www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.35

4.4 Rating 4,069 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

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4.4

Based on 4,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm sure it's an excellent manual but I was hoping for something basic and very much simpler. This is far too complicated, I can't even begin to understand it. 606 pages just to use a mobile phone!”

Helpful Report

Posted 5 years ago

Hello I am sorry you are having trouble with the manual. You have an iPhone and this is one of the more complicated phones out there and which has lots of features . The manual we have sent you is the manual Apple have made available for the device and will cover every thing you need to know about the phone. I am sorry but they do not make a simple guide. Regards Julie

Posted 5 years ago

“Very good but didn’t explain the easy things like how to switch on and simple things just a bit complicated for a seventy eight year old. Thank You”

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Posted 5 years ago

Hello I am sorry you are having trouble with the manual. We simply download the manual form the manufacturers website and print. We have no input as to the contents of the manual. Regards Julie

Posted 5 years ago

“it could be improved so that elderly / retired. 83 yrs old people could understand it almost like being in school and the teacher is explaining it”

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Posted 5 years ago

Hello I am sorry we are a separate company to Samsung. We simply just print the manual they make available for you phone. Regards Julie

Posted 5 years ago

“The larger manual you sent is brilliant it is much easier to read & hopefully digest the Content .A very big thank you.”

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Posted 5 years ago

Hello I am sorry you are finding the text to small. I will resend the order in A4 size this will increase the text making it easier to read. Regards Julie

Posted 5 years ago

“It is neatly printed and well bound. It came quick. But the content has only occasionally something like a red threat. there is no clear algorithms and it does not mirror what the different displays on the phone show. So all in all a bit confusing. You need some patience and scouting to get it at the end.”

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Posted 5 years ago

Hello I can see from your order you have an Samsung manual. We are not Samsung.We have printed and sent the manual the manufacturers have made available for your model of phone.

Posted 5 years ago

“The iPhone users manual arrived today. It is well constructed and has quality paper. The books are 5 x 7. I assumed that they would be 8 1/2 x 11 so that the print would be large enough to read. Your statement says that an index is included. There is a Table of Contents at the front of the book but there is no index, An index that lists subject mater alphabetically and the page number where it can be found is indispensable. Without an index, locating a subject matter becomes extremely difficult and time consuming. In one of our classes in school, the professor held up two books. He explained that the first one had an index; the second one did not. He threw the second book in the wastebasket. Without an index to quickly locate material, the book will never be used. For example, 0n page 17, the book discusses “Dark Mode”. It discusses what Dark Mode is but not how to turn it on or where to find it in the book. On page 53 it describes how to turn Dark Mode on or off. But, Dark Mode is not mentioned in the “Table of Contents” nor in the nonexistent Index. The book is not user friendly and is definitely in need of improvement. It needs an index. If an index is available, can it be supplied.? Rich and Sandy Brown 1301 Oakleigh Rd. N.W. Grand Rapids, Mi. - 49504 USA Ps: I haven’t had time to give the book a thorough evaluation.”

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Posted 5 years ago

Hello Mr Seymour has contacted you directly to resolve the issue.

Posted 5 years ago

“I am sure your manual is excellent for someone who can understand the technology but I am absolutely clueless and had hoped it would be a step-by-step guide to the things I wanted to achieve with it. However I am not dissatisfied with it as I accomplished a few things. I think the manual will be more helpful as I get more familiar with the phone. Thank you for your enquiry.”

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Posted 5 years ago

Hello I am sorry we have on input as to what information is in the manuals. We simply just print what the manufacturers have made available for their phones. Regards Julie

Posted 5 years ago

“i thought it would be written from a novice's point of view as I am an 84 yr old woman just trying to get used to technology. so there were questions i have not covered by the manual”

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Posted 5 years ago

Hello I am sorry we simply print what the manufacturers of the phones have available on their websites. Regards Julie

Posted 5 years ago

“I JUST WANTED A SIMPLE GUIDE SHOWING WHAT BUTTON TO CLICK TO DO WHAT EVER YOU WANTED; NOT THAT MUCH TO WADE THRU”

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Posted 5 years ago

Hello We sent you the user manual that Apple have available for their devices. Unfortunately these phones have a lot on them and so the manual will have lots of information in them. Regards Julie

Posted 5 years ago

“Not quite as detailed as I expected, but will help I am sure.”

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Posted 5 years ago

“Covers basics, but the problem is Android is always updating procedures. For example, it says to start a group text, just go to messages and add recipients. On the actual phone, you have to "start group text" before adding the recipients.”

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Posted 5 years ago

“The text size is far too small - even wastes the space available on the page. Every reference I make needs a magnifying glass. The print is also very faint in density.”

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Posted 5 years ago

So sorry to hear this. We will resend tomorrow printed twice the size - at no charge. I'm sure this will help,

Posted 5 years ago

“My only complaint is there is no instructions on how to use the camera.”

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Posted 5 years ago

I'm sorry we don't write the manuals. We just print what is provided by the manufacturers.

Posted 5 years ago

“Not as good as last manual as print on the light side.Maybe more ink needed.”

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Posted 5 years ago

We will look into this. If the problem was our side we will resend at no charge.

Posted 5 years ago

“Not really what I wanted.i was looking for a step by step guide as to how to use the phone and all the keys.plain usage. This was a bit intricate for me as I am an old.never mind.thankyou.”

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Posted 5 years ago

I'm sorry we don't write any of the manuals. We simply print and bind what is written by the manufacturers. If you aren't happy with the manual you can always return it for a full refund.

Posted 5 years ago

“Images very blurred. This manual could have been downloaded for free on the internet”

Helpful Report

Posted 5 years ago

Most of the manuals we provide can be downloaded for free on the Internet. But you would have to print and bind the 118 pages in your manual yourself if you don't want to read it on screen. That is not free. The quality of the images depend on the quality of the original document provided by the manufacturer. If you don't want the manual please return it to us for a full refund.

Posted 5 years ago

“It is fine if you have used a similar device before but for the new comer it is a load of gibberish. What is the difference between a tap and a touch?? I am lost completely. Fred Clark”

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Posted 5 years ago

I'm afraid we don't write the manuals. We simply print and bind what is produced by the manufacturer. If you have no use for the manual please return it to us for a full refund.

Posted 5 years ago

“The print is faint on a few pages at the end of a sentence (most notably on the right hand side of the page) which makes the handbook sometimes difficult to read. I feel the overall quality could be improved; as I felt the book was copied from the original document in a hurry!!. Alot to take in but to be expected as I am no 'whizz kid' when it comes to mobile phones.”

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Posted 5 years ago

We produce all manuals to the highest possible quality we can. If you feel we made a mistake on your order please email us on hello@printed-manual.com, quoting your order number 20002089W, and ask us to re-send it at no charge.

Posted 5 years ago

“My query is that the text is not very readable because of the faintness of the print and its quite small, which makes it particularly difficult for somebody of my age to read. The print is clear and I can read it but I would have expected it to be better”

Helpful Report

Posted 5 years ago

We will re-send this (at no charge) printed twice the size. I hope this will help.

Posted 5 years ago

“It's too big to easily fit in a pocket with the phone.”

Helpful Report

Posted 5 years ago

I'm afraid that if we made the manual any smaller it would be impossible to read the text. If you can't use the manual please return it to us for a full refund.

Posted 5 years ago

www.Smartphone-Manual.com is rated 4.4 based on 4,069 reviews