Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.33

“Unlike all my previous manuals the printing of this one was a disappointment - particularly the diagrams which are not at all clear.”

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Posted 3 years ago

I'm really sorry to hear this. We did have some issues with our printer for a few days. We will resend the manual to you in the next few days.

Posted 3 years ago

“MANUAL IS RATHER CONFUSING. AN INDEX AT THE END OF THE BOOK COVERING ALL ASPECTS OF THE PHONES WOULD BE MORE HELPFUL THAN AN INTRODUCTORY PAGE AT THE BEGINNING OF THE SECTIONS. PROBABLY ME THOUGH, EVERYONE ELSE WOULD NOT EVEN NEED A MANUAL!”

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Posted 3 years ago

Sorry to hear this. Please note that we don't write any of the manuals. We simply print and bind what is written by the manufacturer. We have no control over the content. If you are unhappy with the manual you can always return it to us for a full refund.

Posted 3 years ago

“This is a copy of instruction manual for Nokia 5 phone and I believe it covers all the points in the online manual. The problem with the online manual was that the print was small. .This was my reason for buying your manual; however, your print was very light and although it would save you ink, I find it difficult to decipher.”

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Posted 3 years ago

Really sorry to hear this. We will resend. Something must have gone wrong our side

Posted 3 years ago

“Should get free manuals with purchase of 400 hundred dollar phone. This is a rip off.”

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Posted 3 years ago

Please note that we are in business because the manufacturers don't provide printed manuals! The manufacturers don't provide manuals, they expect customers to read the manuals on screen or print them themselves. We are in business as a print service to help customers out.

Posted 3 years ago

“Not easy to follow the relevant pages for a specific I-phone due to all models covered.”

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Posted 3 years ago

We don't write the manuals. We print and bind what is written by the manufacturer. With iPhones the manuals cover all models running a particular version of the software. There is almost no difference between the phones themselves. It is the version of the software that matters.

Posted 3 years ago

“Information excellent. Print too small and feint.”

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Posted 3 years ago

Sorry to hear the text was too small. We will resend printed twice the size this week.

Posted 3 years ago

“I am visually impaired, some of your graphics, a pencil or pen scribing a line, + sign, phone hand set, arrows, cog wheel, 3 lines on top of each other, are all a light grey, very difficult for me to see, in fact I had no idea they were there, until my step son pointed them out. May I suggest a light colour be used instead, as not all the people in the world have perfect eyesight.”

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Posted 3 years ago

Hello I am sorry you are having trouble with the manual. I will resend the order in A4 size this will make it easier to read. Regards Julie

Posted 3 years ago

“Difficult to read/see some of the fine print and symbols.”

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Posted 3 years ago

Hello I am sorry you are having trouble with the manual. I will resend the order in A4 size this will make it easier to read. Regards Julie

Posted 3 years ago

“There should be an index.”

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Posted 3 years ago

Hello I am sorry we are a separate company to Samsung and can only send the manual they have made available on their website which is for your phone. We have no in put as to the contents. Regards Julie

Posted 3 years ago

“The shipping was timely and the book itself ok. However, the print is far too light. Needed was additional ink and a darker font. Since Samsung provides absolutely nothing, this is a life safer.”

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Posted 3 years ago

Hello I am sorry the copier we have has been checked and is working as it should. The engineer told us it is how the companies are formatting the PDF's meaning they are using lighter colours in the text. The only way for the copy to be better is for us to resend in A4 size. Regards Julie

Posted 3 years ago

“It was difficult to read as the printing was very faint.”

Helpful Report

Posted 3 years ago

Hello I am sorry the copier we have has been checked and is working as it should. The engineer told us it is how the companies are formatting the PDF's meaning they are using lighter colours in the text. The only way for the copy to be better is for us to resend in A4 size. Regards Julie

Posted 3 years ago

“Have not put it in use yet, the three stars is for the poor copy,thecopier may have been low on ink. Most can only be read in bright light. A pity. David”

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Posted 3 years ago

Hello I am sorry the copier we have has been checked and is working as it should. The engineer told us it is how the companies are formatting the PDF's meaning they are using lighter colours in the text. The only way for the copy to be better is for us to resend in A4 size. Regards Julie

Posted 3 years ago

“MORE PICTURES AND MAYBE COLOUR”

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Posted 3 years ago

Hello I am sorry we have sent you what Samsung have made available for your phone. we have no input as to the contents. Also we can not print in colour. Regards Julie

Posted 3 years ago

“Some of the instructions in the book are not available on my phone. I don't know if I ordered the wrong book or what, but it is confusing to a new user who is NOT tech savvy! Sorry...”

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Posted 3 years ago

Hello I can see you have ordered the Samsung galaxy A51. We have sent yo9u the manual that Samsung have made available on their website. Regards Julie

Posted 3 years ago

“The information was fine. However the problem was finding it - there was such a gap between the relevant sections for each different phone. And the other problem was the illustrations were very difficult to see and read as they were so very faint. I am coming up to 78 (on Christmas Day) and I had real problems even with reading glasses. Once I could decipher the text it was fine.”

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Posted 3 years ago

Hello We have sent you the manual that is for the Apple iPhone. Unfortunately Apple manuals will cover all the models that are able to operate on the current iOS software. Regards Julie

Posted 3 years ago

“The manual was helpful, however it needs to be more detailed on where to find things, ex. settings?”

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Posted 3 years ago

Hello I am sorry we a re a separate company to Samsung and we have provided the manual they have made available on their website for your device. We have no input as to the contents of the manual. Regards Julie

Posted 3 years ago

“It tells me everything I need to know and I can bookmark the pages too! Unfortunately the print is quite faint and some of the diagrams are unreadable. Hence the low rating.”

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Posted 3 years ago

Hello I am sorry you are having trouble with the text size. I will resend the order in A4 size this will increase the text making it easier to read. Regards Julie

Posted 3 years ago

“The print was too small, just because you have the ability to print in a 10 font doesn’t mean people can easily read the pages. The printing was way to light, needed to be much darker, it looked as if you were running out of ink or something. I was very disappointed in this manual. Especially since it cost me a total of $26.00.”

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Posted 3 years ago

Hello I am sorry you are having trouble with the manual and the text size. 99% of the time we have customers who find the A5 size manual fine. If they have trouble once receiving the manual just drop us an email and we are more than happy to resend in a larger size. Regards Julie

Posted 3 years ago

Hello Kittie I will resend the order in A4 size this will increase the text making it easier to read. Please once you receive the resent order can I ask you to revise your review. Thank you Regards Julie

Posted 3 years ago

“I purchased the phone for my mom who’s 90 years old and doesn’t have a computer so she couldn’t download the manual. I feel the manual should come free with the purchase of the phone so I wasn’t happy to pay the extra money.”

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Posted 3 years ago

Hello I am sorry we are a separate company to Samsung we download the manual, print and bind it into a book for our customers. All most all of the companies do not supply manuals these days they expect the customer to go on line on their websites to view the manual. Regards Julie

Posted 3 years ago

“I found the manual very useful. I found that the print was quite faint and not easy to read.”

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Posted 3 years ago

Hello I am sorry you are having trouble with the manual. I will resend the order in A4 size this will increase the text and make it easier to read. Regards Julie

Posted 3 years ago


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com Reviews