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skiddle Reviews

4.4 Rating 31,511 Reviews
88 %
of reviewers recommend skiddle
4.4
Based on 31,511 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read skiddle Reviews

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Easy websire, even for technophobes! Good info re music genres, very useful. No complaints from me!
Helpful Report
Posted 1 day ago
Hi Peter, Thank you for leaving a review. We are so glad to hear from you, and we're pleased to hear that you think it's a good website and that you have no complaints about it, Have a lovely day! HT Skiddle Customer Support Team
Posted 13 hours ago
Easy to navigate and simple to see and down load your tickets
Helpful Report
Posted 1 day ago
Hi Ann, Thanks for leaving a review. Great to hear it was easy to navigate and simple to see and download your tickets. Have a lovely day! HT Skiddle Customer Support Team
Posted 13 hours ago
Easy peasy
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Posted 1 day ago
Hi Dan, Thanks for the quick review. Glad you found it easy. Have a lovely day! HT Skiddle Customer Support Team
Posted 13 hours ago
No hassle and simply
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Posted 2 days ago
Hi Charlie, Thank you for leaving a review. It was hassle-free and simple. Have a great day! HT Skiddle Customer Support Team
Posted 13 hours ago
There is always lots of unnecessary add-ons when you get to the payment page, like express payment charge, what the hell is that? Not to mention the booking fee. They also promote using their app, what a nightmare, gave up and did it through their website.
Helpful Report
Posted 2 days ago
Hi Keith, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle is one of the only platforms offering booking fee credit on a future purchase, and further information about this can be found within your automated refund email. HT Skiddle Customer Support Team
Posted 13 hours ago
Quick and easy to do. Tickets sent straight away!
Helpful Report
Posted 2 days ago
Hi there, Thanks for leaving a review. I’m glad you found it quick and easy and that the tickets were sent straight away. Have a lovely day! HT Skiddle Customer Support Team
Posted 13 hours ago
Quick and easy to use
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Posted 2 days ago
Hi Julia, Thanks for leaving a review. Glad you found it quick and easy to use. Have a lovely day! HT Skiddle Customer Support Team
Posted 13 hours ago
I waited approximately 50 minutes in the queue. It was annoying to have to start all over if a mistake was made. I also don't understand the system well enough to make any comments on it, but I was waiting just before start time and as the queopened I clicked on....how that left me to only get 4th release tickets is kind of ridiculous
Helpful Report
Posted 2 days ago
Hi there, Thanks for your feedback. I’m sorry to hear you had a long queue wait and that starting over after a mistake was frustrating. If you’d like to share more details about your experience or need help with a specific booking, you can reach out to our support team. Have a great day! HT Skiddle Customer Support Team
Posted 13 hours ago
Great service
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Posted 2 days ago
Hi there, Thank you for leaving a review. Great to hear you found the service good. Have a lovely day! HT Skiddle Customer Support Team
Posted 12 hours ago
Super easy & quick, just downloaded the App & it looks like it could be really useful.
Helpful Report
Posted 2 days ago
Hi there, Thanks for leaving a review. I’m glad you found it super easy and quick, and that the app looks like it could be really useful. Have a lovely day! HT Skiddle Customer Support Team
Posted 12 hours ago
It was my first time this year 2026 going to reggae land and me and my family loved it
Helpful Report
Posted 2 days ago
Hi Patie, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events, as this review platform is purely for how you found your booking experience. Please amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team
Posted 13 hours ago
Ist time heard of it
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Posted 2 days ago
Hi there, Thanks for leaving a review. I’m glad you heard of it. Have a lovely day! HT Skiddle Customer Support Team
Posted 12 hours ago
Easy to book and tickets appeared immediately on the app
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Posted 2 days ago
Hi Darren, Thanks for leaving a review. I’m glad you found it easy to book and that the tickets appeared immediately on the app. Have a lovely day! HT Skiddle Customer Support Team
Posted 12 hours ago
I bought tickets for Balloons and Tunes Perth 2025, which was postponed until 2026, that was then cancelled and one email said they would get round to refunding, another said we only had 7 days following the email confirming cancellation! Day light robbery!! Disgusted, just theft in my eyes! Below it asks how long customers services took to respond to my email, they never!
Helpful Report
Posted 2 days ago
Hi Tracey, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try to get this resolved for you. I look forward to hearing from you, HT Skiddle Customer Support Team
Posted 12 hours ago
Very easy to purchase my tickets
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Posted 2 days ago
Hi Lisa, Thanks for leaving a review. Glad you found it very easy to purchase your tickets. Have a lovely day! HT Skiddle Customer Support Team
Posted 13 hours ago
Quick and supportive customer service
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Posted 2 days ago
Hi there, Thanks for leaving a review. I’m glad you found our customer service quick and supportive. Have a great day! HT Skiddle Customer Support Team
Posted 12 hours ago
At the beginning seemed to me a bit complicated, but generally looks alright
Helpful Report
Posted 2 days ago
Hi Anna, Thank you for your review. We appreciate your feedback and are pleased to learn that you reassessed your initial thoughts. It’s great to see that you found the experience to be satisfactory despite its initial complexity. We value your input and look forward to serving you again. HT Skiddle Customer Support Team
Posted 12 hours ago
Easy to book and sort and use app
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Posted 2 days ago
Hi Emma, Thank you for leaving a review. I’m glad you found it easy to book tickets through the app. Have a lovely day! FR Skiddle Customer Support Team
Posted 2 days ago
Amazing line up, loved the event, the only reason I have given it 3 stars is we paid for VIP and it definitely wasn't a VIP experience. Poorly organised bar, long waiting times, my friend ordered a vodka soda and was given either a vodka lemonade or vodka tonic, which when you have salicylate intolerance and cannot tolerate quinine is not good, luckily I realised but then had to queue again to highlight the error at which point I was told there was no soda water. People could get close to the stage on the other side without being crushed, no VIP access to other stages which would have been great as they were packed. Only slight benefit was slightly nicer toilets. Would suggest that VIP needs to be reviewed in future. In short great event, fab line-up, just wished I hadn't paid the extra for VIP and wouldn't pay for it again unless it has a serious upgrade.
Helpful Report
Posted 2 days ago
Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. FR Skiddle Customer Support Team
Posted 2 days ago
Easy to navigate and book tickets
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Posted 2 days ago
Hi Marlene, Thank you for leaving a review. I am glad that you found our site easy to navigate and book tickets with Have a lovely day FR Skiddle Customer Support Team
Posted 2 days ago
skiddle is rated 4.4 based on 31,511 reviews