www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.35

4.4 Rating 4,104 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

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4.4

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not teceived the Manual that I ordered over A MONTH ago Please check with yoursupplier and have them send the manual. If you cannot resolve the probblem, I suggest you use a different delivery seryice and sent the Manual ASAP ThankYou for your help. Gerald Horan”

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Posted 2 months ago

Hello We send the orders with tracking for over seas orders. The tracking is saying an attempt was made to deliver but no one was in. Please can you let us know if they have redelivered. https://www.royalmail.com/track-your-item#/tracking-results/LT059023664GB Thank you.

Posted 1 month ago

“Bound poorly”

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Posted 3 months ago

Hello I received an email from you and I have resent the order.

Posted 3 months ago

“Sorry I'm not getting on with this at all I've got halfway through it and given up, it's not a patch on what The Useful Book Company use to be, and I've iPhones for years.”

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Posted 5 months ago

Hello Our guide is only a beginners guide to the iPhone. A full user guide can only be viewed on the Apple website.

Posted 5 months ago

“I have not received it. I did get your message that it was in the tender hands of the USPS. However, it has dropped out of sight from that point. I really need it! Help.”

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Posted 6 months ago

Hello The tracking for this order is telling us it was delivered on the 22nd January 2026. Orders over seas can take up to 14 working days. The order was placed on the 13th January and delivered on the 22nd January.

Posted 5 months ago

“Not worth the money. Print is very small. Front cover pictures = index/ manual guide very unhelpful. This was bought for 87 old already having problems with learning smart phone. This is my 2nd manual from you, I don't remember the first being so unhelpful. Very disappointed.”

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Posted 8 months ago

Hello I am sorry we simply print the manual the manufactures make available for your phone, we have no control over the contents. You can return with a cover letter for a refund.

Posted 8 months ago

“I am 80 and your customers include many of us not very knowledgeable about new phones. The manual assumed I knew more than I have ever known about cell phones. Explanations were not written clearly or simply. There were almost visuals of anything. Authors of the book were clealy knowledgable, but did not know how to teach someone who was leaving an older Samsung because of the need to get a new one for use with hearing aids. Hearing aids are upgraded and in order to HEAR I had to buy a new phone for over $600 that is tons more complex, doesn't work the way I knew my old phone did, doesn't come with instructions. So, I bought your "manual" which is not useable. I want my money back”

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Posted 1 year ago

Hello I am sorry you found the manual unhelpful. We simply print the manual Samsung make available for your phone. Regards Julie

Posted 1 year ago

“Excellent.Good product .Everything went as planned and it arrived in the time promised”

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Posted 1 year ago

“The manual did not include how to use the phone.”

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Posted 1 year ago

Hello We simply send the manual the manufacture make available for your phone.

Posted 1 year ago

“I would be delighted to write a report,but, as of yet, I'm still awaiting its arrival!”

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Posted 1 year ago

Hello Unfortunately we had a issues with our copier and we had to wait for a part for it to be fixed. I have checked on the tracking and the order was delivered on the 15th February.

Posted 1 year ago

“Extremely small print, very poor reproductionn of manual pages, over-priced. Almost useless and a total waste of money.”

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Posted 1 year ago

Hello The manual sent was in A5 and most customers find this size OK. The manual you ordered is 233 pages long and is the manual Motorola make available on their website for your model of phone.

Posted 1 year ago

“re nokia 110 absolute rubbish - a rip off- it tells you nothing of any use(eg how to access the menu etc)”

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Posted 1 year ago

Hello We simply send the manual the manufacture makes available.

Posted 1 year ago

“I have not yet receiuved it”

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Posted 1 year ago

Hello We sent emails out explaining the copier was broken and we were waiting for parts. This email may have gone in to your junk folder. The copier was fixed this week and your order was posted on the 15th October.

Posted 1 year ago

“I dont manual”

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Posted 2 years ago

“Excellent quality in writing and production. Great value I never buy a new phone without the support of your manuals.”

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Posted 2 years ago

“1. The "Quick Guide" leaflet which came with my Nokia 110 smartphone understandably had very small typeface for the text. Additionally it was lacking in completeness, for instance there was nothing telling me how to read an incoming Text Message. Your "Manual" had larger print, but otherwise was just a reprint of the leaflet and hence does not tell me how to receive a Text. Curiously, for some bizarre reason the emboldened characters of the leaflet have been changed from "Bold" to "Greyed" in your "Manual", which obviously makes them less legible!! I am trying to either (a) master the use of my Nokia 110, or (b) assess the benefits of upgrading to a Motorola Moto E13. I'm afraid your "Manuals" will not be of any help to me in achieving either aim.”

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Posted 2 years ago

Hello I am sorry you are finding the manuals not helpful but these are the manuals the manufacture make available for your phones. We simply print them from a PDF found on the manufactures website and send them out.

Posted 2 years ago

“The manual was very inaccurate and a person could not follow the instructions as printed. What a waste of money!”

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Posted 2 years ago

Hello I am sorry you have not found the manual helpful. We sent the manual Nokia make available for your phone we have not say in the contents of the manual.

Posted 2 years ago

“I ordered a regular Lively flip phone manual, but I received a manual for the smart phone which I do not own.”

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Posted 2 years ago

Hello I have taken a look at your order and it was for the Samsung Jitterbug smart 2 is this not what you have received? Please contact us if this is not the manual you received.

Posted 2 years ago

“Wrong manual miner is a+.”

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Posted 2 years ago

Hello The order was placed online and the manual ordered was a Motorola Edge 5g UW. If this is not the manual received then please email us and we can sort the problem out.

Posted 2 years ago

“I have not received my manual.”

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Posted 2 years ago

Hello The order was sent with tracking and on checking the order was delivered on the 13th October.

Posted 2 years ago

“FIRST OF ALL I'M 80 YEARS OLD...NEXT THIS IS MY FIRST SMARTPHONE...AND I'M NOT THE MOST TEC SAVY PERSON...AND LAST I HONESTLY HAVE NOT FOUND ANYTHING IN THE MANUEL THAT HELPED ME. THINGS LIKE "HOW TO DELETE AND UNDELETE" TEXTS...WELL ENOUGH OF THAT - I'M NOT SENDING THE MANUEL BACK, I'M NOT ASKING FOR MY MONEY BACK BUT, LAST, I WON'T BE RECOMMENDING IT TO ANYONE. THANK GOODNESS FOR YOUNG NEPHEWS TO HELP.”

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Posted 2 years ago

Hello We simply print and send the manual that the manufacture makes available for you phone.

Posted 2 years ago

www.Smartphone-Manual.com is rated 4.4 based on 4,104 reviews