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www.Smartphone-Manual.com Reviews

4.3 Rating 3,740 Reviews

83 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

4.3

Based on 3,740 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality in writing and production. Great value I never buy a new phone without the support of your manuals.”

Posted 2 weeks ago

“1. The "Quick Guide" leaflet which came with my Nokia 110 smartphone understandably had very small typeface for the text. Additionally it was lacking in completeness, for instance there was nothing telling me how to read an incoming Text Message. Your "Manual" had larger print, but otherwise was just a reprint of the leaflet and hence does not tell me how to receive a Text. Curiously, for some bizarre reason the emboldened characters of the leaflet have been changed from "Bold" to "Greyed" in your "Manual", which obviously makes them less legible!! I am trying to either (a) master the use of my Nokia 110, or (b) assess the benefits of upgrading to a Motorola Moto E13. I'm afraid your "Manuals" will not be of any help to me in achieving either aim.”

Posted 2 months ago

Hello I am sorry you are finding the manuals not helpful but these are the manuals the manufacture make available for your phones. We simply print them from a PDF found on the manufactures website and send them out.

Posted 2 months ago

“The manual was very inaccurate and a person could not follow the instructions as printed. What a waste of money!”

Posted 2 months ago

Hello I am sorry you have not found the manual helpful. We sent the manual Nokia make available for your phone we have not say in the contents of the manual.

Posted 2 months ago

“I ordered a regular Lively flip phone manual, but I received a manual for the smart phone which I do not own.”

Posted 3 months ago

Hello I have taken a look at your order and it was for the Samsung Jitterbug smart 2 is this not what you have received? Please contact us if this is not the manual you received.

Posted 3 months ago

“Wrong manual miner is a+.”

Posted 5 months ago

Hello The order was placed online and the manual ordered was a Motorola Edge 5g UW. If this is not the manual received then please email us and we can sort the problem out.

Posted 4 months ago

“I have not received my manual.”

Posted 6 months ago

Hello The order was sent with tracking and on checking the order was delivered on the 13th October.

Posted 6 months ago

“FIRST OF ALL I'M 80 YEARS OLD...NEXT THIS IS MY FIRST SMARTPHONE...AND I'M NOT THE MOST TEC SAVY PERSON...AND LAST I HONESTLY HAVE NOT FOUND ANYTHING IN THE MANUEL THAT HELPED ME. THINGS LIKE "HOW TO DELETE AND UNDELETE" TEXTS...WELL ENOUGH OF THAT - I'M NOT SENDING THE MANUEL BACK, I'M NOT ASKING FOR MY MONEY BACK BUT, LAST, I WON'T BE RECOMMENDING IT TO ANYONE. THANK GOODNESS FOR YOUNG NEPHEWS TO HELP.”

Posted 7 months ago

Hello We simply print and send the manual that the manufacture makes available for you phone.

Posted 7 months ago

“There are no step-by-step instructions on how to use different uses. I deeply regret spending the money on it. Nancy Roets”

Posted 9 months ago

Hello I am sorry you have fond the manual not helpful. we simply supply the manual Samsung make available for your phone. We have no control over the contents of the manual.

Posted 8 months ago

“I have not received the manual yet??????????????????????????????”

Posted 9 months ago

Hello I am sorry the manual has not arrived. Unfortunately the destination is South Africa and in the past it has take many weeks to arrive.

Posted 9 months ago

“No show. Has not arrived.”

Posted 10 months ago

Hello I will email you to check we have the correct address.

Posted 10 months ago

“I am still waiting for this order. I left a message on their website to say my order has not been delivered yet, I am still waiting for them to reply to me. I have ordered manuals before and been very pleased with them.”

Posted 11 months ago

Hello You contacted us and we resent the order. We rely on Royal Mail to delivery our orders.

Posted 11 months ago

“print 2 tiny”

Posted 1 year ago

Hello I will resend the order in A4 size this will increase the size of the text.

Posted 1 year ago

“I ordered it on Feb 3 and it just arrived yesterday. (but funds were taken from my account right away). I contacted OTC many times asking for my money back. I was not able to get on the web site because some large advertisement popped up and blocked the page. Also I was unable to use the phone (without a manual) so I returned it. Now I have a manual I can't use. NOT Happy with the transaction and I'd still like my money back.”

Posted 1 year ago

Hello Please return with a covering letter for a refund.

Posted 1 year ago

“I ordered the Manual on January 28th. I am unable to rate the quality and completeness of said, Manual. The problem is that I have not received the Manual. I would truly love to get the Manual so that I can begin using my Cell Phone. This is my first Cell Phone. I have tried tracking my purchase. I was told to expect delivery by February 9, 2023. The last response I received was that the Manual was (supposedly) leaving the UK at 8:16 AM on February 15, 2023. That was a lie! Is there anything you can do to help?”

Posted 1 year ago

Hello The order was sent via Royal Mail with a tracking number and messages when checking is from Royal mail. Once in the hands of Royal mail we have no control over the delivery or messages sent. I have checked the tracking number and can see the order has been delivered.

Posted 1 year ago

“Ordered on Jan 8, 2023, and on Jan 9, 2023, someone used my credit card info to purchase $149.97 without my permission (it probably went thru a 3rd party) - since the card I was using was a prepaid credit card I have put in a claim and have to wait 90 days (starting Jan 27, 2023). Then of course the other two elephants in the room. 1. The item was purchased on Jan 8, 2023, and was delivered on Feb 6, 2023. 2. And the other purchase of my cameral manual (purchased by my husband on the same day using my credit card) took just as long to arrive but in a separate envelope. Seems like a waste of paper and postage? Ordering was a pain in the butt because the website was not CLEARLY marked that the phone site was different from the camera site and you have to pay separate shipping charges! The reason for the two or more websites at first felt like you'r double-dipping on the shipping charges, but maybe it is a legal or accounting reason? Still felt misleading.”

Posted 1 year ago

“I ordered the manual almost two months ago and I still have not received it! Therefore I cannot comment regarding its content. I am very disappointed in the poor delivery service!”

Posted 1 year ago

Hello On checking the order we sent with tracking number and this is telling me the order has been delivered.

Posted 1 year ago

“Never received the manual !!”

Posted 1 year ago

Hello The order was sent around the time Royal mail had a cyber attack. This halted all international mail leaving the UK. Unfortunately seems a few of our customers orders have gone missing in the postal system. I will resend the order.

Posted 1 year ago

“I followed up for my order since I didn't get any kind of status other than thanking me for the order email. A few days later I asked for them to provide the tracking number. They emailed they were delayed due to a cyber attack with ransomware. I decided to cancel my order. Too bad, since it's hard to find printed and mailed manuals online.”

Posted 1 year ago

“I have not received the Smartphone Manual. It was ordered almost a month ago. Order # 23000373W.”

Posted 1 year ago

Hello The order was sent around the time Royal mail had a cyber attack. This halted all international mail leaving the UK. Unfortunately seems a few of our customers orders have gone missing in the postal system. I will resend the order.

Posted 1 year ago

“Never got Manual”

Posted 1 year ago

Hello The order was sent around the time Royal mail had a cyber attack. This halted all international mail leaving the UK. Unfortunately seems a few of our customers orders have gone missing in the postal system. I will resend the order.

Posted 1 year ago

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www.Smartphone-Manual.com is rated 4.3 based on 3,740 reviews