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Smart Cellular Reviews

4.1 Rating 5,085 Reviews
78 %
of reviewers recommend Smart Cellular

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Smart Cellular 4 star review on 29th June 2026
D L****
Smart Cellular 5 star review on 21st February 2026
Anony****
Smart Cellular 5 star review on 21st February 2026
Da****
Smart Cellular 5 star review on 20th February 2026
Mark Gre****
Smart Cellular 5 star review on 20th February 2026
Anony****
Smart Cellular 5 star review on 17th January 2026
Do****
Smart Cellular 5 star review on 20th December 2025
K**
1887
Anonymous
Anonymous  // 01/01/2019
Just purchased iPhone 11 and I am very happy with the service that I received. The phone was pristine as advertised, would recommend
Smart Cellular 5 star review on 27th November 2023
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Posted 2 years ago
Hi, Thank you very much for your review, we greatly appreciate your time. We are happy to inform you that Smartcellular is running the biggest sale of the year on this Cyber Monday for the whole week. Do not forget to grab your next smartphone at the best price from the best place. Please use the code to get an extra £15 off and enjoy your Cyber Week shopping with SmartCellular. Visit our website for the best deals: https://www.smartcellular.co.uk/ For any issues or queries please email us at mailto:sales@smartcellular.co.uk Thank you! Smart Cellular Team
Posted 2 years ago
I ordered a pristine condition IPhone 13 and when I received this all the screen had scratches on it and a massive deep wide scratch in the bottom of the screen. I was told to return this I had to pay postage and claim it back from them which has taken me 5 days to get this back even though I returned the phone in less than 24 hours and have proof they delivered it back to them. Still waiting for the £440 refund, but the customer service was shocking. Phone line cuts you off, emails get responded to days later and the same information is requested multiple times even though it is already in the email thread that they can see and chat went unanswered for hours and sometimes days. Sorry but won’t be using this company again.
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Posted 2 years ago
Dear Kirsti,Thank you so much for taking the time to share your experience with us here at Smart Cellular. We sincerely appreciate your feedback. We would like to extend our sincerest apologies for the unfortunate issues you encountered with your iPhone 13 order. It is certainly not the kind of experience we strive to provide our valued customers. We understand your frustration with the scratches on the screen and the time it took to arrange the return and refund. This is not the level of service we aim to provide, and we are truly sorry for any inconvenience caused. We are currently investigating the delays in processing your refund, and we assure you that we are doing everything we can to expedite the process. We apologize for any confusion or repetitive requests you may have experienced when reaching out to our customer service team. This is not the standard of communication we aim for, and we deeply regret any inconvenience caused. To make things better for you and our future customers, we would greatly appreciate it if you could provide us with any additional information or suggestions on how we can improve our services. Your valuable feedback will help us address the issues you encountered and enhance our customer experience. Once again, we want to express our gratitude for bringing these matters to our attention. We are committed to making things right for you and ensuring that such incidents do not happen again in the future. Thank you for considering sharing your thoughts, and we hope to have the opportunity to serve you better in the future.
Posted 2 years ago
Hi I bought an iPhone 11 and it's amazing for value and in mind condition too Im sure my daughter is gona love her Chrismas present thanku so much easy a 5 star rating
Smart Cellular 5 star review on 27th November 2023
Helpful Report
Posted 2 years ago
Hi, Thank you very much for your review, we greatly appreciate your time. We are happy to inform you that Smartcellular is running the biggest sale of the year on this Cyber Monday for the whole week. Do not forget to grab your next smartphone at the best price from the best place. Please use the code to get an extra £15 off and enjoy your Cyber Week shopping with SmartCellular. Visit our website for the best deals: https://www.smartcellular.co.uk/ For any issues or queries please email us at mailto:sales@smartcellular.co.uk Thank you! Smart Cellular Team
Posted 2 years ago
I sent off my phone to be sold. I was given a decent price at the beginning, then was offered less than half of the original price. Customer service is shocking and don’t even think about calling as no one ever answers. Don’t use this website and fall for their attractive prices at the start.
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Posted 2 years ago
Wide selection of quality phones and prompt service / delivery. A smooth process all round.
Smart Cellular 4 star review on 27th November 2023
Helpful Report
Posted 2 years ago
Hi, Thank you very much for your review, we greatly appreciate your time. We are happy to inform you that Smartcellular is running the biggest sale of the year on this Cyber Monday for the whole week. Do not forget to grab your next smartphone at the best price from the best place. Please use the code to get an extra £15 off and enjoy your Cyber Week shopping with SmartCellular. Visit our website for the best deals: https://www.smartcellular.co.uk/ For any issues or queries please email us at mailto:sales@smartcellular.co.uk Thank you! Smart Cellular Team
Posted 2 years ago
Do not order from these!!! I ordered a phone on the 6th of November I am still waiting now , they say its a problem at the warehouse but yet they are still advertising the phone!!! This is for my autistic son who needs a phone I cannot afford to loose this kind of money I am so angry please don't waste your money!!!!!
