www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 4,005 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

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“My Smartphone manual is extremely useful, and was delivered promptly.”

Helpful Report

Posted 2 months ago

“I am 80 and your customers include many of us not very knowledgeable about new phones. The manual assumed I knew more than I have ever known about cell phones. Explanations were not written clearly or simply. There were almost visuals of anything. Authors of the book were clealy knowledgable, but did not know how to teach someone who was leaving an older Samsung because of the need to get a new one for use with hearing aids. Hearing aids are upgraded and in order to HEAR I had to buy a new phone for over $600 that is tons more complex, doesn't work the way I knew my old phone did, doesn't come with instructions. So, I bought your "manual" which is not useable. I want my money back”

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Posted 2 months ago

Hello I am sorry you found the manual unhelpful. We simply print the manual Samsung make available for your phone. Regards Julie

Posted 2 months ago

“Very well presented in a ring binder and easily explained.”

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Posted 2 months ago

“Just about everything you need is in the manual”

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Posted 2 months ago

“This is the second Manual OTC have printed. I have been thoroughly pleased with both, the latter ordered on behalf of my brother-in-law, and have been excellent helping understand how each mobile phone works - absolute treasures!”

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Posted 2 months ago

“Great seller with a great product which was carefully packaged and shipped/received quickly! Kudos! This seller has saved me many times when I purchased different things that did NOT come with an instruction sheet or a manual. This is my go-to place when I need instructions or a manual!”

Helpful Report

Posted 2 months ago

“Excellent product and service from Smartphone-Manual. Like most people, I find it too tedious to read online user guides, particularly when they run to 100+ pages. This was my first experience of this company, but I would whole-heartedly recommend; the print quality is excellent and delivery was very prompt. I purchased the spiral bound version so that the manual lies flat when open and it's certainly well worth the small additional expense, especially if you are holding your smartphone while trying to follow the text. Price-wise, I think this service good value for money.”

Helpful Report

Posted 2 months ago

“The Doro 8100 phone manual is very useful as a reference point; much more useful than having to refer to a computer PDF file. Even printing out that file would not be practical to carry around should you need to! Ideally more iilustrations would be very useful akin to those already on your website which verb to press and displayed on the phone image. More illustrations to guide we newbies, to show each phone display details and similiarize users with during the learning process. If this would creatd too many more pages to the curreent manual then why not publish a second manual to boot! Conclusion: definitely useful but currently too limited in presentation.”

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Posted 2 months ago

“It was very clear and concise with lots of useful photographs”

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Posted 2 months ago

“the manual is very good and detailed too. Now i stand a good chance of getting to use the Phone thankyou.”

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Posted 2 months ago

“I like the size and spiral binding. I'm happy with it.”

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Posted 2 months ago

“Extremely fast delivery - thank you”

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Posted 3 months ago

“Very good and easy to read and follow up the information I require.”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“I have only read sections important after purchasing a new phone and they were so excellent; thank you.”

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Posted 3 months ago

“Ease of use and helpful.”

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Posted 3 months ago

“very clear and comprehensive”

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Posted 3 months ago

“I have had many manuals for mobile devices and cameras printed over the years by OTC, and the standard has never dropped. The printed manuals always have an excellent finish, and the delivery is second to none, usually arriving the next day. It has been a really good experience, and I wouldn’t use anyone else.”

Helpful Report

Posted 3 months ago

“This review is more about the of the manual, rather than the service provided by this company in supplying the manual. My wife is 85 years old and has difficulty in trying to operate her mobile phone, which she only requires to make and receive calls and texts and take the occasional photo. As an example, I would like to quote one of the first guides entries - To make a call. The first instruction says Type in the phone number. - There is no instruction to show which screen she should be in to enable her to type this number. When she opens the phone and tries to type in a number, nothing happens! The manual does not explain what to do to get to the point of typing in a number. My wife has also received a text asking her of her comments on this new phone - she has given this phone 0 out of 10! However this comment is rather aimed towards the phone and not Smartphone-Manual.com so anyone who takes this review into account when looking for a manual show be happy to use this company for the service it has provided. It is a pity that the phone manufacturers dont use so much common sense.”

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Posted 3 months ago

“My 3rd one brilliant to sort your phone out.”

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Posted 3 months ago

www.Smartphone-Manual.com is rated 4.3 based on 4,005 reviews