skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,914 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,914 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 28th December 2025

Gerry Byrne

skiddle 5 star review on 20th December 2025

Carrie Skidmore

skiddle 5 star review on 29th November 2025

James Alexander Luter

skiddle 5 star review on 2nd November 2025

271

Anonymous

Anonymous // 01/01/2019

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English

“Great ,great 👍”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“More expensive then onsite tickets”

Helpful Report

Posted 1 month ago

Hi Saqib, Thank you for leaving a review. Skiddle is a self-service platform where event organisers are responsible for setting their own ticket prices. Ticket pricing structures are determined solely by the event organisers. Skiddle does not control or influence ticket prices. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️”

Helpful Report

Posted 1 month ago

Hi Yuliana, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Simple and easy. Perfect”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Easy process tickets were in my Skiddle account withi seconds of payment.”

Helpful Report

Posted 1 month ago

Hi Roy, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“The tickets I bought for a local event was a very speedy process and simple to use.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use and quick. Really looking forward to another festival.”

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Posted 1 month ago

Hi Jayne, Thank you for leaving a review. Happy to hear you find Skiddle easy & quick to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Seemed a bit long winded before you could actually access tickets. Would prefer to have them emailed rather than having to download a pdf.”

Helpful Report

Posted 1 month ago

Hey there, Thank you for taking the time to leave your feedback. Please note that the additional layer of security to access tickets helps keep our customers and their tickets safe. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“So easy to do just one draw back is payed for two tickets but can't download till April. I wanted the tickets to give to my grandson in January for his 21st birthday surprise Just hope I can download in April.”

Helpful Report

Posted 1 month ago

Hi Philip Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Was extremely easy and straightforward to book”

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Posted 1 month ago

Hi Margaret, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Impossible to book over my mobile phone. Really depressing 30 mins trying to book 2 tickets - system keeps blanking out my credit card details. AArgh”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to navigate the site and purchase tickets”

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Posted 1 month ago

Hi Matthew, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“The logging in process was complicated as it took me back to forgot my password 3 times and I thought id lost my page with the tickets. I didn’t understand how it worked and it was by chance that I got back to my ticket order .”

Helpful Report

Posted 1 month ago

Hey Faye, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“Very easy and straight forward to book tickets and quick confirmation of tickets”

Helpful Report

Posted 1 month ago

Hi Amanda, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use App to book tickets then tickets attached and also emailed to me. Very user friendly dystem.”

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Posted 1 month ago

Hi Elaine, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Amazing time the event was wonderful”

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Posted 1 month ago

Hi Jack, Thank you for leaving a review. Happy to hear you enjoy Skiddle's events. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Seamless easy transaction”

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Posted 1 month ago

Hi John, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Absolutely ridiculous amount of money grabbing.”

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Posted 1 month ago

Hi Lenny, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“All good, easy to use. Purchased tickets quickly.”

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Posted 1 month ago

Hi Rachel, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Everything went smoothly although I have dyslexia and the time restriction when paying is too short for people like myself who muddle their numbers and letters”

Helpful Report

Posted 1 month ago

Hi Sean, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. I'm sorry to hear that you feel 8 minutes isn't long enough at checkout. We believe this limit is enough time for customers to purchase and provides a fair chance for waiting customers to be able to purchase temporarily held tickets if checkout isn't complete. We want to make it fair for all customers booking tickets with us however we appreciate your feedback. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 27,914 reviews