Thank you so much for your fantastic 4-star rating of Smart Cellular! We truly appreciate your support and feedback.
We're thrilled to hear that you found our product to be great, and our pricing to be competitive. We always strive to offer top-notch products at affordable prices.
We apologize for any inconvenience caused by the slower delivery time. We understand the importance of timely delivery and are continuously working to improve our shipping services.
Your satisfaction is our highest priority, and we appreciate you taking the time to share your thoughts. If there's anything else we can do to enhance your experience with us, please don't hesitate to reach out.
Once again, thank you for choosing Smart Cellular and for your valuable feedback.
Best regards,
Smart Cellular Customer Support
“Still not received my phone after 15 days of waiting,called everyday and not getting an answer,,was told yesterday that I would receive my handset today and still not received it,tracking still says the same not yet dispatched I will be getting my money back.”
“Rated 5 out of 5 stars
Great choice of condition
Great choice of good - excellent or perfect condition.
Arrived as ordered.
18 months guarantee, can’t go wrong”
“I recently purchased an iphone12 pro max from this company phone very slow being delivered after much chasing phone calls and bs from various people I eventually got my phone brilliant condition not a mark on it if it had not been for the terrible customer service at the start in getting the phone there would have been no complaints and five stars”
Dear Bob,Thank you for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your feedback and the trust you placed in our company.
We sincerely apologize for the delays and inconveniences you experienced during the delivery process of your iPhone 12 Pro Max. We understand that the initial customer service was not up to your expectations, and we deeply regret any frustration caused.
However, we are glad to hear that your phone eventually arrived in brilliant condition without any marks. It is our utmost priority to ensure the quality and satisfaction of our products.
Your feedback is important to us, as it helps us improve our services and enhance the overall customer experience. We hope that, despite the initial challenges encountered, you continue to enjoy your new iPhone 12 Pro Max.
Thank you once again for choosing Smart Cellular. Your support is greatly appreciated.
Best regards,
Smart Cellular Customer Support
“Customer service was great, very helpful with providing me with the details I needed for my delivery. I bought my partner an IPhone 11 which arrived in excellent condition.”
Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular. We truly appreciate your feedback and are glad to hear that you had a positive experience with our customer service team.
We are thrilled to know that our team was able to assist you effectively in providing the necessary details for your delivery. Customer satisfaction is our top priority, and we strive to deliver exceptional service throughout every interaction.
It's fantastic to hear that the iPhone 11 you purchased for your partner arrived in excellent condition. We take great care in ensuring that all our products are delivered safely and in perfect working order.
Once again, thank you for choosing Smart Cellular. We sincerely appreciate your support and hope to serve you again in the future.
Best regards,
Smart Cellular Customer Support
“If you are at all unsure about buying a refurbished iPhone from smart cellular, then don’t be! Great customer service, arrived on time, pristine condition, 18month guarantee, what’s not to like? I am more than happy.”
“I purchased pristine IPhone 12 Pro from Smart Cellular. The phone is in immaculate condition and the battery is at 87%. I am very happy with my phone and over the moon with 18 month warranty that comes with refurbished phones. Highly recommend Smart Cellular.”
“Very poor service, ordered my phone almost 10 days ago. Received late email replies and no resolution. I have been following up daily, but infrequent responses and no progress, I received a fault phone when I finally did get one.
I still haven’t received my money back
Very very very disappointed”
“very disappointed with the service and item received. the phone was down in excellent condition but the battery life was under 60% and would get very hot to the touch when charging, sent the phone back for a full refund and customer service has been appalling, agents hanging up or saying ill get refund eventually absolute disgrace”
“We ordered an iPhone which came on excellent condition, as described. I couldn’t tell it wasn’t brand new.
It arrived really quickly and the after sales service has been faultless.
I hadn’t heard of this company but I’ve been delighted with them and wouldn’t hesitate to recommend”
