Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.35

“An awful lot missing for beginners like me who have never owned a smartphone. It does not compare well with a larger manual I purchased for an ordinary phone from another supplier at the same price with much more information.”

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Posted 2 years ago

Hello The fault will lie with the manufacture of the manual not us. we simply supply the manual the manufactures make available for you phone. We do not have any input into the contents of the manuals.

Posted 2 years ago

“The Nokia C22 User Guide answers some questions but doesn't answer others. This may be due to my lack of expertise. I like the spiral binding.”

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Posted 2 years ago

“I am 76 years old and truly needed a good tutorial and go-to manual for the operation of the phone itself and not with all the apps and games. For example, I still don't know how to adjust the "brightness" on the phone. There should be an index at the back of the book with specific items one would reference to locate a certain system of the phone like a car manual would have. I almost have to sit down and SEARCH to see if I can find what I am looking for which defeats the purpose of the manual. There are many seniors out there like me who can figure out tech things but just need the simple instructions by which to accomplish it. It's almost like a "Dummy Book for Seniors to Use the Samsung Galaxy S23."”

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Posted 2 years ago

Hello I am sorry we simply supply the manual Samsung make available for your phone. We do not have any input as to the contents.

Posted 2 years ago

“I can see it is a good text for a beginner but would they have the tenacity to wade through it. I have doubts about that. For me it wasn't exactly what I was looking for as it is too wordy and the size makes it suitable to somebody sitting at a desk with a bit of space around them. I have had a number of IPhones of different vintages and forget the differences and finer points. I also wanted it to be pocketable which this one is not. To be fair it is what it says it is and covers the subject matter pretty well.”

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Posted 2 years ago

“Nice Hand Book AND WELL PUT TOGETHER”

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Posted 2 years ago

“It's hard to follow. I still haven't got it set up. I get so many that my phone is full of junk. I don't know what that means. Where is it coming from. I can't make it go away.”

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Posted 2 years ago

Hello We simply sent the manual Motorola make available for your phone. We have no control over the contents of the manual. You may find it helpful to take it along to your nearest mobile phone shop they may be able to help you.

Posted 2 years ago

“I usually don't do reviews”

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Posted 2 years ago

“some bits hard to follow for old folk”

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Posted 2 years ago

Hello I am sorry you are finding the manual hard to follow. We simply send the manual the manufacturers make available.

Posted 2 years ago

“small print hard to read. Service prompt and commendable.”

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Posted 2 years ago

Hello I will resend the order in A4 size for you this will increase the size of the text making it easier to read.

Posted 2 years ago

“It helps for basic information.”

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Posted 2 years ago

“the reprint is too faint, and for older folks, the contrast is poor, making hard to read for older folks. Oh the manual never tells how to field a call-”

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Posted 2 years ago

Hello I will resend the manual in A4 size this will increase the text size making it easier to read. As for the contents this will be down to Motorola.

Posted 2 years ago

“Good in parts but still not able to send texts because phone insists on sticking with predictive text and manual doesn't help get out of it”

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Posted 2 years ago

“The overall production of the manual is good, but the print size is too small for my normal reading purposes. I need to return this manual, as previously discussed with one of your customer service representatives, named Linda. I need this manual printed in A4 format, with the font size of over 10.00 points. PLEASE CONFIRM THE PRINT SIZE USED IN PRINTING THE A4 FORMAT.”

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Posted 2 years ago

Hello We sent the manual in A4 size for you and you have emailed to say you are happy with the size.

Posted 2 years ago

“I needed the manual bec I didn't receive one with the phone. So I am basically happy that I now have it. The problem is that I find it difficult to read because the printing is too light and too small. I don't think I would purchase another one in the future.”

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Posted 2 years ago

Hello I am sorry you are having trouble with the manual. I will resend the order in a larger size making it easier for you to read.

Posted 2 years ago

“The delivery took 21 days instead of 14 days.”

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Posted 2 years ago

I am sorry the manual took a while to reach you. we use Royal Mail and towards the middle of January they suffered a cyber attack. This halted all international mail leaving the UK for a few weeks. As you can imagine there was a back log of mail to process and get through the system once they were up and running again. Unfortunately your order was held up by the back log.

Posted 2 years ago

“The book is good, but the shipping was poor”

Helpful Report

Posted 2 years ago

I am sorry the manual took a while to reach you. we use Royal Mail and towards the middle of January they suffered a cyber attack. This halted all international mail leaving the UK for a few weeks. As you can imagine there was a back log of mail to process and get through the system once they were up and running again. Unfortunately your order was held up by the back log.

Posted 2 years ago

“Lots of information which we were looking for . But print far too small for us as we are both in 80’s !”

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Posted 2 years ago

Hello I will resend the order in A4 size for you.

Posted 2 years ago

“I have only started using the Manual and I find it helpful but as I am not very IT minded parts of it is difficult for me to understand, Not necessarily the fault of the Manual.”

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Posted 2 years ago

“Still unable to get the phone to work right”

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Posted 2 years ago

“it was ok except for the very small print. it was for my elderly mother who has to use a magnifying glass to read any of it now.”

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Posted 2 years ago

Hello I will resend the order in A4 size.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com Reviews