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Posted 2 years ago
Just awful! Fake advertisement! I bought a Samsung S20 which was supposed to be delivered within 2 days. They changed the delivery date to 5 days and after 10 days I had to ask for a refund because they could not giving me a delivery date. They obviously did not have the phone in stock. I called their customer service and they kept asking to send an email without solving the issue. They finally refund the money I paid after 30 days dealing with this horrible company
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Posted 2 years ago
They have the knowledge about technology. Great experience Fantastic service and product was recommended by a friend wanted a iPhone for son for Christmas great value and brought iPhone 11 refurbished came very quickly and was emaculate can fault it plus with the warranty to have piece of mind absutly made up and then to find could also claim free ear pods great deal highly recommend.
Smart Cellular 4 star review on 25th November 2023 Smart Cellular 4 star review on 25th November 2023 Smart Cellular 4 star review on 25th November 2023 Smart Cellular 4 star review on 25th November 2023
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Posted 2 years ago
Hi, Thank you very much for your review, we greatly appreciate your words for us. We are happy to inform you that Smartcellular is running the biggest sale of the year on this Black Friday for the whole month of November. Do not forget to grab your next smartphone at the best price from the best place. We would love to serve you again with our great and fast service. Please use the code BLKFRI15 to get an extra £15 off and enjoy your Black Friday shopping with SmartCellular. Visit our website for the best deals: https://www.smartcellular.co.uk/ For any issues or queries please email us at sales@smartcellular.co.uk Thank you! Smart Cellular Team
Posted 2 years ago
User friendly website. Good range of iPhones competitively priced. Clear comms & speedy dispatch.
Smart Cellular 5 star review on 25th November 2023 Smart Cellular 5 star review on 25th November 2023
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Posted 2 years ago
Hi, Thank you very much for your review, we greatly appreciate your time. We are happy to inform you that Smartcellular is running the biggest sale of the year on this Cyber Monday for the whole week. Do not forget to grab your next smartphone at the best price from the best place. Please use the code to get an extra £15 off and enjoy your Cyber Week shopping with SmartCellular. Visit our website for the best deals: https://www.smartcellular.co.uk/ For any issues or queries please email us at mailto:sales@smartcellular.co.uk Thank you! Smart Cellular Team
Posted 2 years ago
Great experience Fantastic service and product was recommended by a friend wanted a iPhone for son for Christmas great value and brought iPhone 11 refurbished came very quickly and was emaculate can fault it plus with the warranty to have piece of mind absutly made up and then to find could also claim free ear pods great deal highly recommend Date of experience: 25 November 2023
Smart Cellular 5 star review on 25th November 2023 Smart Cellular 5 star review on 25th November 2023
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Posted 2 years ago
Hi, Thank you very much for your review, we greatly appreciate your time. We are happy to inform you that Smartcellular is running the biggest sale of the year on this Cyber Monday for the whole week. Do not forget to grab your next smartphone at the best price from the best place. Please use the code to get an extra £15 off and enjoy your Cyber Week shopping with SmartCellular. Visit our website for the best deals: https://www.smartcellular.co.uk/ For any issues or queries please email us at mailto:sales@smartcellular.co.uk Thank you! Smart Cellular Team
Posted 2 years ago
Phone is in excellent condition despite being the "good" category. Haven't used yet as it's a Christmas present but happy with service and delivery so far.
Smart Cellular 5 star review on 25th November 2023 Smart Cellular 5 star review on 25th November 2023
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Posted 2 years ago
Thank you so much for the 5 star rating, Emma! We're so glad you're pleased with the phone and with our service and delivery. We strive to ensure that all our phones are in excellent condition, even in the "good" category. We hope you or your loved one enjoys the phone this Christmas!
Posted 2 years ago
Really good price for a iPhone XR, easy ordering and fast delivery, definitely use again
Smart Cellular 5 star review on 25th November 2023 Smart Cellular 5 star review on 25th November 2023
Helpful Report
Posted 2 years ago
Hi, Thank you very much for your review, we greatly appreciate your time. We are happy to inform you that Smartcellular is running the biggest sale of the year on this Cyber Monday for the whole week. Do not forget to grab your next smartphone at the best price from the best place. Please use the code to get an extra £15 off and enjoy your Cyber Week shopping with SmartCellular. Visit our website for the best deals: https://www.smartcellular.co.uk/ For any issues or queries please email us at mailto:sales@smartcellular.co.uk Thank you! Smart Cellular Team
Posted 2 years ago
When the time came to think about replacing my iPhone, I was certain I didn't want to invest in a brand-new phone. I have to keep recharging it and charge it twice a day. That's fine.
Smart Cellular 5 star review on 25th November 2023 Smart Cellular 5 star review on 25th November 2023
Helpful Report
Posted 2 years ago
Hi, Thank you very much for your review, we greatly appreciate your time. We are happy to inform you that Smartcellular is running the biggest sale of the year on this Cyber Monday for the whole week. Do not forget to grab your next smartphone at the best price from the best place. Please use the code to get an extra £15 off and enjoy your Cyber Week shopping with SmartCellular. Visit our website for the best deals: https://www.smartcellular.co.uk/ For any issues or queries please email us at mailto:sales@smartcellular.co.uk Thank you! Smart Cellular Team
Posted 2 years ago
Great price , fast delivery and the bonus - 18 months warranty!
