www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.35

4.4 Rating 4,022 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.4

Based on 4,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was disappointed when my manual arrived. All of the pages in the top right corner were wet and half of those pages have a yellow stain on them. we dried the pages out. The packaging looked fine. My model phone was not on the cover so I was not sure I had the right manual. the information I have read has been useful. I wish the manual actually had an index. I think this would help in finding specific things you are interested in researching to get help.”

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Posted 4 years ago

Hello I am sorry the manual has arrived damaged but this would be down to the postal service we would not send the manual out in that condition. The manual you ordered was for a Samsung Galaxy S9 we can only supply what Samsung have available on their websites. The Galaxy S9 Samsung also call it by SM G960 or 965 and this is what would of been printed on the front cover.

Posted 4 years ago

“I'm trying to keep my emails from disappearing and your manual doesn't seem to help.”

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Posted 4 years ago

Hello The manual we sent you was what Samsung have available on their website for your Galaxy A12. We have no say in the contents of the manual this is down to Samsung them selves.

Posted 4 years ago

“A bit too much to wade through!”

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Posted 4 years ago

Hello Unfortunately you have an Apple iPhone this is one of the more advanced phones on the market. The manual is produced by Apple for your your phone we have no control over the contents of the manual.

Posted 4 years ago

“not bad a bit pricey though”

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Posted 4 years ago

“IT WAS'NT IN DEPTH ENOUGH FOR OLDER PEOPLE”

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Posted 4 years ago

Hello I am sorry all we do is supply the manual the manufacturers make available for the phone.

Posted 4 years ago

“Wish I had known the level of information in the manual because I found out very little about my new phone and already was aware of most of it. For the cost, I was extremely disappointed that it didn't cover my new Galaxy S21 phone and all of the updates from my last Galaxy phone. Definitely not worth the cost.”

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Posted 4 years ago

Hello I am sorry the manual was not helpful. The manual sent is a manual that Samsung make available for you phone.

Posted 4 years ago

“I am a new user. I am a senior citizen, too. But I still find i difficult to learn how to really use the iPhone without one to one help.”

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Posted 4 years ago

“Very complicated”

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Posted 4 years ago

“Rather complicated for us wrinklies!”

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Posted 4 years ago

“As someone totally new to mobile phones and 85 I found it used a computer language and didn't seem to be specific to the A12 so I had to buy the Samsung Galaxy for beginners magazine which seems easier to understand”

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Posted 4 years ago

“u tube is more informative”

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Posted 4 years ago

Hello We simply send the manual the manufactures make available for your phone.

Posted 4 years ago

“I moved from iphone to Android and am a competent user. I am 76 but only stopped work last year. Your manual on A12 assumes knowledge i did not have. Perhaps it would help if you explain the words you usemore thoroughly. Or use a 'dummy' to test this changeover. Everyone in my age group (60-80) finds the tech has become difficult. I have been told by Tk Talk to use my grandchildren which i found irritating and unnecessary! I have worked on simplifying manuals from camera mfrs and find the same assumptions. Please try harder to keep updates explained and make basics much clearer. I use my phone help to rectify muddles but it can be frustrating. Maybe a manual for beginners or less experienced like the Dummies computer books of old. I would say the manual is 50% helpful, 25% unclear and 25% needs amplification. Meant to be helpful. LQ”

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Posted 4 years ago

Hello I am sorry you found the manual not helpful. We simply supply manuals that the manufactures make available for their phones. We do not have any input on the contents of the manuals.

Posted 4 years ago

“Acceptable. However, binding was below average.”

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Posted 4 years ago

“This is my first smartphone, although I have used computers for many years, starting with the Sinclair ZX81, then various desktops and laptops. But I am disappointed with this manual. Firstly I need a magnifying glass to read the text on the A5 pages, and over 200 pages seems rather over the top. What I really need is something like a Seniors Guide to the Motorola g9 power lite, on A4 pages. But it seems that kind of publication is not available, so I must soldier on with what you have sent me.”

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Posted 4 years ago

Hello I am sorry you are having trouble with the manual. I will be happy to resend the order in A4 size for you this will make it easier to read. The contents of the manual we have no say on this is produced by the manufactures we simply print and send.

Posted 4 years ago

“The manual is very informative but contains nothing about the cameras. The printing font is too small and printing too faint”

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Posted 4 years ago

I'm afraid we aren't responsible for the content of any of the manuals. We print what is provided by the manufacturer. Sorry the print was too small and faint for you. We will resend printed twice the size.

Posted 4 years ago

“Should be easier to get to the subject under inquiry. An index is needed.”

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Posted 4 years ago

I'm sorry, we don't write the manuals. We just print and bind what is supplied by the manufacturer.

Posted 4 years ago

“There is no alphabetical listing. Its very hard to look up or find something.”

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Posted 4 years ago

I'm sorry we can only print and bind what is supplied by the manufacturer. If there is no index provided by the manufacturer we can't create one.

Posted 4 years ago

“Order and delivery of this manual was very efficient. However, although there is a basic 'Table of Contents' at the front of the manual, I was very disappointed there is no comprehensive index at the back, as there is with the online version. For me, this is a serious omission and will make finding information far more difficult than it would otherwise have been.”

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Posted 4 years ago

Please note that we don't write any of the manuals. We simply print what is provided by the manufacturer. Samsung provide no index in the printable manual.

Posted 4 years ago

“ok adequate nothing too flashy or long bur neither is it one of the best. Its ..... adequate”

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Posted 4 years ago

Sorry we aren't responsible for the content of any of the manuals. We simply print and bind what is provided by the manufacturer.

Posted 4 years ago

“Very basic manual insufficient information”

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Posted 4 years ago

Sorry, we are not responsible for the content of any of the manual. We simply print and bind what is provided by the manufacturer. If you have no use for the manual please return it for a full refund.

Posted 4 years ago

www.Smartphone-Manual.com is rated 4.4 based on 4,022 reviews