted 4 years ago

“Difficult to read/see some of the fine print and symbols.”

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Posted 4 years ago

Hello I am sorry you are having trouble with the manual. I will resend the order in A4 size this will make it easier to read. Regards Julie

Posted 4 years ago

“There should be an index.”

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Posted 4 years ago

Hello I am sorry we are a separate company to Samsung and can only send the manual they have made available on their website which is for your phone. We have no in put as to the contents. Regards Julie

Posted 4 years ago

“The shipping was timely and the book itself ok. However, the print is far too light. Needed was additional ink and a darker font. Since Samsung provides absolutely nothing, this is a life safer.”

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Posted 4 years ago

Hello I am sorry the copier we have has been checked and is working as it should. The engineer told us it is how the companies are formatting the PDF's meaning they are using lighter colours in the text. The only way for the copy to be better is for us to resend in A4 size. Regards Julie

Posted 4 years ago

“It was difficult to read as the printing was very faint.”

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Posted 4 years ago

Hello I am sorry the copier we have has been checked and is working as it should. The engineer told us it is how the companies are formatting the PDF's meaning they are using lighter colours in the text. The only way for the copy to be better is for us to resend in A4 size. Regards Julie

Posted 4 years ago

“Have not put it in use yet, the three stars is for the poor copy,thecopier may have been low on ink. Most can only be read in bright light. A pity. David”

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Posted 4 years ago

Hello I am sorry the copier we have has been checked and is working as it should. The engineer told us it is how the companies are formatting the PDF's meaning they are using lighter colours in the text. The only way for the copy to be better is for us to resend in A4 size. Regards Julie

Posted 4 years ago

“MORE PICTURES AND MAYBE COLOUR”

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Posted 4 years ago

Hello I am sorry we have sent you what Samsung have made available for your phone. we have no input as to the contents. Also we can not print in colour. Regards Julie

Posted 4 years ago

“Some of the instructions in the book are not available on my phone. I don't know if I ordered the wrong book or what, but it is confusing to a new user who is NOT tech savvy! Sorry...”

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Posted 4 years ago

Hello I can see you have ordered the Samsung galaxy A51. We have sent yo9u the manual that Samsung have made available on their website. Regards Julie

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com Reviews