Smart Cellular 5 star review on 24th November 2023 Smart Cellular 5 star review on 24th November 2023
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Posted 2 years ago
Good Evening , Thank you so much for taking the time to leave us a great review for Smart Cellular. We are pleased to hear about your positive experience selling your Mobile Phone with Smart Cellular, I hope that you will continue to use our services in the future! Did you know we also have a refer a discount to your family and friends Please use discount code BIGSALE15 for an extra £15 off your next order ! Remember if you sell with us again use code Kaite20 for an extra cash on your phone up to £20. More information can be found here https://www.smartcellular.co.uk/ Kind Regards,
Posted 2 years ago
Very easy to deal with, excellent service and received my order on time.
Smart Cellular 5 star review on 24th November 2023
Helpful Report
Posted 2 years ago
Good Evening, Thank you so much for taking the time to leave us a great review for Smart Cellular. We are pleased to hear about your positive experience buying your Mobile Phone with Smart Cellular, I hope that you will continue to use our services in the future! Did you know we also have a referral discount to your family and friends Please use discount code CYBER15 for an extra £15 off your next order! Remember if you sell with us again use code Kaite20 for extra cash on your phone up to £20. More information can be found here https://www.smartcellular.co.uk/ Kind Regards,
Posted 2 years ago
Phone is overall a beast specially in terms of battery and camera it has improved a lot, display is also brighter compared to the old ones, a little upgrade in processor too and dynamic island is an add on to it which looks cool and will give you feel of a pro.
Smart Cellular 5 star review on 24th November 2023 Smart Cellular 5 star review on 24th November 2023
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Posted 2 years ago
Good Evening, Thank you so much for taking the time to leave us a great review for Smart Cellular. We are pleased to hear about your positive experience buying your Mobile Phone with Smart Cellular, I hope that you will continue to use our services in the future! Did you know we also have a referral discount to your family and friends Please use discount code CYBER15 for an extra £15 off your next order! Remember if you sell with us again use code Kaite20 for extra cash on your phone up to £20. More information can be found here https://www.smartcellular.co.uk/ Kind Regards,
Posted 2 years ago
I am delighted to share my experience I am very pleased with the purchase! It's great that the phone was in excellent condition, and had a positive experience with the service and pricing.
Smart Cellular 5 star review on 24th November 2023 Smart Cellular 5 star review on 24th November 2023
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Posted 2 years ago
Good Morning , Thank you so much for taking the time to leave us a great review for Smart Cellular. We are pleased to hear about your positive experience buying your Mobile Phone with Smart Cellular, I hope that you will continue to use our services in the future! Did you know we also have a refer a discount to your family and friends Please use discount code CYBER15 for an extra £15 off your next order ! Remember if you sell with us again use code Kaite20 for an extra cash on your phone up to £20. More information can be found here https://www.smartcellular.co.uk/ Kind Regards,
Posted 2 years ago
Initially, I had some concerns since I had never used Smart Cellular before, and I worried that it might be too good to be true. I went ahead and ordered the phone, and it arrived just 2 days later, looking and performing like brand new. It's been a couple of weeks now, and I'm extremely pleased with my new refurbished phone.
Smart Cellular 5 star review on 24th November 2023 Smart Cellular 5 star review on 24th November 2023 Smart Cellular 5 star review on 24th November 2023
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Posted 2 years ago
Hi, Thank you very much for your review, we greatly appreciate your words for us. We are happy to inform you that Smartcellular is running the biggest sale of the year on this Black Friday for the whole month of November. Do not forget to grab your next smartphone at best price from the best place. We will love to serve you again with our great and fast service. Please use the code BIGSALE15 to get extra £15 off and enjoy your Black Friday shopping with SmartCellular. For any issue or queried please email us at sales@smartcellular.co.uk Thank you! Smart Cellular Team
Posted 2 years ago
If I could put a Zero I would! 4 weeks ago after returning a wrongly supplied handset, still awaiting a refund.! They blatantly ignore all email requests for refund payment and hide behind default responses! I am going to The Office of Fair Trading to ask them to investigate this sham of a company.
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Posted 2 years ago
Battery is 87 Pristine condition iPhone are totally like new
Smart Cellular 5 star review on 24th November 2023 Smart Cellular 5 star review on 24th November 2023
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Posted 2 years ago
Good Afternoon, Thank you so much for taking the time to leave us a great review for Smart Cellular. We are pleased to hear about your positive experience selling your Mobile Phone with Smart Cellular, I hope that you will continue to use our services in the future! Did you know we also have a refer a discount to your family and friends Please use discount code BIGSALE15 for an extra £15 off your next order ! Remember if you sell with us again use code Kaite20 for an extra cash on your phone up to £20. More information can be found here https://www.smartcellular.co.uk/ Kind Regards,
Posted 2 years ago
Smart Cellular is rated 4.1 based on 5,085 reviews